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Unable to make a refund

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Thank you for trying,

Could you please try to sign out of the POS by carefully following the tutorial below?

How to Sign out from Loyverse POS

Then please update the Loyverse POS app to the latest version v. 2.57 and log in again.

Could you please tell us the version of iOS on your device?

We will be waiting for your feedback.

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  • 2 weeks later...
  • Solution


Thank you for letting us know,

I am afraid to say that since the minimum required iOS version for the latest version of Loyverse POS is iOS 11 or later. In this case we can only recommend changing to a newer device which uses at least iOS 11.

Please let us know if you have any additional questions.

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