Receipts

So I accidentally canceled a sales for March but now I can reinsert that sale for the right day. The system tags the date/time I am entering the sale. How do I change that?

I purchased a symcode portable POS device to use for my business. The name of my business is Abbys Catering. The portable POS is working fine however, when i go to print a loyverse receipt from the device it is only printing codes and question marks. I have printed other things from the device and it works fine. Please let me know if you are able to assist me. I have attached a photo of the device i purchased as well as what the receipt looks like. I have all the settings on english. When i printed a test page it came out with some information in regards to a reciept. When i printed it again it went back to the same codes and question marks. …

Hello everyone, i came across this Guest Copy Receipt in a restaurant and it had no amount. I would like to do this in my restaurant as well. Is printing a customer copy receipt with no amount possible through LOYVERSE POS? Any help would be greatly appreciated. Thank you!

Good day, We've been using loyverse from months now and it's working great. However an issue arose a couple days where the receipt numbers are not reverting to the number 1 after the closing of shifts. It went all the way up to 1000 during the course of Monday through Wednesday before reverting back to number 1. Is there any way to stop this from happening?

I wonder wheather it is possible to stop changing the order or summing up the same items when I print the ticket out? Ex, I have a dish and add some extras to it. I would need the extra item to stay in that position where i place it, so the kitchen can understand easily. But if there are more units of the same extra item, they come together and pop on different place in the ticket. Then is creates misunderstanding. Does anyone have the same experience?

We work in a pub Serling food and drink. On the receipt is it possible to have a breakdown of sales by category? I have set up a total drink value but need that listed separately on the receipt or ticket from the total of the good sales. For example: Total Food Cost = £19.00 Total Bar Cost = £10.50 TOTAL = £29.50

please help

how to refund item with discount ? I can refund item without discount but if the item is has discount I am not able to REFUND

Can Add the Shop Phone number on the receipt? This question is ask by my customer, cause they ask why don't have Phone Number on the receipt.

Hi Loyverse. Recently I have changed a new phone and I cannot login to Loyverse due to the pos device being occupied, so I thought I need to delete the pos device to be able to login on my new phone, but it seems that I have misunderstood that I don't need to delete the pos device but just to deactivate it. So now that I have added a new pos device, but the receipt number starts from 2-0001 instead of 1-0XXX, and I cannot find anywhere in the setting to make the new pos device to continue from the old pos device receipt number, is there any way to do it? Thank you. Really appreciates Loyverse help.

We pay our customers car parking. How do I do that as it is essentially a refund with no sale. Thank you for any help.

Hello everyone, i have this problem on my printed receipts as you can see on following images any idea about how i can fix this? my printer is Sunmi NT212 cloud Printer 58mm Thank you!

We find it difficult to troubleshoot issues when the list of receipts are based on receipt totals. Might be better to change it to something more understandable like the receipt name.

In create New Customer, only appear Name, email, phone and Note. It's important the field ADDRESS, for delivery services.

When my printer prints a customer receipt it has the price for individual items but does not print the total amount????

Hi anyone can help with this error?

I hope there’s a function like this for loyverse. Any help is greatly appreciated. Thank you

Good Afternoon. How do we create and use a house/comp check for breakage, comps and employee meal, etc. We want it to be reflected in a 'Retail' total, but not copntribute to revenue on reports and reflect in inventory as an item 'sold' Thanks for your help.

Hi Tech Support, We have one F&B customer encounter this problem - Receipt does not print out User Selections from Product Modifiers. The User Selections are displayed on POS Order List screen (see picture below) and print out in Kitchen Order but does not print out in receipt (see picture below). Our customer is using Save Ticket for Table Ordering. POS Order List Screen (Display User Selections Highlight In Blue) Receipt Does Not Print Out User Selections From Product Modifiers Kindly advise us. Thank you. Lawrence Koh SIMPLUS SOLUTION, Singapore

i got problem with this. previously,.before tender amount, rounding cash are appeared to make easy after customer give money. but lately after updated, it was dissapeared. will somebody look at this problem or i need to do something

Hi, is there a way to see from the reports all of the notes added to the receipts? Thank you.

We hav a retail shop and like we do billing of 4 or 5 different articles having different discount rate on each item. Pl advice how we could do this. Since in this app there is only a provision of discounting on the gross total value. Similarly in the taxes section also, for the item above 1200/- there is different tax slab and the item below 1200/- in different slab. Pls look into and resolve the issue asap. Thanks and regards

We do not always need a receipt so would wish to print one only when asked

how to change the price ( make the items to open price) so i can change the price differently every transaction

How to add Gratuity automatically to all the receipts before the customer is ready to pay and sign on the CC machine reader

I have toggled on the button for customer info but it doesn't appear in the receipt.

We normally just screenshot receipt and whatsapp it to the customer. We don't email (clients are more and more reluctant to provide email addresses) Is there any way to add our logo in to the web based receipt?

I started using Loyverse not long time ago and it suits me, but one thing I'm looking for is to send a receipt in PDF as I did before. Is there a way to organize this?

Dear Loyverse Team, When applied discount at sales, and if we would to refund, The delete option on discount doesn’t appear. Can we refund the item without discount being applied? I.e when refund it refund the total amount, without discount being applied.

HI, my customer has paid deposit by card and the balance payment using cash, so when i want to refund back the deposit why is the amount was not same?

Hi I want print Item description such as length, breath, thickness details on the receipt, Can I add them to notes and print them in receipts?

Can i send receipt to customer's whatsapp ? Instead of email. thanks

I use ro have the date and number on the Receipts (on the bottom). but it doesn't show any more as you can see on the images below , how cani get them back? Thanks

How to put a serial number of my product on receipt and my pos record so that I can track my product warranty.

it goes like this

How to apply rounding for example amount due was $12.21 and i generously want to round it to $12.20 or perhaps become $12.00 only. I hope there will be flexible amount of deduction can be entered before clicking CHARGE button. Thank you

I would like if you could change the number of orders for an item (like changing 2 x coke to 3 x coke) but I have seen other posts showing this isn't possible. But is it possible to arrange the items in order of category or alphabetically. The receipts look very messy as they are, it would be nice to clean them up a bit.

Hi. Loyverse team I just wondering about the order number my pos1 normally will generator order number like #0420-01-22 but my pos2 generator order number like #02-022 So how can i set up pos2 to generator order number like pos1 that got like #monthDAY-POS number-order number not like #POS number-order number thank you.

Is there a way to automatically generate discounts compared to the quantities of products that the customer buy? thank you for your help

Hi, Somehow some receipt got listed with the wrong date (months ago instead of this month). Seems that the mobile got so energy drained that it had lost its date/time. When it was charged and restarted... Seems some items where punched/checkout.... before it connected with wifi and than eventual receipts where with correct date/time. Is there any way of fixing the date of the impacted receipts? Thanks Josmar

I used excell prior to loyverse and have already had list of sales in excel format, is it possible to import sales in csv file to loyverse sales? Thank you