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Customer Stories

A blog by Yasuaki in General

  • Entries

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    224,412

Entries in this blog

Customer Stories

A Taste of Iceland: Saudagull’s Journey from a Food Truck to New Possibilities

Based in East Iceland, Saudagull is a food truck founded by Ann-Marie Schlutz in 2021, bringing homemade food and unique flavors to the local community and visiting tourists. Driven by a passion for good food and creating memorable experiences, Ann-amarie has gradually grown her business while embracing the challenges of entrepreneurship. In this interview, she shares the story behind Saudagull, her experience using Loyverse POS, and her vision for the future. When did you start your business, a
Mia
Customer Stories

Growing Beyond Borders: How Half Moon Restaurant Uses Loyverse to Support Its Expansion Plans

Half Moon Restaurant is a growing restaurant business with two branches in Kampala, Uganda, and ambitious plans for international expansion. Since 2023, the team has been building a modern restaurant brand focused on operational efficiency, strong branding, and quality service. We spoke with Mohammed Adam and Romodan Nurhussien from Half Moon Restaurant about their business journey, their experience using Loyverse POS, and their vision for developing a scalable restaurant business that coul
ArturoGarcia
Customer Stories

The End of a Nightmare: With Loyverse and Its Sales History, I Regained Peace of Mind

An easy-to-use system and a reliable sales history have transformed the way a business with 35 years of history is managed. To begin, could you tell us the name of your business? What type of business is it? How long ago did you start? My business is called Todo en Danza. We’ve been in the market for 35 years, and we sell dance products: clothing, accessories, and shoes. We’re located in Mérida, Yucatán, Mexico, and we’ve been using Loyverse for 11 months. I understand your busine
GabrielaYP
Customer Stories

Keeping Tradition, Embracing Technology: Inside Health Traditional Medicine with Aaron Lai

Founded in 1982 by Lai De Kang, Health Traditional Medicine (HTM) has grown from its roots in Hong Kong Traditional Chinese Medicine into a third-generation healthcare brand. Today, HTM continues to honor its heritage while embracing modern healthcare advancements and personalized approaches to patient care. With a hybrid team of specialists, the clinic combines traditional wisdom with contemporary medical practices to support both physical and mental well-being. As part of the next generation o
Mia
Customer Stories

Technology at the Heart of Hospitality: How Femi Ogundeji Uses Loyverse in His Hotel Business

We spoke with Femi Ogundeji, who runs a hotel business that also includes a lounge, bar, restaurant, and swimming pool. With a background in IT and experience hosting guests in the UK, Femi sees technology as an essential part of running a business. He uses Loyverse to record sales, review performance across different parts of the operation, and reduce his reliance on paperwork. In this interview, he shares his approach to hospitality, the features he finds most useful, and his advice for aspiri
ArturoGarcia
Customer Stories

From Growing Business to Professional Operations: Bálsamo Café’s Experience with Loyverse

We met with Ado Campos, co-founder of Bálsamo Café and the person responsible for the business’s operations and Loyverse. They implemented Loyverse in September of last year, and Ado shares his experience after a year of using the system. Could you tell us briefly about your business and your role in it? Bálsamo Café started as a mobile coffee bar for events. That was our first step into the business in May of last year. Since then, we have served corporate and social events where a co
GabrielaYP
Customer Stories

Good Coffee, Great Vibes, Smarter Business: How Kapehan Grows with Loyverse POS

Kapehan is a coffee shop and camping-inspired chill spot in the Philippines, created to provide customers with a welcoming place to relax, work, and enjoy good coffee and food. In this interview, owner John Aries Torres shares the story behind the business, which opened in February 2026, and the motivation that drives him to create enjoyable experiences for his customers. He also discusses how Loyverse POS has helped him streamline daily operations. From his experience with the system to his amb
Mia
Customer Stories

Tradition Meets Technology: How a Wellness Store in Kuching Uses Loyverse

We spoke with Chuan Chin, who runs a wellness store in Kuching, Malaysia. Open for about a year, the business combines traditional Chinese medicine-inspired services with modern wellness technology. Drawing on a background in software engineering, Chuan Chin also uses Loyverse POS, Employee Management, Unlimited Sales History, and the Loyverse API to streamline daily operations and make informed business decisions. Could you briefly introduce your business and explain what motivated y
ArturoGarcia
Customer Stories

Faster Service, Better Insights: A Smarter Way to Run Open Format Restobar with Loyverse 

