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Customer Stories

A blog by Yasu in General

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Customer Stories

How Loyverse POS Transformed a Family Hospital and Sparked a Business Journey in Nigeria

In this customer spotlight, we speak with Mr. Abubakar Umar, the manager of a family-owned hospital in Nigeria, who found a powerful solution in Loyverse POS. What began as an effort to prevent inventory losses at a hospital pharmacy evolved into a multi-business success story - one that has not only improved business operations but also led to the creation of a consultancy helping others achieve similar results. Here is his inspiring journey. From Challenge to Transformation: A Business St
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Customer Stories

From Rum to Receipts: How Loyverse Helped This Distillery Thrive in Aruba

An Interview with Marco Van Daal May 3, 2025   Why, How, and When Did You Start the Business? I launched our small distillery in Aruba just over a year ago. We’re a craft operation, and from the beginning, we knew we needed a software solution that wouldn’t overwhelm us with upfront costs. That’s what initially attracted us to Loyverse. The free trial period gave us time to evaluate whether it could handle the strict local regulations, especially since investing heavily in somet
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Customer Stories

Grumpy Granny Bake and Brew: From a Home Kitchen to Farmers' Markets, One Fresh Loaf at a Time

Grumpy Granny Bake and Brew is a unique bakery inspired by a love for homemade, fresh bread and a desire to create something memorable. Founded by a passionate chef who began her culinary journey in 2009, the bakery came to life during the pandemic, when the need to reinvent her career led to turning her dining room into a bustling bread-making space. With a memorable brand and logo rooted in family heritage and a commitment to organic ingredients, Grumpy Granny Bake and Brew has become a local
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Customer Stories

Loyverse Transformed the initial Natural Health experience since its implementation. 

Natural Health is a store based in Ecuador that sells sports supplements, vitamins, and natural products. Its owner, Fredy, shares with us some insights about his business and his experience since they started using Loyverse.   How long have you been in business, and when did you start using Loyverse? We started four years ago and have been using Loyverse for a year and a half. When we first opened, we managed the business using a computer program, but as we expanded to new locati
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Customer Stories

From Attorney to Entrepreneur: How One Woman Built a Successful Hair Extension Business with Loyverse

In a remarkable journey that spans continents, a retail entrepreneur in Trinidad and Tobago has turned her passion for hair extensions and wigs into a thriving business. After relocating to the UK with her husband, she faced the challenge of maintaining her career as an attorney while managing a new venture. Utilizing her family’s business background and the power of Loyverse POS, she has successfully streamlined her operations and expanded to multiple locations. Her story is a testament to resi
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Customer Stories

Since day one, Loyverse has been key to the survival of the Palomon business.

We interviewed Bryan Muñoz, one of the owners of Palomon, a popcorn and snacks business that has been running for one year and has been using Loyverse since day one.  Could you please introduce your business? I am the co-owner of a snack business along with my brother. We opened on July 22nd of last year, and since then, we have been using Loyverse as part of our operations. We produce popcorn in a variety of flavors and recipes. Our flavors are quite popular in Mexico, ranging from bu
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Customer Stories

Sosho's Pharmacy Transformation with Loyverse, from challenges to solutions.

In the vibrant landscape of Tanzania's healthcare sector, David opened his pharmacy just a year and a half ago, fueled by his passion for pharmacy and a desire to serve his community. Facing numerous challenges in inventory management and customer relations, David turned to Loyverse, a POS system that transformed his operations. In this interview, he shares his experiences with Loyverse, highlighting how its features have streamlined his business and offered valuable insights for aspiring entrep
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Customer Stories

Change and Adapt: the challenges Isa & Tin faced together with Loyverse to accelerate their success.

