Sales

How do we process a full and partial refund through the loyverse POS, using the SumUp?

Hi, in our volunteer club, we had to separate the takings from the ground floor (bar) and the upstairs (pizzeria). So we had to create two stores within our Loyverse accounts, and we pay €5 per month for the feature. This is convenient for compatibility, but is it possible to switch between accounts without having to log out and log in? Let me explain. At the ground floor bar, at 8 p.m., we also take orders from the pizzeria, and it would be nice if the order also appeared upstairs in the pizzeria, but since we have two different accounts, this doesn't happen. How can we fix this?

Buongiorno scusate se il post è già presente, ma non sono stato in grado di individuarlo Ho creato un nuovo account per Loyverse POS per un cassiere, il cassiere si è registrato ma se prova ad accedere lo fa uscire immediatamente. Dove sbaglio? grazie Maurizio

In den Funktionen gibt es Schichten, die man aktivieren kann. Gibt es eine Möglichkeit, die fortlaufende Nummerierung zu stoppen, bzw. wieder mit 1 zu beginnen? (The functions have layers that can be activated. Is there a way to stop the sequential numbering, or to start again at 1?)

When you have, for example, 3 of the same item on a ticket it does not seem possible to delete just one without deleting the whole ticket. Can anyone help. Regards Richard

Wie kann direkt einen zugeteilten Beleg bezahlen ohne über offene Belege zu gehen? (How can I pay an assigned receipt directly without going through any outstanding receipts?)

Good day, I'm operating a mobile food truck, which allows me to move from location to location, I have two profiles of location - Tourist Area and Schools area In the tourist area i can sell a softdrink for 2.00 with ease but at the school, that's not possible, going rate is 1.25 I have found out that in Loyverse i can create two different stores (profiles in my case) and this will allow me to have prices set differently on the same stock item. however, there are a few things i need to keep stock track of (beverages mainly), this is so that i can tell when stock is running low and i need to re-order Now with the two different stores option, they have …

Has anyone else notices Sale Summary Net vs. Payment methods total sales never ADD up. I do the math manually add the taxes, refunds , and discounts but it never adds up to the same number for any given day, week, or month. HELP PLEASE AM I HORRIBLE IN MATH???

I’ve been using Loyverse for a long time. In our volunteer space we have the system set up so that downstairs we use the POS and card reader for the bar, while upstairs we have a printer and a tablet with Loyverse to take orders for the pizzeria. However, payments are handled downstairs. We need to separate everything — meaning the pizzeria should be its own thing, and the bar should be its own thing. Is it possible to do this? If so, how? By creating multiple profiles or users?

Hello, I am using Loyverse POS at a golf course, and I have a question about gift cards. When a customer buys a gift card (for example, $100), we record it as sales on that day because we receive the money. Later, when the customer comes back and uses the gift card, we do not record it as sales again, because it was already counted before. The problem is: I want to check the remaining balance of the gift card in the POS system. For example: Customer buys a $100 gift card First visit: uses $30 → remaining balance should be $70 Next visit: when I enter the card number in POS, I want to see that the balance is $70 ❓ Questi…

Is it possible to prevent printing a receipt for each transaction when making the split account? It would be best to print a one-time receipt at the end of the payment. because in this way it prints a receipt for each transaction and it is a large consumption of paper.

How do you make the credit card receipt print after the receipt?

Hay opción de cambiar un método de pago si te confundes al cerrar un ticket? Gracias.

Hi Team, I use Loyverse to manage ticketing and product sales for our Beyblade tournaments. Competitors register through Cognito Forms (cognitoforms.com) and pay for their entry tickets via bank transfer. I then manually process each ticket sale in Loyverse, one by one, to issue receipts and add loyalty points. As you can imagine, this creates a very heavy admin workload! My question is: Does Loyverse offer a bulk sales processing function? For example, Cognito Forms can export all player details (name, email, address, etc.) into an Excel file. I can tidy that up to match a Loyverse upload template, then ideally process the sales in bulk and automatically…

Hello everyone, We run a theater cafe with many transactions in a short time (100 transaction within 30 minutes, 3 times a night). How can we get rid of the confirmation screen after every transaction (photo in attachment)? ressing the green 'NEW SALE' button is an extra action, we do not need. We would love to end after every transaction back to our main display (with all the products). Thank you for your help in advance, Karl

paano mag binta na kalahati lang ng isang item

Last week my system suddenly stopped reporting sales even though there were sales rang in. Any ideas as to why or how to fix it?

