Pranberry Posted March 24, 2019 Share Posted March 24, 2019 Link to comment Share on other sites More sharing options...
Theodore Posted March 25, 2019 Share Posted March 25, 2019 Hi. Please contact to support team. Link to comment Share on other sites More sharing options...
Jel Posted August 30, 2019 Share Posted August 30, 2019 Same problem. is this issue resolved ? What did you do ? Link to comment Share on other sites More sharing options...
Mag Posted August 30, 2019 Share Posted August 30, 2019 Hi! What the model of printer do you use? When has the issue started? After last update or from the beginning of using printer? Additional details can be very helpful. Looking forward to hear from you Link to comment Share on other sites More sharing options...
pbhair Posted January 25, 2021 Share Posted January 25, 2021 Please When I try to print something my receipt comes out with this weird symbols(see attached). It doesn't always print like that (see attached a picture of how it normally has to be). Please can you help me out? Greetings PB Hair&Cosmetics Link to comment Share on other sites More sharing options...
Mia Posted January 25, 2021 Share Posted January 25, 2021 Hello, You can try to change the print mode that you have selected in the Printer’s settings. For this, you need to go to the POS app->Settings->Printers-> Click on the name of your printer ->Go to Advanced settings and change the Print mode. Save the changes and try to print a receipt again. If this doesn’t help, it means that unfortunately, the printer you are making use of is not compatible with Loyverse POS app. If this is the case, we strongly suggest you to use a printer from the list of supported printers. The printers in this list have been tested and we can guarantee that they will work properly with Loyverse POS app. 1 Link to comment Share on other sites More sharing options...
AlpBal Posted February 18, 2021 Share Posted February 18, 2021 Hi, Before i have used 2 unsupported Pos printers from Aliexpress. And They worked quite well. One of them didin't have Bluetooth other was without cashdrawer open option. So i have purchased a xprinter xp-58iih with both options available above . But it is randomly printing Long receipts from Chinese Symbols. Sometimes working many hours normal than printing symbols on next receipt..... CashDrawer also randomly working or not. Looks like Bluetooth going in sleep mode or something else i don't know but may be someone has same problem and solved? Thanks Link to comment Share on other sites More sharing options...
Asu Posted September 2, 2021 Share Posted September 2, 2021 Hello i recently bought NETUM NT-1809DD bluetooth thermal printer from aliexpress. It works but sometimes like 1 in 10 times it writes weird characters like in the picture below.I tried different settings and configuration it didnt worked in "other model" selection of loyverse printer settings.i tried Selecting model as epson tm-m30 it wrote but this time i think epson paper width is larger than 58mm so end of the letter and total price wasnt visable and no setting to adjust in loyverse on epson model.Are there any solution for this in the loyverse or we are only allowed to use loyverse recommended printers. Link to comment Share on other sites More sharing options...
John_Rocker Posted September 4, 2021 Share Posted September 4, 2021 Based on the problem you described, the cause may be in one of 2 cases. First, the printer has a small buffer, and therefore when graphics are being printed, the buffer does not have time to process it and starts to choke. The second possible reason is that the printer may not support the esk / pse command flash buffer, which flushes the printer buffer before receiving a new piece of information. Considering that your printer is bluetooth-enabled, which means that it has a slow exchange rate, I would recommend that you use text mode instead of graphic mode. Link to comment Share on other sites More sharing options...
Asu Posted September 6, 2021 Share Posted September 6, 2021 On 9/4/2021 at 11:24 AM, John_Rocker said: Based on the problem you described, the cause may be in one of 2 cases. First, the printer has a small buffer, and therefore when graphics are being printed, the buffer does not have time to process it and starts to choke. The second possible reason is that the printer may not support the esk / pse command flash buffer, which flushes the printer buffer before receiving a new piece of information. Considering that your printer is bluetooth-enabled, which means that it has a slow exchange rate, I would recommend that you use text mode instead of graphic mode. Thanks for your answer john. In the software they give to me there is a pos58 serial port settings and setting baud rate there which is shown on the screenshot.Default is 19200 Can i make it work with playing these settings? https://ibb.co/jf3wQVf Link to comment Share on other sites More sharing options...
Bala Posted October 1 Share Posted October 1 Hello here. I have got issues with my printer.. Sometimes I got a long receipt with unknown message.. Thanks for your help. Link to comment Share on other sites More sharing options...
Andy Posted October 5 Share Posted October 5 Hello. You may change to the Text mode from Graphic in the Advanced settings of your printer. Link to comment Share on other sites More sharing options...
Bala Posted October 5 Share Posted October 5 Hello Sir, Thanks a lot. I'm going to do this.. And I'll let you know if it works.. Link to comment Share on other sites More sharing options...
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