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  2. Request a qr code in Saudi Arabia This is my account crepe.aris@gmail.com
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  4. Another option is to use the point system where you set up the customer on the system and for instance they pay in advance you can say give them 10% extra on their payment so if they paid £50 + 10% they get 55 points (£55) as each point is = to £1. By serving them up this way you can email receipts and if they spend £10 but only have 5 points (£5) left the till will be charge them the additional £5 when charged. They can also prepay at any stage to add to their point system. We used this system and it is so easy to use and as there is no cash or card payments on each purchase other than initial payment it saves time for staff.
  5. Hi Peb94, Thank you for this great answer. I did not know that I can have these stats for the accountant. This basically makes the work around work!
  6. If it’s a composite item and you have set the measures of each ingredient for the item then if you put it down to Ullage with 100% discount it would take the measured items from your stock levels. You can then go in to discounts and select discounts, set the period day/week/month/year and it will give you a ullage figure at resale price. This info would be enough for your accountants as you have a profit margin in your item list for each item so can work out the actual loss at cost price! We use it in a bar but I can’t see if it would make any difference to what ever you sell as long as the measurements of each ingredient is calculated then linked with composite option.
  7. De verdad la App me parece una excelente opción, pero comprar una nueva Tablet por tener la opción de cobrar con Zettle directo en app es demasiado, sobre todo cuando Zettle tiene liberado a programadores la opción de integrar a Apps Android el metodo de pago. ¿Hay alguna novedad al respecto? No quiero verme en la necesidad de simplemente regresar a la TPV de Zettle.
  8. What code should I put so that the test print looks aligned and not with incorrect jumps
  9. Hello, How do i customize the receipt and add counter field to call the customer when his order is ready? This counter should be raised every time we initiate an invoice. Thanks,
  10. Tonight is 21/09/2021, I am daily checking if there is any new android version in google play store or in Huawei Store… but unfortunately nothing! Could you please send the Apk by email?
  11. Hola. Debe cerrar la sesión del dispositivo TPV que ya no usará y luego podrá instalar y usar la aplicación en un dispositivo nuevo. Tus datos no se perderán. Por favor, cierre la sesión de la aplicación como se describe en este artículo de ayuda: Cómo Cerrar Sesión en Loyverse TPV
  12. Hello, Have you tried to change the paper width in the printer settings?
  13. I note that stock levels only update when a sale is completed, I also assume when a refund is done on a stock tracked item it will return to the stock level. My issue is we are planning this in a bar environment, and using open tickets is ideal as it allows us to run a table/bar tab and come back later to close the sale/ticket which is pretty good and at that point the stock deduction on items works well. But it only deducts on the sale payment completing, I get this, but it makes it unworkable for real time stock including "low stock" warnings. Surely this is an issue for restaurants too, see example: 1. Resturant has only 3 lobsters for tonights dinner service 2. First table seated orders all 3 lobsters as they love them, Tom the waiter adds to their tables ticket (not paid). 3. Table two comes in and Mary the waitress seats them and allows one of their attendees to order the lobster with no warning of low stock. 4. Continues on until the kitchen states we are out and someone updates the stock level manually as the lobster sales tickets are still open. I get the above is a simple example, and that this might not be an issue with 3 of anything, but we are looking at 30 beer barrels, 70 odd pints each and the manual "its out" tracking back and forth with stock updates guessing would be a complete joke. So is there a way to deduct stock as it is added to a ticket? Or is there a workaround as the only one I can see is fake "closing" of the sale by cash/card! Surely this is dodgy as we may end up with a different waiter thinking someone's bill is settled and waving them off with no idea it has not been paid.