We met with Hugo de Leon, the owner of Open Format Restobar, a bar and restaurant that also operates in partnership with a taqueria. It is located in Monterrey, Nuevo Leon, in the Barrio Antiguo. They opened their business three and a half years ago and have been using Loyverse since September of last year. When you opened your business, were you already using a point-of-sale system, or did you start using one before switching to Loyverse? Yes, we have always had a point-of-sale
GabrielaYP
Customer Stories

A Taste of Home: How Vietologie Brings Vietnamese Food and Family Tradition to Helsinki

Vietologie began with a simple belief: food is at its best when it is prepared with genuine care and tâm - the heart and intention behind what we do. For this small family of food enthusiasts, sharing Vietnamese flavors is not only a source of joy and pride, but also a way to bring people together around thoughtfully prepared food. Rooted in a love for Vietnamese cuisine and Helsinki’s calm, welcoming energy, Vietologie has stayed true to the values that have guided the business from the ve
Mia
Customer Stories

Growing Smarter: How Loyverse Helped a 20-Branch Retail Business Go Digital

Growing a retail business from a single store to 20 branches is a major achievement. But as a business expands, the systems that worked in the beginning don't always scale with it. For the first 15 branches of our retail business in the Philippines, everything was done manually. Sales, monitoring, and records were all handled on paper. As the company continued to grow, it became clear that this approach was no longer sustainable. That realization led us to look for a digital solution t
ArturoGarcia
Customer Stories

From Paper Order Tickets to Real-Time Control: Loyverse Transformed the Management of Teenek Cocina Mexicana 

Aid Olivares Vicencio is a professional chef, holds a degree in Gastronomy, and a master’s degree in Hotel and Restaurant Management. After a distinguished international career in Mexico, Miami, Monaco, Ireland, and Barcelona, he decided to start his own business in Mérida, Yucatán, with his restaurant Teenek Cocina Mexicana. His culinary concept combines traditional Huasteca cuisine with Mayan influences, preserving flavors and techniques from his Veracruz roots. How long have you been usi
GabrielaYP
Customer Stories

Steady Wins the Race: The Journey of Mama Sassy's Gourmet Foods

Some of the best businesses begin with an unexpected moment - and for Mama Sassy’s Gourmet Foods, it all started with a surprise gift of fresh goat peppers. In this interview, Cherelle Cartwright shares how a homemade pepper sauce evolved into an award-winning gourmet food brand celebrating the flavors of The Bahamas. She shares her entrepreneurial journey, the inspiration behind her products, and how Loyverse helps her manage inventory, sales, and business growth. From supporting local farmers
Mia
Customer Stories

Growing a Coffee Shop with Smart Budgeting: How I Expanded to Five Outlets Using Loyverse

Starting a business after the pandemic wasn't easy, especially with limited capital. However, by staying disciplined with my budget, building a community around a shared passion, and using the right technology, I was able to grow my coffee shop from a single location into a business with five outlets across Yogyakarta, Indonesia. This is the story of how careful planning and data-driven decisions helped make that growth possible. How did you start your business? I co-founded 31 Bloc, a
ArturoGarcia
Customer Stories

The Change That Saved Mixer Pub: From Costly Losses to Confident Business Management with Loyverse.

Could you tell us a little about your business? What type of business do you run? Hello, my name is Roberto Montenegro. We opened our business seven months ago, on December 5, and we've been using Loyverse for the past five months. Our business is called Mixer Pub. We originally envisioned operating on two levels. We rented two spaces: one on the ground floor and another on the second floor. The plan was to have a family-style restaurant downstairs and a sports bar upstairs. About three mon
GabrielaYP
Customer Stories

Growing with Loyverse: JB Tech’s Practical Tips for Multi‑Store Retail

JB Tech began as a student side gig and has grown into a multi-location electronics retailer selling cell phones, laptops, and computers. The owner turned a steady buy-and-sell routine into a physical store four years ago and has since expanded to four branches. Early challenges—cash flow, inventory, and employee management—pushed them to look for a user-friendly POS, which led them to Loyverse. Today Loyverse helps JB Tech track real-time sales, manage inventory, and streamline operations as th
Mia
Customer Stories

Why Data Matters: How New Town Coffee Uses Loyverse to Grow Smarter

What type of business do you run? How long have you been in business, and where are you located? We are based in Nicaragua. My name is Álvaro Jaime, and our business is called New Town Coffee. My wife and I founded it three years ago, in 2023. We own a coffee business with a kiosk-style concept rather than a traditional café or large storefront. We're a small business. We started with a single coffee kiosk, and today we operate three kiosks across Nicaragua, with a fourth one opening soon.
GabrielaYP
Customer Stories