We interviewed Camilo Ruiz, owner of Isa & Tin, a candy shop with typical desserts from Colombia. They started their business ten years ago and have succeeded with perseverance in the face of difficulties and challenges.    How long ago did you start the business? We started as a family business over ten years ago and are looking for a growth option today. We currently have three stands operating, two in shopping malls and one in a supermarket that is very popular in the city.
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Customer Stories

Empowering Small Businesses in Dominica: How Loyverse is Driving Success for Local Entrepreneurs

In the vibrant Caribbean island of Dominica, small businesses play a crucial role in the local economy. One such entrepreneur is Vanessa, a dedicated businesswoman who saw a need in her community and decided to act on it. With a background rooted in the auto industry, Vanessa has used her passion and determination to build a successful auto parts business. Recently, she has adopted Loyverse to help streamline her business operations, and in this interview, she shares her journey, insights, and e
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Customer Stories

Revolutionizing a Family Business: How Loyverse Transformed Kenitamu Poultry’s Operations

In the heart of Lubao Pampanga, Kenitamu Poultry and Agricultural Supply has been a cornerstone of agricultural retail and wholesale for over 25 years. Navigating the challenges of a family-run business with both traditional and modern approaches, the owner decided to integrate a cutting-edge POS system to streamline operations. Discover how Loyverse POS became a pivotal tool in this business's evolution, enhancing inventory management, sales reporting, and overall efficiency while bridging gene
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Customer Stories

Carabina 3030 transformed its business with Resilience, Quality, and Loyverse.

This time, we interviewed Gerardo Vázquez, the owner of Carabina 3030, a coffee shop that sells organic and natural products and items for coffee preparation, such as coffee makers, French presses, etc. The business is organized with a cold bar, a coffee bar, and a store. The café is located in “Ciudad de Mexico,” Mexico. It’s a business with a history of 10 years, starting in 2014.   How did the idea for the business come about? We didn't start with the business as it is today; w
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Customer Stories

From Vision to Reality: How a Restaurant-Bar Thrives with Loyverse POS

In this interview, we explore the journey of a passionate entrepreneur who turned a concept into a thriving restaurant and bar. Despite facing significant challenges and costs, the business has grown into a multifaceted establishment offering dining, fast food, desserts, and a bustling bar. Central to this success has been the use of Loyverse POS, a point-of-sale system that has streamlined operations, improved efficiency, and supported the business through its growth. Here, the owner shares ins
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Customer Stories

From Passion to Prosperity: The Boomski Pet Supplies Success Story

Boomski Pet Supplies began as a heartfelt endeavor driven by a love for pets and a desire to support a growing family. What started with selling dog tags online soon blossomed into a thriving retail business with three branches across the Philippines. Despite launching just before the pandemic, the founders leveraged challenges into opportunities, innovating with same-day delivery and embracing Loyverse’s POS system to manage their expanding inventory. Their story exemplifies how passion, adapta
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Customer Stories

More than Paper: How a Stationery Store transforms Data in Loyverse into a method to Regularize its Customer Base.

We interviewed Emmanuel Hernandez, owner of the stationery and gift store Pichin, located in the state of Veracruz, Mexico. His wholesale and retail business has eight years of experience in the market and one year of experience as a Loyverse user.     What motivated you to use Loyverse? Because our stationery is in the retail business, we needed a program with the facilities to record sales and generate reports. Other business owner friends recommended Loyverse to us. We ne
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Customer Stories

The Journey of a Successful Mexican Restaurant in Valencia, Spain

In this interview, we talk with one of the co-founders of a successful Mexican restaurant in Valencia, Spain. The story begins during the pandemic and highlights the challenges and triumphs of establishing and growing a business in such a difficult time. The restaurant, known for its authentic Mexican cuisine, has become a beloved spot in Valencia, expanding to multiple locations and participating in important local fairs. The co-founder shares insights into the philosophy behind the restaurant,
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Customer Stories

Transforming Scent into Experience: Antidotes’ Journey with Loyverse POS

Perfume is the key to our memories. We pick up scents in every breath we take. Read along to learn the story of Antidotes, a Boutique Perfume & Home Fragrance located in Thailand, which, with its scented candles, transports you to places with the ordinary act of taking in a breath. Can you briefly share the story of your business? The business is called Antidotes; it is a boutique perfume and home fragrance. We have been operating for around 2-3 years. I lived in Singapore before o
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Customer Stories

Donde Ventura Chimi: traditional family business that has adapted to modernity and reinvented itself with Loyverse.