  14. Not just today but we are sure that the nano business model will be more popular in the coming years. Why? Simply because people, in general, will start to realize that when it comes to the quality of our life, happiness and quality time with our loved ones are never going to replace the money. As people start to realize what truly matters most in life, soon enough, the general working time will decrease. This is what gives nano businesses a full advantage over other business models. Nano businesses are run by less than 3 people and can be kickstarted with very minimal capital. It is extremely flexible and allow you to have more time outside running your business. Of course, this is made possible with automation and business tools. Again, automation is not something only used by big industry players but it is meant to be taken advantage of by all businesses regardless of size. That means fewer working hours with the same profit, more quality time spent, and hopefully, better inspirations to gain better business ideas. Read more about nano business on our blog:
  15. We’re going to say it, loud and proud: small businesses are the backbone of the economy. The Federation of Small Businesses reports nearly 6 million businesses with fewer than 50 employees, with half the gross revenue of the entire private sector. Some of these businesses are very small – so small that they are run entirely by the business owner alone. These tiny but fierce businesses thriving today in the competitive market are called “nano businesses,” with “fewer than one” people engaged in the business, often working from home. Suppose you are not familiar with them yet. In that case, a few examples of nano businesses are those businesses that trade on eBay, provide part-time consulting services, influence thousands of followers in their social media platforms, make videos or do translation work. These businesses often offer services that can be provided in addition to a “regular” job, which may even blossom into a full-time business. Nano Businesses: Start Small But Think Big Wikipedia classifies Nano Businesses as firms with three employees, starting with a $1,000 initial capital, targetings cash on cash returns, and not necessarily targeting long-term capital growth. A nano business is also a business that can use less than one person as the working force. For example, what we mean by that is supposedly the regular working time for a person is eight hours a day. A nano business will use up less than that amount of time per day, let’s say four hours, six, one. It doesn’t matter. It has to be a fraction of your full-time. Given their very minimal resource requirements, this business model is great for so many reasons. They can start on a very tight budget, and they require as much or as little time commitment as you want. You can still work a full-time job or spend time with your friends and family while running your nano business. And best of all, nano businesses can either be scaled to grow bigger or be abandoned with ease. The potential monetary loss is slight because of the low initial investment required. The minimal level of investment can easily make the business profitable. Not to mention, getting started is immediate. There are more than 20 million nano-businesses that earned $950 billion in 2010. The nano-business model has eventually become a source of inspiration and confidence to potentially grow into a micro-business, small business, and beyond. What Makes the Nano Business Model Possible? Automation In this age, as we experience technological advancement like no other, we have become acquainted with several business tools that automate the way we do our usual business processes. The more we utilize these automated business tools, the less time we need to run our business. Automation benefits nano and small businesses as much as it does for big industrial players. Flexibility Nano businesses’ flexibility in nature is what makes them more doable and competitive in the market. Here, owners have a better grasp on how to use their time. They enjoy the freedom to either run it like a full-time job or run it on the side as passive income as they go on about their everyday life. In times of crisis, it is much easier to drop it thanks to very minimal risk since the initial investment to start the business is also minimal. With this kind of flexibility, you can scale through hard work over time, advertising, networking, product expansion, and other traditional means, or just start another business. You decide if or when to scale, what to work on and when to do it. Variety With the flexibility, minimal investment, and the amount of free time, you can consider more than one employment simultaneously. You can invest your time and money in activities with different levels of risks, diversifying with all the benefits that it takes. Benefits of a Nano Business Minimal Investment Website Inventory, if you’re selling something Advertising could be done through Google or social media platforms Outsource any work you can’t do yourself Flexible Time Commitment Flexible Nature Work when you can or are motivated Take time off to relax Set your own working hours It’s your business and your decision Easy Scalability Minimal Risk Don’t invest more than you can afford to lose. If it’s not working, or you’re not enjoying it, try something else! Nano businesses are the future because the future is ‘flexibility.’ More than ever during the lockdown, creative minds have found ways to operate businesses without the traditional brick and mortar stores or high street premises. Many have flourished, either generating another income or growing to become a full-time business. And as the economy reopens, allowing physical stores to function again, few will rush to do so as they discover the benefits of running your business using automation and technology, lesser time commitments, and very minimal resources investments. Nano businesses are the future because the future is flexibility. With factors that can affect your business that may be completely out of your control- just like what the pandemic has shown us, flexibility has become an integral part of how businesses are run today and in the coming years. Conclusion Human beings, in general, will start to realize that when it comes to the quality of our life, happiness and quality time with our loved ones are never going to replace the money. With the pandemic happening, bringing a range of realizations to people as to what matters most in life, soon enough, the general working time will decrease. Of course, this is going to be made possible with automation and business tools. Again, automation is not something only used by big industry players but it is meant to be taken advantage of by all businesses regardless of size. That means fewer working hours with the same profit, more quality time spent, and hopefully, better inspirations to gain better business ideas.