How a Former Software Developer Built a Thriving Pharmacy Through Simplicity and Service

Building a Business with Purpose Entrepreneurship often begins with a simple idea, but sustaining a business requires vision, adaptability, and the right tools. For Godwin Sinyangwe, that journey started more than two decades ago in software development before expanding into retail with the launch of a grocery store and a pharmacy. Driven by a desire to create opportunities within his community, Godwin has built his businesses around one guiding principle: making life easier for both c
ArturoGarcia
Customer Stories

Creating Experiences Beyond Coffee: Roi Peretz’s Journey with Calma Cafe

Roi Peretz, co-owner and manager of Calma Cafe, shares his journey of building a unique hospitality experience in the Philippines. What began as a collaboration with a friend has grown into a dynamic venture that includes a coffee shop, restaurant, and an upcoming wellness center. Driven by creativity and a passion for delivering memorable experiences, Roi and his team have turned challenges into opportunities. From marketing in a remote location to adapting to diverse customer tastes, their sto
Mia
Customer Stories

Brewing Purpose: How Hebrew Coffee Blends Faith, Community, and Smart Business

In the heart of the Philippines, Joyce Tembrevilla has built more than just a coffee shop—she has created a space rooted in faith, purpose, and community. As the owner of Hebrew Coffee, her journey began with an unexpected shift that turned into a meaningful mission. What started as a simple business idea evolved into a way to support her church and contribute to ministry work. Today, Hebrew Coffee stands as a testament to how passion, resilience, and the right tools can turn a vision into a thr
Mia
Customer Stories

Without Loyverse, we wouldn’t be able to operate.”: How El Rincón del Cítrico grew to serve over 13,000 customers per month

“Sin Loyverse no podríamos estar funcionando”: El Rincón del Cítrico y su crecimiento a más de 13.000 clientes al mes Para comenzar, ¿podría darnos una breve introducción de su negocio? El nombre del negocio es El Rincón del Cítrico. Localizado en Chile, en la capital, Santiago de Chile, en una comuna llamada La Cisterna. Nosotros manejamos un negocio de importación de paltas, de aguacate. Tenemos venta por menor y mayor, nuestro fuerte es la fruta, la verdura y la importación de la
GabrielaYP
Customer Stories

From Farm-to-Table to Digital Efficiency: How The Vorra Bistro Navigates Seasonality and Growth

At The Vorra Bistro in Chiang Mai, blending authentic Italian tradition with modern sustainability requires more than just great ingredients—it requires the right technology. After outgrowing their initial hotel management system, the team turned to Loyverse to handle the high-volume demands of a busy restaurant. In this interview, we explore how they use digital tools to navigate extreme seasonality and maintain a seamless guest experience. Can you briefly describe your business? We a
Mia
Customer Stories

Saving Time on the Road While Enhancing Customer Service with Loyverse POS

We interviewed Miguel Ángel Espinoza, one of the owners of Farmamovil, who shared with us how they transitioned from handwritten notes to managing their sales and inventory using Loyverse as their ally. In this interview, he shares how implementing the system allowed them to work more efficiently, even in areas without an internet connection, and optimize each day on the road. Could you briefly tell us about your business, what you do, how long you have been operating, and where you are loc
GabrielaYP
Customer Stories

From Personal Healing to Retail Success: How CBD Infusions Grew with Loyverse

In 2019, the founder of CBD Infusions in the United Kingdom turned a deeply personal journey into a thriving health-focused business. Inspired by the search for natural pain relief solutions for a family member, the company was built on a strong belief in the benefits of alternative health products. Despite launching just as the COVID-19 pandemic began, the business adapted quickly and found new ways to reach customers. Today, CBD Infusions continues to grow, supported by reliable suppliers and
Mia
Customer Stories

Armando Mariscos’ Success: Control, Strategy, and Smarter Business Decisions with Loyverse

Today, Jorge Martínez shares the story of his business, Armando Mariscos, and the experiences he has had as an entrepreneur using Loyverse. We publish these interviews to give a face to Loyverse users, to learn more about the people behind the screen, and to share experiences that can guide those who are just beginning to use the system. To provide context for readers, could you tell us a few details about your business? My name is Jorge Martínez. My business is in the restaurant in
GabrielaYP

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