Sales

Hi... Today 06/apr/22 I got the currency of another state appeared in the reports, in the bills and the cash register shift, how can this be fixed? Please help me... Thx.

HOW CAN I CHANGE THE DATE OF ANY INVOICE ??

Hello, My staff couldn't figure out how to modify only one element of the ticket if there was a mistake in the order or the client changed his mind on what he wants. Or do they have to void the entire ticket and create a new one? Thank you so much,

Hi. Would anyone know if I can retrieve a ticket that has been voided please? I have an employee who I know voided a ticket but is denying it as the table walked off without paying. I have the receipt from the people who took the table later then paid but no evidence the food/drink from the people who walked was removed. Thank you.

Why can't I make a sale without internet?

Good day; I would like to know how I can remove the history of sales per month without deleting my entire account. I have sold the business and want to clear the history so the new owner can start fresh without any sales history.

Hello in sales summary we can see net sales and gross profit and under this there are also figures mentioned in green colour ? What are these amounts In green colour? Are these amounts are the exact net sale/ gross profit? Or top black highlighted amounts are gross profit and sales ??? share a pic for reference please help me understand this thing i am a new user thanks

Hello, can the price of a product be modified when making the ticket? Hola, ¿ se puede modificar el precio de un producto al realizar el ticket ? modificar precio Regrads / Saludos

Hi When a member of staff closes a bill as paid by card or cash in error is there anyway to change it without issuing a refund and rekeying the bill again?

How does Loyverse manage Returns on Products where Customer has lost Receipt (ie UnValidated) ?

Hi, I am selling my business after 25 years, we have been using Loyverse for about 5 years, the new owner has setup a Loyverse account and I thought I could export the complete setup of items, categories & prices without all the historic sales data. When I exported the items there were no prices or taxes with the products, so when the new owner imported the information he only got items. Am I missing something or is it done a different way Thanks for any help with this.

Is there any way to record cash out in the POS? Means if cash is used to pay for something.

Hello, Is there a way to apply a discount to the gross total of a bill? for example, I have a 13% tax where I live. so a $10 sale comes out to $11.3 after tax. I want to apply a $5 discount to that amount so the total should be $6.30 instead; when I apply a $5 discount it removes it from the subtotal. So the Gross now comes out to $5.65 any way to fix this?

I cannot access any back office options - it’s frozen on my screen. Please help!

Is there a solution to pay out in cash?? We have lotto/euro milions in our shop. When someone wins, how do I make the payout? can I make a payment method 'payout' or is there another solution?

Hi all Is it possible the check the daily sales without going to back office ? Example cashier can cross check today's sales but bot going to backoffice coz I don't wan them allow to see monthly sales

We are a fishing lodge and customers leave us deposits for their upcoming trip. Sometimes our groups cancel and we need to refund their payment. However, sometimes we have to refund a different amount than the original transaction (due to our cancellation fees). Is there a way to issue a refund on the original receipt but with a different amount than the original transaction?

Working with a Sustainable Brand looking to change their POS, but need the option to Buy Goods from the Customer, enter them into system and then look to Resell.. What options do I have in Loyverse ?

hello, I want to know the number and type of products sold according to the method of payment. Do you know if this is possible? thank you

Hello there Will it be possible to activate 2 decimal digits to my loyverse articles? I already wrote to help@loyverse.com and I have not received a solution, no answers ..

how can i make the cash receive no decimal point? how can i make another cash amount selection?

Hi to the comunity. Every time I make a card sale, the cash draw doesn't open and I have to open it manualy. Is there a way of setting card sales to open the draw, after selecting card as the mode of perchase? Just as it does with cash sales? Any help would be much apreciated.

Hello i don't know if I'm searching well but I didn't find anything about days off. I try to explain clearly: my shop is closed on Sundays and I would like to setup Loyverse apps like a six days week so statistics and graphics could be more accurate. does anyone knows if this option is available ? thabl you in advance for any help

Hi everyone, Using the Loyverse as a till in our small shop and its brilliant. One question though. I have a customer who wants to come in tomorrow to pick something up. Is there a way of creating the order and saving it so it can be recalled when he arrives? Ive created the order and assigned it to the customers name but cant see a way of saving it? Was hoping when he came in I could simply recall the order and process it. Or is it a case of having to close it down and do it all again when he arrives? Hope this makes sense.

Hi How do you make adjustment to the cost of goods after sales?

Hi is there a way to close a shift through back office? Cant do it through app (see previous post) Thanks

What is the best way to set up consignment for resellers on loyverse?

I'm a clothing wholeseller and typically my clients order the same model in multiple colors/sizes. Is there a way to choose the quantity of each variant with a single bar code scan? Right now I am selecting the quantity by color each time and need to scan the bar code multiple times

Will the system accept orders, and sync up when back at business with internet. We sell shirts at outdoor events with no internet.

is there an option to change price by the manager in the POS side without the need to edit in the back office. Like just for the current transaction if we want to edit the price of a certain item? Also, i tried to leave blank the value for a discount. And it is not showing in the POS side. Is there a way for an open amount for the discount? Thanks.

Is there a training mode so that sales are not saved

Hi all, I own a food truck and in Switzerland we have the following VAT requirements: - eat on site: 7.7% - takeaway: 2.5% - alcohol: 7.7% IN ALL CASES I have no issue setting up the on-site and takeaway but I tried all options and have not been able to add the alcohol tax which applies in all cases. Any idea? Thanks a lot

Hi, is it possible to change the date of your sale

Hi there, I want to use Loyverse POS for my soon to be opened Baby Second Hand Boutique. Anyways, I need to "hide" the tax sum on my receipts since I use Differential taxation (German tax law, I only pay taxes for the difference between the purchase price and the sales price). I tried to change the receipts settings, but it won't work. "Differential taxation according to §25a" must be on the bill, what I have noted in the footnote as free text, but on the final receipts, it shows the total amount/sum of the purchase, and then shows 0% taxes / 0,00€ from the total. I DO NOT want this statement of taxes on the receipt at all (Or rather, I am not allowed to have it…

HI i have a contract with a third party company that provide me an online shop and delivers my order but it take 18 % for that so how can i give them a sales report from layverse system under their names because they pay me monthly for the orders so everyday i have to separate their orders as an credit orders and got paid by the end of month HungerStation Marsool Jahez

Hi, we have loads of different items and quite a lot of categories which makes it hard to access the quickly. Is there a possibility to change list of "all items" to eg. All Categories. I know about 6 sets of items, but they can hold up to 20 items, so we need quicker access to items within categories. Do you have any idea? Thanks

In my back office I have 3 shops for demo and R&D purposes, how do I select which I want to use/test one or another Shops from my back office, I managed to do this about 2 years ago but have come back to find I have either forgotten or the system has changed

Good day all, At present i am looking to open a small food outlet that will house 2 different food stalls.. I was wondering if i can just have tablet and printer to handle all the 2 stalls stales... would i be able to log in and out of each store to do sales. Eventually we will get an additional tablet and printer

How to add sale manualy?

Hi everyone. I just want to know what is the maximum number of store we can create in one loyverse account? Thanks.

HI GUYS IM LOOKING FOR SOMEONE TO SET UP A COMPLETE SYSTEM FOR MY BAR WE SELL DRINKS COCKTAILES BEER AND SNACKS SO I CAN HAVE ALL OUR DRINKS ON A IPAD FOR TABLE STAFF TO TAKE ORDERS USEING THIS FANTASTIC LOYVERSE SYSTEM CASH WAITING IM UK BASED