Receipts

Hello everyone Question . Lets say we have a reservation table for 5 people . Arriving different hours. Lets say we are about to have 3 orders. How can I print 3 different tickets every time they order. I tried open orders but it does not print ticket to bar until I press the pay

When the customer comes into the store and orders for the first time, we enter this app for the bill, but if the customer orders for the second, how can we enter it again in the same bill. We all know that there are many customers at the same time, and if all of them are in the over case, how can we solve it?

I'm having an issue where I have an 80mm receipt printer that is working fine for normal receipt prints etc. but will cut off numbers for the shift close/z read. If I set the printer to 58mm it prints but leaves the right hand side blank as expected. So what happens? Well the shift open and close date that print on the right are fully visible but if for example there was a value of less than 100 then the report will not print any numbers in the starting cash, cash payments etc. If the value if above 100 then I only get the hundredths printed on the far right of the report. See the attached image for the actual prints. The one on the left is 58mm. Right is 8…

When I pay for my ticket in two different forms (cash + credit) I always have to print 1 ticket for cash and 1 ticket for credit and only after these prints can I print the complete ticket. how do i print only the complete tiket and avoid printing the other 2 tiket? thanks

When I look at my Receipt I see numbers missing, for eg. LV 19-1238, LV 19-1239, then LV 19-1242, LV 19-1243. How do I find out what happened to Receipts LV 19-1240 and LV 19-1241?

Hello all, we have a lemonade can that in our country should have an attached obligatory "deposit fee". This deposit fee is VAT 24 % while the lemonade itself is VAT 14 %. It should be in the receipt like this: Mango lemonade 1,10 euro Deposit fee 0,15 euro VAT 14 % 0,135 euro VAT 24 % 0,029 euro Total 1,25 euro I was trying to make a composite item that it has 1) Mango lemonade that has VAT 14% and then 2) Deposit fee VAT 14 %. Should the composite item has the VAT switches ON or off? I have tried in both ways but can't get the VAT calculation correct and it is not even showing both VATs.

Is there a way that email addresses can be stored so that I don't have to type in the full email address every time I send them a receipt?

i cant see the total price of the items, when a client asks how much there total is i am at risk of human error

Many of my customers ask for a company tax receipt. Can I provide my customers with a Tax Receipt with Loyverse? How? or can you suggest another solution or software that integrates with Loyverse?

Hi! Great app, very happy! How do i handle a return or partially return from an existing ticket, not by using the restitution option? But a negative ticket. If someone paid items by card, and returns one of the items later, i cannot return the amount by card partially. Is there an option to refund the amount by cash or bank in the pos? Long-short; i would like to refund it by bank instead of initial payment method. Any workarounds? Kind regards, Eva

As credit card feature is not yet enabled for Andriod users, could it be possible to add Name on receipt to identify the customer?

where can i customize my template? Fonts must be greater

I'd like to know . Can show change on ticket?

Hi there, First: I would like to know if Loyverse supports multiple POS devices sharing the same sequence numbering for the receipts. For example: I have 2 POS terminals in my store and I want them to use the same sequence in the receipts. If the POS1 printed a receipt with the number 01 the other POS2 will automatically when prints a receipt will take the number 02 In the time of rush it will confuse the customers to call for the receipt number 01 and there are 2 customers holding a receipt with the same number so It would be great to have this feature. Second: the receipt number in the the customer receipt is very small and it confuse…

Hi LV Team, I own and run a mobile woodfired pizza food truck and pump out many pizzas in a short window. I use Loyverse as it is fantastic and very user friendly BUT I must have the order numbers for the printers to print on for the pizza Maker and one for the customer #0215-01-02 the first for numbers including hashtag is the date then you have -01-02 this prints the same on the two printers I have which is ok as as the 02 changes with each receipt which count from there. but at the end of the service I close the till and the next day open service and take an order the numbers continue from where it left off from the previous night. What I ne…

Hi, Can we change the closing receipt? Right now it prints the sales summary for the shift. What I need is for it to print list of items that has been sold in that shift together with the total gross sales amount. Because our vendor complain that this is only shift closing, not full day closing. I argued and explained how to use the reports in Loyverse backoffice but he still want the closing shift report that way, which is all items sold with total gross sales amount printed by the Loyverse printer. Is there anyway I can customise it?

Is it possible to email an invoice to more than one email address? Can you email an invoice that has been closed or completed hours of days after sale? Thank you!