Gibt es eine Möglichkeit, den Barcode direkt von Hand einzugeben, damit der Artikel sofort erscheint? Falls ja, wie funktioniert das genau im Loyverse POS System? Vielen Dank für eure Hilfe! Is there a way to enter the barcode directly by hand so that the item appears immediately? If so, how exactly does this work in the Loyverse POS system? Thank you for your help!

Hi! Pretty new to using loyverse but now realized that there isn't an option to save reciepts to xml or CSV to import the sales into our accounting system. We live in europe and don't use the accounting services that loyverse appstore suggests. How to bulk export the sales made with loyverse? There isn't even an option to re print or save a single reciept Best regards!

I had allergens listed in a group, so they could be added on the item list when a food order is placed. The system has stopped showing items when the price is zero. If I put a price of 1, they reappear, but that adds 1 to the bill! How can I enter allergen info when an order is taken?

Is it possible to reset all sales from a day?

Is there a way to process a payment using SumUp, without Internet access? We have a solo. It has its own cell chip. But if I connect the solo device using data, then the Bluetooth connection with the loyverse POS doesn't seem too talk...???? Any ideas on how to make this work?

レシートではなく領収書の発行は可能でしょうか？ (Can I get an invoice instead of a receipt?)

I was wondering if anyone can help, we have 10 different stores and have the same items but priced differently. Is this possible ?

Is it possible not to put the data of the customer who takes the points on the receipt? I wish you didn't see your last name and phone number. Maybe it would be convenient to see only the customer number without data.

How do I disable the email receipt screen on Android app?

How does one itemize and sell gift certificates? Cash charged at sale? But then when the certificate itself is redeemed then how do you itemize it so it doesn’t add to your sales since there is no money coming in when redeemed? Thanks for any help on this. JoAnne

My store have a lot of foreigner customer and we accept some of the currency like THB,USD,Yen,Yuan, Taiwan dollar. so my question is how do i make a multiple currency for pricing and can calculate to my THB and see a total in difference currency ?

Is there any way i can delete a sale completely from the system and not cancel

Hoss, I use this POS system to manage sales for the Bean Machine in Los Santos. How can I edit the arrangement the items on the POS menu. Thanks -Toddis

I need to delete all the data without deleting the account.

Hello, would it be possible to add a feature so that when you add, for example, a Hamburger, you can add, remove ingridients or just put a note. Such as "Remove tomatoes" or "Add more lettuce"? It'd be awesome if this is included also in kitchen printers. Thanks.

Hello, I have many products that do not have a fixed price, as the prices can change daily, so it's difficult to input both the items and their prices into the system in advance. How can I quickly set a custom price for each item when selling, without having to add each individual item one by one? Thanks

Would it be possible to give my employees (waiters) acces to give 10% discount but not the 20-100% discount?

Is it possible to customize the size of the text on the receipt? this would reduce the use of paper because it is written very large

Hello, I have a bar where my employees are in charge of charging the clients. Until now I control that they don't steal money by counting the current stock and the stock from yesterday so I see how much the earnings should have been depending on the difference of stock. I do this manually and I was wondering if this can be done somehow with loyverse. If not, it'd be a very cool feature. Regards.

hi, is it possible to sell an article by using the sku number?

Hi, is possible to public the "platfom" to users that can buy from an internet page? thanks a lot

Hello everyone, I have a pizzeria. I have already entered the prices. But now I would like to offer pick-up prices 2 euro cheaper per pizza, so that the customers come to pick it up themselves (less delivery effort) How can I do this? I found a discount, but I can't set it so that it's 2 euros cheaper per pizza. Thank you for your help.

Is there such a function in Loyverse? And how to do it

Our customers are our members - our club members. For being members - they get discount on their sales, or actually… non-members pay 10% MORE than members. instead of having everything in items 10% more. We just need to be able to make a discount that adds 10% to final cost. or like how a restaurant may add “Service Charge” of 10%. But we would need to call it non-member cost. how can we do it?? thank you.

on customer receipts , is there a way to show each discounts under each discount items instead of show all discount at the bottom of the receipts? please attached, $5 beads were given 10% off discount and $12 bead were given 25% off discount but the 10% discount should be under $5 beads and 25% discount should be under $12 beads. currently when customers look at the receipt , they got confused which items got 10% and 25% discount.

My test order is ok but when i am going to sale then my order is not coming to kitchen display.

Sorry if this has been asked, but i couldn't find a response in the forums. I have my account created for my country of usage and have all my items with 3 decimal places. (which is perfect) The issue is when i am doing a variable price item on the POS itself, it shows the price box, 1,2,3,4,5,6,7,8,9,0,00 <- this last one should match the account setting of 000 in my case. Is there a way you can update it, or update the code to look at the account decimal count?

For instance, if due to some hardware faults I was not able to add sales, how can I add those afterwards?