It's a very old school way to deal with card transactions. These days you can view every transaction that went through on your merchant dashboard online. So why do you want to keep every receipt? I guess you only look through them if there is a problem but if you just log into your merchant dashboard, everything is there. And it saves a lot of fumbling through receipts which may not be in chronological order like they are online.
Usually, this kind of problem causes the limitation of transferring data buffer inside of the printer.
To avoid such issues, we recommend using receipt printers from the list of supported printers.
Also, please, read the article: https://loyverse.com/blog/how-to-choose-pos-printer
hello... my name is Novita and i just started a coffee shop in Indonesia.
I have problem with my account.
1. order tickets (for the barista) sometimes came out okay but most of the time printed a very long error text.
2. receipt (for customer) always double print. for some reason it always print two customer's receipt. the first receipt is perfect. however the second one was not perfectly printed (unfinished).
How do I set it to have :
- 1 normal order bill / ticket
- 1 customer's receipt
thank you so much i hope you have a great day ❤️