Receipts

At my restaurant, there are times when a bill of $100 is paid through $20 of credit card, $50 of cash, and $30 by another payment method. Currently, this information (breakdown) appears on the receipt, but I cannot extract the data in a CSV format. Is there any way I can do this?

How to install Loyverse in pc or Laptop

Any way on the feature of displaying the total number of items that was purchased? When total items exceed 100, app show [+99]

Hi! I’m having an issue with sending receipts by email from Loyverse. After completing a sale, I enter the customer’s email address to send the receipt, but the email never arrives. I also did a test sale using my own email address, and I didn’t receive the receipt either. I checked my inbox, spam, and junk folders, but there’s nothing there. Has anyone else experienced this issue? Is there any setting I need to enable or check to make sure Loyverse sends email receipts correctly? Thank you!

Does anyone know a way of printing out duplicate copies of the kitchen receipts without having to go to the reprint option? like having it set to automatically print 2 copies of every order? but only in the kitchen printer?? Any help would be welcome

Every time a sale is completed, my printer prints a receipt. I have the “Automatically print receipt” option turned OFF, but it still prints the receipts. The only way to stop it from printing is to turn off the “Print Receipts and Bills”. How can I stop it from printing automatically? thanks you!

I cannot get print bills to work when saving to a predefined ticket. I have just set-up a new system and am very familiar with the Loyverse App. I have an Xprinter XP-q80B which works perfectly printing receipts and opening the cash drawer. I am using predefined tickets, and have set the printer to "Print receipts and bills" and "Automatically print receipt". I have also tried turning on and off "Print orders". Nothing helps. I'm running the latest version of the App, have tried uninstalling/reinstalling it. I've logged out/logged in again. I've uninstalled the printer and reinstalled it. It is not on the selectable list of printers, so it is set as "other". In …

Seria muito útil adicionar a opção de exibir uma senha numérica no canto superior de cada pedido realizado. Isso ajudaria na organização e identificação rápida dos pedidos, principalmente em ambientes com grande volume de solicitações. Exemplo: Pedido com “Senha: 001”, “Senha: 002”, etc. Alguém mais acha interessante essa funcionalidade? .... It would be very helpful to have an option to display a numeric ticket number in the top corner of each order. This would make it easier to organize and quickly identify orders, especially in high-volume environments. Example: Orders labeled as “Ticket: 001”, “Ticket: 002”, etc. Does anyone else think th…

Hello, Hope this message finds you in good health. I want to show Sub-Total of each order before applying the discounts and taxes. Only total "after" is showed. Could you help and guide me through it please ? Mina :))

I am trying to find a QR ordering system that allows a customer to place a order which then goes to loyverse and prints on my kitchen displays and printers

Hi, I run a pizza Take away and would like to print both: - Receipts for the customers - Order for the baker. Can/does Loyverse have the order number on both files printed? The idea is that the customer gets their receipt and sees the order number. The baker bakes the pizza and has the same order number. Once finished the order number will be displayed on a digital Display, so the customer can see that his pizza is ready. What are the simplest, let's say cheap but functioning printers loyverse functions with? thanks!

Can we have application of discount-by-amount to be applied for individual item just like how it is for discount-by-percentage?

Hi, everyone Is there anyway to change the price directly and more convenient ? Thank you

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Hi, May i know how can i enable to print the receipt number on the paper receipt? something like this picture printed at the header. thanks Thanks

Did a split payment, Eftpos recorded it. Theres no receipt sent, and no record of the 2 transactions.? Bec

No encuentro cómo aplicar un descuento o añadir alguna condición, en el momento de vender.

as you can see i want my reciept to have some what similar format which allows clear understanding of price and quantity so how can i do that?

I understand that shifts can't be cancelled but each receipt can be cancelled, however I noticed that when I pay in or pay out and I close shift, even if I cancel all the receipts the amount is still reflecting. I was just wondering if I'll still pay in or out when re-entering the sales again. Won't this affect the total sales amount?

Hi, is there an option to make a balance or credit on costomers account, that should be able to pay later, or just to pay a deposit at time of sale and pay the rest later. Also if thay could pay in advance to have credit? I saw that people had issues with this on LOYVERSE in the past, is it updated already? It's very important for our business.

Hi How do i increase size of kitchen docket and how do I reset the docket numbers after i do cash up as i could be doing 2 x private events on the day and want to start back from number 1

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Is it possible to see the items grouped together on the receipt? Sometimes you have 3 persons come to make an order under one payment transaction (1 receipt) Person #1 orders : 1 burger, and 1 coke Person # 2 orders: 1 coke and 1 hotdog Person #3 orders: 1 coke and 1 burger Each other that is made, will show up on the rec Receipt will look like this: 1x burger 1x coke 1x coke 1x hotdog 1x coke 1x burger Is it possible for the receipt to looks like this 3x coke 2x burger 1x hotdog Thanks in advance

Is it possible that the Receipt can look like this, even if it's an option in the settings, so each individual can use it if they feel fit? The option to display the sub-total of the items, and then the discount applied there after, eg. item 1 $1.25 item 2 $1.75 Sub-T $3.00 Disc -$1.00 Total $3.00 Thanks

Most POS systems print out receipts that shows the count of purchased items. This is very useful for the cashier to confirm that she didn't miss anything in the shopping cart. It seems to be a relative easy addition to the receipt. I humbly ask the Loyverse development team to add the item count to the receipt.