Donde Ventura Chimi started its journey 23 years ago. A merchant dedicated to different activities, he took the risk of managing a fast-food restaurant and dedicated himself with discipline to his business. With it, he raised his three children, and now they are in the business as well. Today, we spoke with one of them, Jose, the restaurant manager. What is the type of business you run, and how long ago did you start? The business has a history of more than 20 years. It is fast food, h
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Customer Stories

Jewelry Dreams Realized: The Role of Loyverse POS in Business Expansion

In the competitive world of jewelry retail, having the right tools can make all the difference. This article explores how a jewelry shop transformed from a budding idea to a thriving business with the help of Loyverse POS. By streamlining operations, enhancing customer connections, and facilitating expansion, Loyverse POS became the cornerstone of this sparkling success story. Discover how this innovative system played a pivotal role in the shop's journey to success. The Journey to a
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Customer Stories

Streamlining Operations and Enhancing Efficiency: How Loyverse Transformed Smart Homes' Retail Experience

In the heart of Zimbabwe, Smart Homes stands as a beacon in the retail sector, specializing in exquisite home décor. Since its inception in February last year, Smart Homes has evolved from selling watch accessories to curating imported furniture, inspired by a deep-seated passion for elegant interior design. However, like many burgeoning businesses, Smart Homes faced its share of challenges, particularly with manual inventory management and operational oversight. Enter Loyverse POS—a pivotal tur
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Customer Stories

From a Table to Success: The Transformation of a Growing Bazaar

Neftali, one of the owners of El Titan Bazaar, shares his experience and shows us how optimizing time and partnering with good tools is essential for the growth of a business.  What type of business do you run and how long ago did you start? We started 8 months ago, it is a bazaar, we sell clothes, furniture, household equipment etcetera. Our business began with a table on the street where we placed the clothes and gradually added more merchandise. As we made sales sometimes we realize
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Customer Stories

Crafting a Unique Niche: Little Gili's Journey with Loyverse POS

Nestled on the picturesque island of Gili Air in Indonesia, Marta Jes runs "Little Gili," a charming boutique catering exclusively to children's needs. Founded out of a personal necessity to provide quality toys and educational materials for visiting families, Marta's shop has quickly become a haven for both locals and tourists seeking thoughtful, eco-friendly products. Despite the challenges of operating in a remote and tourist-centric environment, Marta's strategic use of Loyverse POS from the
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Customer Stories

Empowering Dreams with Burgers and Tech: Marjorie's Journey with Burger Mama

In the bustling heart of the Philippines, Burger Mama stands out as more than just a local eatery. Led by Marjorie, this beloved burger joint uses Loyverse POS to streamline operations and create jobs for local students. In this interview, Marjorie shares how Burger Mama is helping students achieve their educational dreams while serving up delicious meals. Why, how, and when did you start your business? My current business started during the pandemic. Before, I have been in the furnitu
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Customer Stories

Ousi and Loyverse, the perfect combination to improve Customer experience without wasting time and effort.

Nelson Osorio is one of the owners of OUSI, a company seeking to enter the clothing manufacturing, distribution, and sales market. Ousi has found in Loyverse the bond to continue to grow and make its way toward new goals.   What makes OUSI stand out in the market? We are a resilient company eager to be recognized nationally and globally. We offer good service to our customers, who are the reason for our growth and essence. We are constantly looking for different strategies, and in
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Customer Stories

Loyverse: A Recipe for Restaurant Success and Innovation

In our exclusive interview with Ahmed Meligy, the visionary owner of the thriving restaurant Noi Metropoli, we delve into the inspiration behind his restaurant’s creation and the secrets to its remarkable success. As a seasoned professional in the events and entertainment industry, Ahmed transitioned into the realm of stand-alone lounges and restaurants, driven by the changing interests of his community. His passion for food and the desire to provide an exceptional dining experience led him on a
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Customer Stories

Syrian Sweet Success in Belgium: A Loyverse Customer's Journey

In our interview with Saddam Shkair, the proprietor of a Syrian sweet shop located in Brussels, we delve into the story of a unique culinary venture that combines traditional flavors with modern business acumen. Saddam's journey began while studying management at the university, where he hatched the idea of introducing Syrian culture to the international community through the sweet delights of his homeland. Four years ago, he realized his vision, opening his first shop in Saint-Josse-ten-Noode a
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