Jump to content

Privacy Policy

Using Loyverse.town envisages respect for the confidentiality of personal information, the principles of openness in matters of privacy, as well as giving you control over your information and data relating to the use of Loyverse.town.

This Privacy Policy sets out the conditions for handling of information that is provided in the course of Your use of Loyverse.town.

Please read carefully this Privacy Policy before using Loyverse.town. If you want to use Loyverse.town, you need to accept the Terms of Use and Privacy Policy, as well as other documents and recommendations from Loyverse.town, which refer to these documents.

Do not use Loyverse.town if you are not ready to accept the Terms of Use and this Privacy Policy. By accepting the terms of this Privacy Policy, you give your consent for the collection and processing of certain information about you for the purposes described below.

The authenticity of obtained (collected) data about the persons using Loyverse.town, shall not be verified.

This Privacy Policy was updated on September 3, 2017.


Under these Terms of Use and the Privacy Policy, the following terms have the following meanings, unless the context otherwise requires:

""Site"" means the www.Loyverse.town website, including, also, any other websites that will emerge in the future in accordance with these Privacy Policy and Terms of Use.

""Services"" – services provided by means of the Site.

""Content"" – text, graphics, audio and video materials, documentation, information posted in Loyverse.town (on the Site), perceivable by a person or with the help of special devices.

User” – any person using Site in any way, including visiting and / or viewing.

""Personal information"" – information provided by the User during registration (obtaining personal password / login), and at the creation of the User Account.

""You / Yours"" refers to the User or the Merchant (where appropriate).

Information Collection

Data collection occurs when you log in using an active Loyverse.com account. At the same time your e-mail address is requested.

What information is collected by Loyverse.town?

Personal information provided by you: personal information - this is information voluntarily provided by you. It can be information such as your name, nickname, email address, phone number, birthday, location, information about your use of the Services and other information specified by you in your Loyverse.town Account.

Loyverse Account in associated with your email. Information provided by You may be used by Loyverse to assess and improve the quality and efficiency of services and for the development of new applications.

Information collected automatically: during your use of Loyverse.town, some information is collected automatically through a protocol from your browser or mobile application, including details such as unique device identifiers, IP-address, browser type, operating system, devices and applications ID, data from cookie-files. Except as otherwise required by law, such data are treated as Impersonal information, that is one that does not identify you personally. Unless otherwise stated in this Privacy Policy, Loyverse uses this information aggregate with personal information. This allows to analyze how one uses Loyverse.town.

Information obtained from third parties: Loyverse.town can receive and store information about you from third parties that interact with Loyverse.town one way or another:

when you use third-party applications, and other services third parties to interact with Loyverse.town. Thus, some applications and services you use at your discretion can transmit information about you. To find out what exact information is passed by such applications and services, read their privacy policies. We may also capture the subject and content of your posts, which helps generally to better understand your needs and improve the quality of services;
when attracting third parties to perform certain tasks related to the provision of Services (such as sending notifications).
Loyverse.town does not request nor collect any personal data relating to You or any third party, including name, a copy of identity documents and identification number. Loyverse.town does not deal with storage, processing and transmission of your personal data.

How is being handled personal data?

Loyverse does not sell personal information and does not transmit it to third parties.

You bear in mind that hat all your posts will be publicly available and other Users can take advantage of such information or transfer it to third parties or organizations without your knowledge or consent from Loyverse.town. Therefore, you agree to exercise due diligence in the provision of information about yourself.

Use of Loyverse.town by children and minors

Loyverse.town can not be used by a person under 13 years of age (or under another age prescribed by law in the relevant jurisdiction). If you become aware of the use of Loyverse.town by children under 13 years, immediately contact Loyverse.town User support for action to remove these accounts and data associated with those. Persons under the age of majority may use Loyverse only with the approval of a parent or guardian unless otherwise provided by the law in the relevant jurisdiction.