Hello, my receipt customization menu is missing. I cannot see Receipt Template or Receipt Header options. Please enable “Advanced Receipt Settings / Receipt Template” for my account. Store names: 1) Shad Bilash 2) Moja Lage I need the following options enabled: - Show total - Remove employee name - Remove POS name - Receipt header editing - Logo size control Thank you.

Good morning, Is there a way to print customer details such as name and ID number on the ticket we can send to customer so that it can be used as an invoice? thanks

I'd like to know everything related with the printed receipts with Loyvers POS. What is the best way to set up my receipts.

The cash option is not coming up when creating a new order and when I go the the payment options "Cash" is greyed out and it won't let me select it. Any clues how I get it to show as an option in this case please? TIA 🙂

Hello everyone. is it to change the date of a receipt? if i want to change to yesterday? thank you

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can someone help me how to align the wordings in the receipt? here is the example of mine. i want it to be the one line, not cut. like the crispy chicken, and the (75.00) also the total is not align

The receipt_number was started by 1-0001. What happens if the receipt reaches 1-9999? Do I need to stop using this POS and create a new one?

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When I export recepts the date is in the mm/dd/yyyy (time) format. When I open in Excel, even if my locale is set to UK the Date wont change. I use Google sheets to reformat but it only works on some . not all of the dates. Similar problem with receipt numbers that format as DAte. Tried the import Function in Excel nut this doesn't seem to be able to fixthe issue either. Anyone got a simple fix or could Loyverse have a .xls format as well as .csv

Greetings. Using Loyverse in a true restaurant environment is tough. We have to create modifiers for seat numbers and for courses. That makes the receipts very long and full of items that the customer really does not need to see. Any thoughts on how we can use the API to print a receipt without those items? thanks

Hello, We are running a hotel and use Loyverse POS in our restaurant. Instead of customer names, we enter the room numbers in the customer name field, so we can track which rooms have already come for breakfast or dinner. However, we would like the room number (customer name) to also be printed on the kitchen order tickets for our kitchen staff. At the moment, we only see the items on the kitchen printer tickets, and the tabelnumber but not the customer/room number. Could anyone explain how to configure Loyverse POS so that the customer name (or room number) is also printed on the kitchen printer order tickets? Thanks in advance!

Hello, could you please let me know if Loyverse has a feature to notify when a transaction is completed? My staff are making sales through the Loyverse POS, but I haven’t received any notifications. Thank you!

Hello, can I move the receipt date to the top part after the header on the receipt so it is more visible ? I have problem on often accidentally cut the date off when it's on the bottom part of the receipt. It's important for warranty purpose

como puedo aplicar un descuento al total de la factura y NO por producto GRACIAS !!! (How can I apply a discount to the total invoice and NOT per product? THANK YOU!!!)

I would like the receipt, sales screen and order descriptions to be different. The receipt description to be in full, while the sales screen and kitchen order to be in short form. Example: Item: Combo Set Roast Chicken Rice Receipt: C1 Combo Set Roast Chicken Rice Sales Screen / kitchen order: C1 Roast

How do I search for a item that was refunded on a total receipt? On my Zettle account, I can see where the refund has been issued, along with the time, but I was wondering if there is a way to separate partial refunds and full refunds in the UI? I.e. on a date that there were four refunds made for one product, I’m only showing one full refund on the user interface. If I didn’t have the exact time of the purchase, how would one search for a partial refund under receipt? The reason I’m asking is because the POS system popped up an error stating that it could not perform the refund temporarily. However, it actually did perform the refund!

I would like to have as a currency a 'currency' that is not associated with any country. That the currency is called Ref, how is this done?

Hi all, Hope you can help me on this. We have been testing layoverse to do our payment receipts for a few weeks now. Its been great so far. A lot of our clients make partial payments against their bills and pay the final/pending amount on the final day of treatment, and I'm having difficulty setting this up effectively. Any pointers on how I can set about doing this? E.g. can I add a payment option called PENDING AMOUNT and use the split payment option? Or am I missing an easier way? Thanks for the advice

Please help. We are new users. We are testing our pos (no printed receipts nor customer display) just an android pos for order taking (cash only) and a iOS KDS. Orders come thru to kds with the pos number then sequential numbers. That’s fine. The issue is, the person taking the order can’t see the sequence receipt numbers as displayed on the kds. We are about to give up. What would be ideal is on the charge screen you take the money see the number and then hit charge. if we can’t figure this out we may have to hunt for a different solution.

Receipt should show total amount before discount line and after discount show Net total amount.

Hello i am just trying out Loyverse and was playing around with it to get use to it. Now that I am a little more confident in its use, I want to clear all data entered during trying it out. I was able to delete all the items but I need help in deleting the receipts generated to take everything back to zero. How do I complete this task?

Hello, i would like to get help in optimizing the printing of receipt using Xprinter XP-58iih on Android phone. The printed output to receipt has spaces in between lines causing undesirable POS paper consumption due to long receipt printed.

la aplicacion da para operarla de un computador, ya que todo lo hago desde la app del celular o hay app para pc o se puede trabajar en linea