Receipts

Hi, With the Covid issue, we are setting up multiple pickup locations to bring our food closer to people. We take orders and set pickup locations. At first I thought setting multiple POS is the answer, however, i need to assign one device per POS -- which I am limited to just one device. I wanted to be able to report invoices by location -- the challenge is where to place that location so it's reportable and easy to report when I'm in that location to reference what the customer ordered. Ex. Location A - 20 customer receipts Location B - 10 customer receipts Location C - 15 customer receipts …

Hi, Is there a way to show customer name on the mobile receipt view? Thanks! Niegel

The email functionality doesn't seem consistent, so far only one email has gone through from several dummy receipts that I created.

When printing a receipt, the date & time stamp is sometimes not printed. Sometimes it does. It happens randomly and we had to reprint a receipt multiple times to have the date & time appear. How can I fix this?

Добрый вечер. В программе как осуществляется возврат товара. И второе как прикреплять технологические карты на блюдо?

Hi, I only see the option to remove a tpv device and enter another one in case of TPV replacement. But in that case, another numbering starts. Is there the possibility to replace the devices without restarting the ticket numering. Thanks in advance

iv canceld a receipt by mistake frome yesterday's sales how can i reverse it?

Although I’m using the correct time zone, receipts show the wrong time, about 4 hours ahead

I've been trying to find out how to change the line spacing, font size, how the items are written on the receipt so that the thermal roll isn't wasted.

I am unable to edit my tickets where I would like to add comments

I set bill logo and show customer info and save. But can't print those on bill. I use Xprinter XP-C230H.

Sometimes their is a situation when you offer a nasty product to you custumer like a burned pizza so, i will offer him to pay for example half the price, now if i Void it, it will not count in the inventory. So i love to know if their is a solution

Is it possible to see the total by category in the sales receipt?

I have changed the header to display my VAT No, in the back office. However, it continues to show my original setting on my receipts, no matter how many times I save the new setting. Any help would be much appreciated! Many thanks.

why cant i print receipts

hi, i have 2 question 1. why the receipts can't auto sync after payment? can it set automatic sync after do payment? at this moment i must press new sales button, than the receipts can be sync 2 . is any way to change my order number ?? tq

We’re looking to deploy Loyverse in 2 retail locations. We need the ability to search all receipts from either location on each POS: sync receipts across locations. Is this possible?

Is there a way to print gift receipts so that I can issue a receipt to the customer which is being gifted that show the item and the reference to the receipt but not have a value displayed on it. Thanks

Hi all, How can i create a negative sales? Customer buys for 50,00 -/- a return from an otter article 60,00 = total price -/- 10,00 this means i have to give 10,00 cashback to my customer. Now it is 50,00 -/- 60,00 = 0,00 Sow at the end of a shift there will be a differente in the cashmoney. We want to use it for a small retail shop sow we don’t use inventory management. thanks in advance.

Hello, the bills I am printing (with my BT printer) are only showing that a whole dollar is due. When I choose my items, the total comes out to $8.25. However, on my printed bills, it only says "total 8". Can somebody please help with suggestions or a solution?

Can I change the date on the receipt?

Hello, If I activate the option “Show customer info” in the Receipt settings in my Back-office, will my customer’s information (customer name and number) appear also in the Kitchen order?

Comments which added to the receipt not appear in the receipt report, it's blank. Could you make it appears. Thank you in advance

How can I resend a receipt to the customers in the Loyverse POS?

I have edited and saved it in General settings, but it doesn't seem to reflect the change in the POS.

I have several transactions that are in the wrong category. how do I delete them?

When I email the receipt to my customer at cashout, is it possible to automatically send a copy to a predefined email address?  

I noticed email receipts are sent from receipts@loyverse.com. If one of the customers decides to reply to an email receipt, will his reply be lost? Is there any chance of having receipts sent from our company address?

Can we have some way to preview both printed receipts and digital receipts so that we can know what they will look like to our clients before they are sent? This would be useful before going live with a system, as at the moment, as far as I can tell, you need to complete an actual transaction.

What happens to receipts on the POS device after they sent to the back office? Will they be deleted automatically?