trev1953 Posted January 7 Share Posted January 7 When my printer prints a customer receipt it has the price for individual items but does not print the total amount???? Link to comment Share on other sites More sharing options...
Georg Posted January 11 Share Posted January 11 On 1/7/2023 at 11:20 AM, trev1953 said: When my printer prints a customer receipt it has the price for individual items but does not print the total amount???? Could you send me a photo of the printed receipt, please? Link to comment Share on other sites More sharing options...
Elena Posted January 17 Share Posted January 17 On 1/11/2023 at 6:54 PM, Georg said: Could you send me a photo of the printed receipt, please? Mine is the same. Can u advice? Thanks in advance. Link to comment Share on other sites More sharing options...
Solution Georg Posted January 17 Solution Share Posted January 17 Hello It is because you are using NOT supported printer model. To fix such an issue, please enter printer settings in the POS App and choose the smallest PAPER WIDTH size there. SAVE settings and try to print a new receipt: 1 Link to comment Share on other sites More sharing options...
Elena Posted January 17 Share Posted January 17 thank you so much Georg! its fixed! 1 Link to comment Share on other sites More sharing options...
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