  16. Hello! That should be the timestamp for you to now when was the open ticket either got newly added or got changed or have added an item on an existing ticket. You can also just leave its name as it is because the first time you save the ticket, the POS App automatically includes the time it has been created in its title.
  17. Hello to all, Question : If I take orders through Loyverse app from different devices all synchronised in the system (such as 2 smartphones for both waiters and 1 tablet for the cashier), will the printer print the orders coming from all devices ? Or will the printer be limited to receive that command from only one device ? I am of course working with open tickets Thanks
  18. Is it possible to run KDS on Raspberry pi?
  19. Each time I try to import my menu I receive an error message since some Chinese characters appear as ??? in csv format and so the handles appear to be the same. Followed the Google Sheets tips
  20. Que tal, He tenido algunos problemas de sincronización. Uso 5 dispositivos, 4 Samsung Galaxy Tab A8 y un Ipaadd Air 2, con Loyverse POS. Los primeross 4 son para uso de meserros, tomman ordenes y mandan a otras KDS, el ultimo dispositivo que es el ipad, se usa para mandar las cuentas y cerrarlas al pagar. El problema es cuando un mesero toma una orden de digamos una mesa, "mesa 5" y la guarda, si se manda a los KDS, pero cuando otro mesero quiere agregdar algo a la mesa 5, que el comensal haya pedido algo mas, a veces este segundo mesero, no tiene la mesa 5 y aunque le de sincronizar, no se actualiza ya que el que tomo primero la mesa, debe ser buscado para comentarle que sincronice. Si es algo incomodo ya que el lugar es concurrido y estar buscando el personal para estas situaciones es molesto, tambien el que se usa para cobrar a veces no se tiene todos los extras que se fueron agregando a una mesa, al momento de mandar el recibo el cliente, bueno le llega con menos cantidad, se da que uno que otro comensal si comenta que hay articulos menos de los que se pidieron, otros simplemente ven el total y lo pagan. Esto causa una fuga de capital. Sale producto pero no entra dinero de tal. Si se estan conectados a internet todo el tiempo, de hecho se contrato una linea de internet exclusiva para usar Loyverse. En el la red todo funciona, por que todas las ordenes tomados con Loyverse POS aparecen en los KDS en intrared no tenemso problemas, solo sincronizar. Ahora bien, me diran darle sincronizar. El lugar es muy concurrido y los meseros andan de un lado a otro sin parar, a veces se les pasa sincronizar, ya que se les dio esta indicación, pero aun asi, deberia funcionar en automatico, y lo hace la mayoria de las veces. Sera cuestion del programa Loyverse? Alguna recomendadión?
  21. Hi, Is there any way to know how much time ago a ticket was submitted? In the POS, everytime something is added in an open ticket or someone goes in the ticket and presses save, the timestamp is being changed to "Just Now". Can we have an option to let the time the ticket was submitted be displayed. Thanks in advance!
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  23. http://www.sii.cl/vat/index.html Ojala poder avanzar un poquito con respecto a este FeatureRequest, comparto los siguientes informaciones con el equipo de Loyverse, como ya hay varios personas que les gustaría poder usar ese feature. Basicamente se trata de generar un documento xml (con los datos basicos, como p.ej. monto, fecha, IVA), y mandarlo una vez por dia al SII aca en Chile. (Mi background es TIC/IT, así, si puedo ayudar en algo, no dude en contactarme) reso74.pdf
  24. WISSLER is a bar and restaurant serving cold beer, tasty cocktails, and maybe the best burger in town. They are located in Spain. The owner of WISSLER, Mr.Duus, shared with us that they aim to give each customer a great time when they are visiting their bar by offering a great atmosphere and not only serving food and drinks. -Can you briefly describe the story of your business? My girlfriend and I moved to Spain about one year and a half ago. We have been working here on and off because we have been working in a traveling agency. We knew Spain very well as we have lived before for short periods of time for many many years. We had great jobs back in Denmark but we were beginning to get tired of the daily routine. We needed and wanted something else for our family and ourselves. Therefore, we sold everything we had in Denmark and came here. We found a bar and restaurant business. It is a concept bar. It is a bar but we also provide burgers and sides, simple but high-quality burgers. We focus a lot on the atmosphere and the staff. The whole experience of the bar is more important than drinks and food. -How is your business going? Two months ago we opened our second bar with the exact same concept but in a bigger city. The first one is located in a holiday city like a holiday destination on the Spanish coast. The second one, because of the pandemic, is located in a larger city. During the pandemic, it was really hard to manage a bar in an area that is destined especially for tourists. It has always been in our desire to scale the business. We plan to open 10-15 more bars in the next 5 years. For my girlfriend and I this isn’t a romantic dream of having a restaurant, we are building a business. We know a lot about hospitality and how to run a business like this but it could have been a different type of business as well. We currently have 10 