SavorCitytt Posted July 14, 2022 Share Posted July 14, 2022 Good day, We've been using loyverse from months now and it's working great. However an issue arose a couple days where the receipt numbers are not reverting to the number 1 after the closing of shifts. It went all the way up to 1000 during the course of Monday through Wednesday before reverting back to number 1. Is there any way to stop this from happening? Link to comment Share on other sites More sharing options...
Georg Posted July 15, 2022 Share Posted July 15, 2022 Hello Do you mean the orders numbers? We have a new logic for the order numbers: When the order number reaches 999, it starts again from 001. (Also, you can reset the order numbering manually to 001 by Sign Out of the POS device). #50-001 The meaning of the numbers in the order: 50- is the POS number; 001- is the order number; (This order number is displayed only on paid printed receipt (if the open ticket was not saved), on the KDS, on the printed kitchen order and on the CDS. So, to see this number, the customer should pay for his order immediately because he will see the order number only on the paid receipt). Link to comment Share on other sites More sharing options...
LATT Posted November 20, 2022 Share Posted November 20, 2022 I don't understand why loyverse team chaged that logic. It is not helpful to store. Is there any plan to back to past like when store close and shift end, making The receipt reset. Link to comment Share on other sites More sharing options...
LATT Posted November 20, 2022 Share Posted November 20, 2022 or can you make it possible to choose option A and B. Option A : reset receipt number Oprtion B : continue number Link to comment Share on other sites More sharing options...
Georg Posted November 24, 2022 Share Posted November 24, 2022 Hello Do you mean the number of the kitchen orders, right? Not the receipts. The receipts starts from 1-1001, 2-1001... , 3-1001..., etc. Every POS device counts individually, and they all start from 1001 and then continue consiquently: 1002, 1003 etc The receipts numbering always worked this way. About the kitchen orders numbering: I will send your suggestion to our development team. Thank you very much for your feedback! Link to comment Share on other sites More sharing options...
LATT Posted November 24, 2022 Share Posted November 24, 2022 It was meaning like receipt number #50-001 #50-002 this. As you said after july? I guess If monday's receipt last number is #50-100 after close the shift and next day It starts with #50-101 not #50-001 and that is not what I want. So what I suggest make user can choose make receipt reset or just going on. Link to comment Share on other sites More sharing options...
Georg Posted November 24, 2022 Share Posted November 24, 2022 I see. Thank you very much for your feedback. (Please note it is not the receipt number but the kitchen order number) Link to comment Share on other sites More sharing options...
LATT Posted November 24, 2022 Share Posted November 24, 2022 Oh I see . order number. Please I do logout and login everyday. It is too annoying 1 Link to comment Share on other sites More sharing options...
Georg Posted November 26, 2022 Share Posted November 26, 2022 On 11/24/2022 at 5:02 PM, LATT said: Oh I see . order number. Please I do logout and login everyday. It is too annoying I sent it as an idea to our development team. Link to comment Share on other sites More sharing options...
BelluresCafe Posted 23 hours ago Share Posted 23 hours ago For the financial starting, How to start the receipt nos from starting 0001 Link to comment Share on other sites More sharing options...
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