Information disclosure and other legal requirements

Your personal information may be available to third parties, in the following cases:

Business Transfers: In the event of a corporate sale, merger, reorganization, liquidation or similar events, personal data may be part of the intangible assets transferred.
Partners: Your personal data may be made available to Loyverse.town partners and affiliates, on conditions compatible with this Privacy Policy.
Agents, consultants, and third parties: Loyverse.town may engage third parties to perform certain functions related to the provision of services. In such cases, provided information is transmitted in the volumes necessary for the provision of services by such parties.
At the request of the law: Your personal data may be disclosed to third parties not connected with Loyverse.town, in case when can be assumed in good faith that to obtain, use, preserve or disclose such information is reasonably necessary for the purpose of a) carrying out or complying with the current laws, normative legal act, judicial decision or forcibly executable request of a public authority; b) enforcing the Terms of Use, or investigating their possible violations; c) identifying, curbing, or otherwise preventing fraud, as well as eliminating technical faults or security problems; d) protecting the rights, property or safety of Loyverse.town, Users or other persons as required and permitted by law; d) other cases provided by law.
Posts History

Posts History to which you have access is stored in the Loyverse.town database.
Cookie-files and similar technologies

Loyverse.town uses technologies such as cookie-files, which are small text files that are automatically generated during your interaction with Loyverse.town. You can set your browser not to accept cookies, but if you do so, the use of all Loyverse.town areas or all of its features and functionality will be impossible.

Is personal information really protected?

For safety and privacy purposes, your personal information, as part of your Loyverse.town Account, is password protected. To prevent unauthorized access to your Account and Personal information, you should also take reasonable measures to secure your password, possibly excluding the circumstances in connection with which your password can be known to third parties.

Loyverse.town makes all reasonable measures to protect the confidentiality of information and Accounts. These measures may include, among others, encryption, physical access security and other appropriate technologies. But be advised, no method of transmission over the Internet or method of electronic storage is 100% secure.

Loyverse.town never asks for information about your credit card, password, login, identification number and other personal information. If someone approaches you with a request to provide such information, immediately notify Loyverse.town User support.

How to change / delete the account?

You can view, update or correct the needed information in your account. If desired, you can delete your account by following the appropriate steps. Taking into account the peculiarities of Loyverse.town working environment, the removal of the above information can not be done immediately, and its residual copies may remain on backup media for some time. In addition, you may send a request to delete Loyverse.town User Account by contacting User support.

Will Privacy Policy undergo any changes?

Loyverse.town reserves the right to update and change this Privacy Policy at any time and without notice. Please follow the changes to this Privacy Policy.

Your continued use of Loyverse.town after any changes to the Privacy Policy indicates your acceptance of such changes.

What if questions or concerns will arise?

If you have questions or concerns regarding the use of Loyverse.town, you can send a detailed email to support@loyverse.town. The more specific the question is set out, the faster and more accurate Loyverse.town User support will be able to answer.

Cookies Policy

What are cookies?
Cookies are small text files that are automatically generated during your interaction with the website. You can set your browser not to accept cookies, but if you do so, the use of all Loyverse.town areas or all of its features and functionality will be impossible.

Why do we use cookies?
Cookies help us provide, protect, and improve our website, such as by personalizing content and providing a safer experience. While the cookies that we use may change from time to time as we improve and update the Loyverse.town website, we use them for the following purposes:

We use cookies to verify your account and determine when you’re logged in so we can make it easier for you to access the website and show you the appropriate experience and features.

We use cookies to keep you logged in as you navigate through website pages. Cookies also help us remember your browser so you do not have to keep logging into the website and so you can more easily log into the website via Loyverse.com login form.

We use cookies to help us keep your account, data, and the loyverse.town website safe and secure.

Analytics and research
We use cookies to better understand how people use the Loyverse.town so that we can improve them.

How to contact Loyverse Town user support?
If you have questions about this policy, you can contact us by sending a detailed email to support@loyverse.town.


Third Parties

SendGrid is used by this website to process and deliver emails.
This site uses a CAPTCHA to ensure humans are performing certain actions. The CAPTCHA provider may set a session cookie and get information about your internet browser and device accessing this website.

Important Information

Loyverse.town uses cookies. By continuing to browse the site you are agreeing to our cookies policy. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.