full-time employees in both our restaurants. My girlfriend and I do more behind the scenes things, we deal with management and marketing and things like that. -How did you experience the pandemic year? It had been the most challenging year of my whole professional career. It has been pure survival because around 90% of the customers that were supposed to be here, were not here. We have worked with 2-3% of the human capital, which is pretty much nothing. This is why we chose to expand with a new restaurant. It looked crazy to some people that we planned to open a second restaurant in this pandemic but for us, it was to take some of the risks away. Because if you go to a big city, there are always people. Of course, there are curfews and we have to close at a certain time, but again, for the period of time the restaurant will be open, the number of customers will be higher. Currently, in the city where we have our first restaurant, there are no people so no matter how much marketing we can do, it doesn’t make any difference. -How do you advertise your business? We do a lot of online marketing. We are very heavy on Instagram and Facebook, both organic and paid and that is our primary focus. This is also our main belief to take a little bit out of the regular marketing on a holiday destination. Normally, a lot of other similar businesses have their promotional guys standing outside of the restaurant inviting people in. But, we plan to connect to the people when they are standing on the beach and planning what to eat tonight or where to go for lunch when they are checking their phones. This is why we are heavily present online. All our menu is also online. People can use a QR code for ordering. This is how we use retargeting and try to keep people connected with us and hopefully come back more than once. -What makes your business stand out from other similar businesses on the market? The atmosphere. We come from Scandinavian countries. When you go to a Scandinavian bar, restaurant, or coffee shop there are distinguishing elements. There is a big focus on the interior design, the lighting, and everything. It is different from businesses here in Spain. We try to take the best from the Scandinavian traditions. Most of all, I think our key advantage is our staff. We do a lot of training for our staff. We work a lot with hospitality so not only to offer a great service but doing excellent hospitality. It means that everyone who walks through our door should be treated as a guest in our home. -How did you first learn about Loyverse? I googled around and I found different reviews in a bunch of systems. I have worked with a lot of systems throughout my professional career. At the time, it was important for me to find a simple system. Because there are a lot of big systems out there but for a startup like us it would become very complicated and heavy. This is why my focus was to find a simple system, even though that would mean that it would miss some features it was worth the sacrifice. In addition, Loyverse has the functionality to manage multiple locations which is very important to us. -What features of Loyverse do you find most useful for your business? I like the simplicity. I think this is the number 1 feature. We just got new people on board in the new office and they found the app really easy to learn. The app is intuitive. I really like the Kitchen Display System. We have tablets with the KDS in both the kitchen and the bar and I think KDS works really well and it is very helpful. -What would you like to see in Loyverse in the future? I would like to have more reports. I would like to have a report for the time that is needed to prepare and serve the order. We are not a fast-food restaurant but we do sell burgers and this time shouldn’t be too long and I would like to be able to keep track of it. That can be an interesting metric for us to work with. Another point is that our shift ends after midnight. We would like to define the period of time the system must calculate as a working day. For example, I would like to have a specific setting in the Back office where I can indicate that the day must be calculated from 03:00 AM to 2:59 AM the next morning. Also, happy hour is a feature that is needed for our type of business. -What message would you give to young people who want to start a business? I think the most important thing is: Just do it. There are a lot of people out there with good ideas, but only the people who really take action and test or do what they planned to succeed. If you ask in the restaurant field, my strongest advice would be to track expenses. We use the Loyverse add-on: Advanced Inventory and for us, it is extremely important. We count everything, we check prices every time we get deliveries so we always know that we are making money off what we sell. I think this is very important in restaurants, bars and coffee shops. People usually don’t know if they are making money or not. They are usually focused on the food and the experience, and that is very important of course, but it is also important to track the expenses and make sure you are having profit. This is why I love Loyverse because it does the tracking of expenses that I need. If you get all the data in the system, it is pretty simple to keep track and eliminate mistakes. I would like to say to the Loyverse team to keep up with the good work and keep developing even more.
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