isamu Posted January 14 Share Posted January 14 After update to version 2.34, the receipt became a bit longer from it was in version 2.33. It seems that the font is became narrower, and the line spacing is taller. Is it possible to use the old font, or maybe a option so we can choose our own font? And another suggestion, can Loyverse remove the amount line if the amount is only 1 to save more space? Link to comment Share on other sites More sharing options...
Georg Posted January 15 Share Posted January 15 21 hours ago, isamu said: After update to version 2.34, the receipt became a bit longer from it was in version 2.33. It seems that the font is became narrower, and the line spacing is taller. Is it possible to use the old font, or maybe a option so we can choose our own font? Hello First, please update the Loyverse POS App to the version 2.34.2. If you are using the receipt printer which is not supported officially by the Loyverse POS App, you can try this workaround to fix the receipt length print: Please go to the App → Settings → choose your printer, then open Advanced Settings → and in the field 'Cutter ESC/POS Commands', add 0A,0A before existing values. (This will make printer feed more paper at the end of receipt.) For example: You would have to write 0А,0А,1D,56,42,00 Link to comment Share on other sites More sharing options...
Georg Posted January 15 Share Posted January 15 21 hours ago, isamu said: And another suggestion, can Loyverse remove the amount line if the amount is only 1 to save more space? Do you mean these lines, right? Link to comment Share on other sites More sharing options...
isamu Posted January 15 Author Share Posted January 15 2 hours ago, Georg said: First, please update the Loyverse POS App to the version 2.34.2. If you are using the receipt printer which is not supported officially by the Loyverse POS App, you can try this workaround to fix the receipt length print: Please go to the App → Settings → choose your printer, then open Advanced Settings → and in the field 'Cutter ESC/POS Commands', add 0A,0A before existing values. (This will make printer feed more paper at the end of receipt.) Hi Georg, Yes, I'm already using Loyverse POS App to the version 2.34.2. And I believe this is the version where the font has changed. Anyway, thank you for suggesting to add 0A,0A. But unfortunately, my issue is not where the receipt was cut or ends before it should be. Maybe the image above will make things clearer. On the left is receipt printed using Loyverse POS App version 2.33.3, and on the right is the same receipt printed using version 2.34.2. Both was printed using the same settings (print mode, print width, DPI, etc). But, as you can see, the font used in the new version is a bit narrower, and the line spacing is also taller, making the overall receipt a bit longer from the previous one. So, is it possible to use the old font, or maybe an option so we can choose our own font? Link to comment Share on other sites More sharing options...
isamu Posted January 15 Author Share Posted January 15 2 hours ago, Georg said: Do you mean these lines, right? Yes, you are correct. Can those lines dropped if the item quantity is only 1? Link to comment Share on other sites More sharing options...
Georg Posted January 15 Share Posted January 15 6 hours ago, isamu said: Yes, you are correct. Can those lines dropped if the item quantity is only 1? Hello No, it can't be removed. But your suggestion will be forwarded to our team. Thank you very much for your feedback! If you have other feature suggestions, please kindly leave them here: https://loyverse.town/forum/29-feature-requests/ Link to comment Share on other sites More sharing options...
isamu Posted January 16 Author Share Posted January 16 Hello, Thanks you for forwarding my suggestion about the quantity line to the team. But, how about the first issue where the receipt font changed in version 2.34? Besides it will make the overall receipt a bit longer, the dot and colon are barely visible in this new font. Link to comment Share on other sites More sharing options...
Georg Posted January 23 Share Posted January 23 On 1/16/2024 at 12:18 PM, isamu said: But, how about the first issue where the receipt font changed in version 2.34? Besides it will make the overall receipt a bit longer, the dot and colon are barely visible in this new font. Hello Please, kindly update the Loyverse POS App on your Android devices to the latest version (2.34.5) and check the font of the printed receipt. Was it fixed for you? If it has not fixed, please report this case here:https://loyverse.town/forum/22-general-technical-issues/ Link to comment Share on other sites More sharing options...
isamu Posted January 23 Author Share Posted January 23 Hi, I just updated Loyverse POS App to version 2.34.5, but the font is still the same as 2.34.2. Link to comment Share on other sites More sharing options...
Georg Posted January 23 Share Posted January 23 58 minutes ago, isamu said: Hi, I just updated Loyverse POS App to version 2.34.5, but the font is still the same as 2.34.2. Hello Thank you for your reply. please report this issue here:https://loyverse.town/forum/22-general-technical-issues/ Link to comment Share on other sites More sharing options...
isamu Posted January 23 Author Share Posted January 23 Done. 1 Link to comment Share on other sites More sharing options...
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