Hi there.. does anyone knows if it is possible to add a promotion discount to a product if it reach a number..?? Let say 1 for $10, 2 for $15 or 3 for $12?? So when you add the second it applies the discount and so on.. Thanks

I'm facing issue whereby the customer name is not being fully printout in the receipt. It is only print half of the length as attached image. From the image, we can see that the customer printed as "Greenearth Champion..." instead of full name "Greenearth Champion Enterprise" in customer profile. Look like there is limitation length of customer name that can be print out. Is there anyway to fix this or any workaround solutions? Note: I'm using 58mm thermal printer. Thanks in advance.

Hi, We have a tapas restaurant and the bills are getting very long with all the different items listed twice. Any way to change it so each items is only listed once?

is it already possible? I tried export but it didn't show up in any of the columns.

Hi, when we try to print a receive who was send out by e-mail a print from 9 item will run oder 2 letter pages is there a way to get it on one page ?? thx Fred --- cant find a answer with the search !!

We are not able to search any receipt (except the last one) as we used to. It seems there's too many records in the database so it gets stuck and doesn't show any older receipt. I would like to know if we can delete de massive receipts database which is 1+ month older.

Is it possible to somehow search for a product that has been sold, and to find out what dates that item was sold on? or perhaps, a way to search the receipts to find specific products? Thank you Andrew

Hi everyone! New member here. Love the Loyverse POS, we have been using it for few days now. I do run into a small issue when creating receipts. Because my customers create their own dish, I'd like to keep all the items on the receipt separate to indicate with item belong to which dish. So instead of 2 x broccoli, I want the receipt to say 1x broccoli (line 1) and 1x broccoli (line 2). Is there a setting to do this? Thanks in advance!

What is the difference between bills and receipts in Loyverse?

What is the best way to change an incorrect receipt eg. payment was put through as 'Cash' but should have been 'Card'?

hello when sending reciepts by email i noticed that its not sent to gmail or public domains while it was successfully recieved by non public or company domains ( checked spam folder and its not there)

How long does Loyverse keep sales Data, and therefore how far back can I go to find a receipt? Thank you \Andrew

Hello, I own a bar and i'm use to give free drinks after several drinks ordered . For example if someone have order 3 beer already, sometimes i give the fourth for free. Is there a way to make the fourth one like " 1 beer ......free" or "one beer.......0(where 0 is the amount)" on the receipt without using the discount method with 100% discount? It seems that the discount method make only appear a discount at the end of the bill but not make it clear about what it is . Thank you in advance!

Hi, due to a tax inspection I need to download all receipts. I cannot find any way to do it. Help is highly appreciated. Regards, Fabian

Hi there, On the bottom line of the receipts, in the right hand corner, there is a receipt order number. Can this be hidden from the customer receipts? Please let me know if this is a configurable option as I do not want this information on the receipt Thank you

I misplaced some of my receipts and now wish to reprint all of my receipts. I do not wish to tediously press print for every single receipt. Is there a simple input like "print all"?

Bonjour, Il semblerai que mes bons ne correspondent pas aux factures. Est il possible de garder la mémoire des bons imprimés pour faire ce contrôle?

How to edit receipt like this one in tax

When I scan barcode (weight type) same product 2 times, receipt will auto merge both weight together. But I want to show weight each package on receipt.

Hello, Can I change the language of the receipts ?

Can I add tips in the printed bill?

Good afternoon everyone. Can someone please offer a way to add a tip line to the receipt so customers can add the tip. I currently use card connect merchant services. The card is swiped then given to the customer so servers cannot go back to reswipe the card plus there is no place for a tip anyway. Lastly the customer doesn't get the receipt (if they request one) until after it has already been swiped. The servers therefore are missing out on tips on a regular basis. Please advise

I use Simplypos and I want see if loyverse can wins me. I found this CONS. Does anyone know how to solve them? CONS: -A4 printing 1.Invoice 2.Re 3.Order -Customer 4.Recent products 5.Recent special prices -Store 6. WEB Application capability (not with Virtual Machine) (like simplypos) -Warehouse management 7.Warehouse inventory (as respectively with the sale) from mobile with scan and number. Does anyone know how to solve them with Loyverse?

Здравствуйте,как можно сделать копию z отчёта,и как можно отменить удалённый чек?

Do Loyverse can provide queue number in receipt?

I don't see the ticket or order number on the POS nor the CDS, but only on the KDS. How do I get to see the ticket/order number on either the POS or CDS? We are non-profit so just need to see them for customer on screen. It seems odd that it only shows on KDS.

Hi there We have a small retail store and I need to be able to give the customer a receipt from their purchase but I am only finding topics on kitchen printers and I need a receipt with all our information, including tax number etc . Is this possible? Can someone help me please? Much appreciated Lisa

Hello My name is Toks and I will launching my burger restaurant soon. For now, it will be a take out only joint so I would like to charge for the packs. How do I add a line for the take out packs and add another like for taxes on the food items to the receipt? Thank you in advance.