Receipts

Hi is it possible to cahage the date format on reciepts ie: 24/10/2024

Hello. Is it possible to print an Open Ticket without clicking "Save", directly by typing "Charge"? We are a food truck, we work with Buzzer and we charge instantly, so we have to save the product with open tickets for the kitchen, and at the same time, look for the open ticket to collect. It's a waste of time. The customer orders and pays at the time of ordering. Thanks

Why doesn't the search range in search produce a comprehensive search?

Been working for two week on cash only and have some sales and stock items but would like to begin fro scratch with a fresh start, keeping all the inventory but starting sales at zero

Is there option to minimize the space in receipts.

If I have 2 nation in store e.g. Thai and Burmese. 2 POS in store. The first one, show menu button in Thai Language, the second I want to show in Burmese. Or quick switch botton to fast change language of menu botton. In back office I input item description 1 = thai and description in Burmese

Hi there, I am very new to POS system, Can someone help me to fix printing issues (Please see attached image) using Loyverse application. I am using Imin D2-402 and Epson U220 dot matrix. Thanks in advance guys! Cheers!

Upon issuing a refund, is the item going back to the stock? Or how can I do that, that after issuing a refund, the stock will go back on the inventory?

if use the scan barcodes with embedded weight, the system will displays two decimal points, can i round up the decimal points to the nearest whole number? I only know that when dealing with cash, rounding up to the nerest whole number is allowed. thank you for help:)

Hi! I'm missing one important thing using loyverse pos when taking order at table. Would be great to move orders in ticket while taking order at table up or down before sending ticket to kitchen. So kitchen sees sequence of items that needs to go at different times like a starters, mains or desserts. I know I can note that in item comment, but when it's a big order for large group, it's a big mess for kitchen and makes mistakes in order sequence. Option is to separate items in order list to few sections like in header I could manually move items to starter section, same with mains in middle and deserts in foot. Overall would be great to ch…

Helo Is it possible to create a negative position in sales, for example for returning reusable cups?

After update to version 2.34, the receipt became a bit longer from it was in version 2.33. It seems that the font is became narrower, and the line spacing is taller. Is it possible to use the old font, or maybe a option so we can choose our own font? And another suggestion, can Loyverse remove the amount line if the amount is only 1 to save more space?

Hi, Our shopkeeper needs to make a partial refund. I am not with her, but as I have Loyverse on my phone, she would prefer me to do it directly instead of her doing it on the POS. I am able to access the receipt but I am getting a message saying that to perform a refund, I must open a shift. Why should I open a shift on my phone while there is a shift open on the POS? Is there another way for me to do it remotely? What would be the implication of opening a shift on my phone? Thanks in advance

Hi, how to adjust the leftside margin of the printung receipt? I ttied printing receipts but its not full print in the leftside part. Printer : GD41-BT (China Brand) Paper: 80mmx 70mm Note: I already tried changing the width in the advance setting still it did not work. I also tried adding 0A,0A before the original figures in the Cutter ESC, still it did not work 😞 Please help and Thank you in advance!

Can we set the receipt to print in 2 languages to show every menu in the local and English languages? If Loyverse can not, What is the best way to change the receipt language from the POS?

Hello everyone, ca you please tell me how to solve this problem? because I think it's really waste of paper for receipt.. I always print and found out the receipt always be like this. Thanks, regards from Grab N Go Drink Indonesia

Why does the phone number is not printed in the receipt along with store address, city, state and zipcode. Everything is shown as the address city state and zip code except the phone number is not printed on the receipt any solution?

This happens every time want to print a long receipt, but for short receipts you can still print a total receipt. Please help solve the problem.

How to make a refund in Loyverse POS?

Hi does anyone know how you can put a note or maybe a name on the ticket if its a straight payment transaction? i can only do it when its a save order open ticket. right now we are saving a ticket to put a name and then going to said ticket to have it paid, alot of extra steps for just putting in someones name. also we dont want to register everyone that purchases because we are in a tourist area

Can I reset the receipt number to 1? I read that 0001 doesn't exist, thus, Loyverse starts at 1-1001.../2-001.../3-001 and so on... Is this a normal numbering system on POS softwares or just for Loyverse. For legal treasury reasons in my country, the number of the receipts must be continuous from 1...2...3...4... and so on. Is this possible or will it be possible someday? I am loving Loyverse, and I would like to keep it. Thanks

Hello, Do I have to manually enter all the customer information for a purchase myself into Loyverse, or is there a way to integrate K Plus, the upper management uses it for online ordering, into it? I'm quite unfamiliar with this POS technology, and basically doing everything blind.

How can i Hide Reciepts from LOY POS which is being used by my counter employee? she can tally sales by adding up the reciepts so if there is a short and over she can edit it and can take money because she can see reciepts totals and adding it up at the end of every shift, she can pocket the over.

Hi, Im from Greece. can i connect loyverse to the cash register? if the receipt can come out automatically from the cash register? Tnx!

Hello, I have a problem when i want to print a big bill ( with many items ). It's never print until the end and stop in middle of the bill. So the customer cannot see all the bill on ticket. I need to show on my phone. It's a problem in my bar when have many customers. Is there a setting for maximum line? Thanks

My receipt prints extra paper than it should. Already change the width and so on but to no avail! Please help

how to reduce the font size of receipts and save space , i use Sunmi V2 which is 58MM Printer

Hi, Is there a way to show the category on a receipt or bill? Thx

If I am going to create a telephone service center for my restaurant, and this center is far from the restaurant, and I want to send the orders that come to me to the restaurant, how do I do that via Loyverse?

I put order in, receipts has went in and I can see them from my mobile devices (3 of them) But I do not see the receipts on the computer (web) It never happened to us before, do not know why. What I tried: - Sync devices - Log out and log in for all devices - email receipt to see if that makes it show up (but did't work) Please help.

My IPad and Loyverse app are set to the same date and time. When I click receipts my sales don't show up because under receipts and reports my sales are showing up as 12 hours later. Anyone know how to fix this? Notice on physical receipt it shows receipt 7-1041 but under receipts tab it only goes up to 7-1040 I have attached screenshots Where is receipt 7-1041?

Is there any way to print the order as a print or pdf to send via whatsapp?

Dear Loyverse support team. Is it possible to add the Gross sales amount to receipts with discounts?

Is it possible to add a button that will automatically add a percentage of the total amount of the ticket before the tax is calculated.

Hi, I need a copy of the receipt without pricing, and was thinking to use "reprint kitchen order" for this - so my question is, a) when will this option be available for Android, and b) we need this non time limited (I understood that on iOs this is limited to two hours after closing the ticket)

Hi, can someone tell me how to remove the text: POS: POS 1 and the Costumer count From the receipts please.

Is there a hotkey on the keyboard that strikes the CHARGE button?

I would like to use Loyverse to enter past sales, like years past. Is this possible?

I do not know what happened but receipts being printed has $ sign on it. I am transacting on a different currency. Previously there were no currency symbols on the receipts. Thanks

pos is using ZWL$ and back office is saying USD i need both to be USD

How can I include the total amount in the print out? It shows in the tab but not in the print out.

Hello. I just want to ask how to adjust receipt headers because their is too much space on the top

Hi Loyverse Fam, I am unable to find the 'print bill' option in my tickets. Can you people help?

generally we close all our stocks by 6pm and what ever sale is made we carry forward to next day and im trying to change the date for tomorrow but it is not possible, is there any way to that