Hi,

 

I run a pizza Take away and would like to print both:

- Receipts for the customers

- Order for the baker.

Can/does Loyverse have the order number on both files printed?

The idea is that the customer gets their receipt and sees the order number. The baker bakes the pizza and has the same order number. Once finished the order number will be displayed on a digital Display, so the customer can see that his pizza is ready.

What are the simplest, let's say cheap but functioning printers loyverse functions with?

thanks!
 

Hello

Yes, the order number is displayed on paid printed receipt, on the Kitchen Display screen, on the printed kitchen order and on Customer Display Screen.

 

We use those numbers and works great, only gripe is that would be nice to centre the order number and enlarge it.

On 7/10/2022 at 10:33 AM, lorenzodesousa said:

We use those numbers and works great, only gripe is that would be nice to centre the order number and enlarge it.

Hello, dear user

The order number is located in the center at the top of the ticket:




Would you like to make the order number bigger?

 

On 7/11/2022 at 8:44 PM, Georg said:

Hello, dear user

The order number is located in the center at the top of the ticket:




Would you like to make the order number bigger?

 

How come my order number is located at the bottom right corner and is very small?

On 7/31/2022 at 6:23 PM, Kungfuroo said:

How come my order number is located at the bottom right corner and is very small?

It is not the order number, but the receipt number:



ORDER NUMBER meaning:

50- is the POS number;
001- is the order number;
When the order number reaches 999, it starts again from 001.
(Also, you can reset the order numbering manually to 001 by Sign Out of the POS device).

(This order number is displayed only on paid printed receipt (if the open ticket was not saved), on the KDS, on the printed kitchen order and on the CDS.



RECEIPT NUMBER meaning:

Receipt number meaning #50-1012
The first digit 50 - refers to the POS device.
1012-  receipt sequence number
Every POS device counts individually, and they all start from 1001 and then continue consiquently: 1002, 1003 etc

On 8/2/2022 at 4:56 AM, Georg said:

It is not the order number, but the receipt number:



ORDER NUMBER meaning:

50- is the POS number;
001- is the order number;
When the order number reaches 999, it starts again from 001.
(Also, you can reset the order numbering manually to 001 by Sign Out of the POS device).

(This order number is displayed only on paid printed receipt (if the open ticket was not saved), on the KDS, on the printed kitchen order and on the CDS.



RECEIPT NUMBER meaning:

Receipt number meaning #50-1012
The first digit 50 - refers to the POS device.
1012-  receipt sequence number
Every POS device counts individually, and they all start from 1001 and then continue consiquently: 1002, 1003 etc

There is no order number on my receipt, I really wish to have one, so I can call my customers by their order numbers when their food is ready. Can you please tell me how?

The order number is shown on the printed receipt only on paid printed receipt, if the open ticket was not saved(was not created).
If the open ticket was saved, the order number will not be displayed on the printed receipt.

Hi Everyone, 

How can I set up for my receipts to show receipt numbers or order numbers? Do I have to subscribe to Loyverse Intergrations for this feature? 

Currently the footer of my receipts only show the date and time on the left hand side. 

Please help! 

-

17 hours ago, Hayat said:

Hi Everyone, 

How can I set up for my receipts to show receipt numbers or order numbers? Do I have to subscribe to Loyverse Intergrations for this feature? 

Currently the footer of my receipts only show the date and time on the left hand side. 

Please help! 

Hello
It is the printer issue. Please, make a photo of the printed receipt and I will try to help you.

Is there a faster way to allocate or enter a customer number? 

 

When our customers place their order, we give them a flag with a number on it. 

The only way we know how to do this currently is to enter the items - then press on one of them and enter the flag number as a comment. This requires a number of clicks making it very slow and cumbersome. Also, the margin for error is high as it is relying on a human to enter it. Mistakes can easily be made when the busy times strike. Lastly, this process is a pain when training new staff members.

There must be a better way that I am yet to find.

Thanks in advance for ideas, comments, solutions.

 

 

On 5/10/2023 at 2:55 AM, Smoke said:

Is there a faster way to allocate or enter a customer number? 

 

When our customers place their order, we give them a flag with a number on it. 

The only way we know how to do this currently is to enter the items - then press on one of them and enter the flag number as a comment. This requires a number of clicks making it very slow and cumbersome. Also, the margin for error is high as it is relying on a human to enter it. Mistakes can easily be made when the busy times strike. Lastly, this process is a pain when training new staff members.

There must be a better way that I am yet to find.

Thanks in advance for ideas, comments, solutions.

Hello

You can use the PREDEFINED OPEN TICKETS feature to create the same orders numbers which you have on your flags:
https://help.loyverse.com/help/how-use-predefined-open-tickets

The predefined open ticket number will be displayed in the open ticket, on the kitchen ticket/kitchen display and on the printed receipt.
 

ah cool, thank you Georg, I am so grateful for your advice and taking the time to help me. I am straight on to trying this now 🙂

 

Is ther a way to do this with out saving the ticket? We need to charge at time of ordering.

 

On 8/2/2022 at 2:56 AM, Georg said:

It is not the order number, but the receipt number:



ORDER NUMBER meaning:

50- is the POS number;
001- is the order number;
When the order number reaches 999, it starts again from 001.
(Also, you can reset the order numbering manually to 001 by Sign Out of the POS device).

(This order number is displayed only on paid printed receipt (if the open ticket was not saved), on the KDS, on the printed kitchen order and on the CDS.



RECEIPT NUMBER meaning:

Receipt number meaning #50-1012
The first digit 50 - refers to the POS device.
1012-  receipt sequence number
Every POS device counts individually, and they all start from 1001 and then continue consiquently: 1002, 1003 etc

hello - do we get to assign or fix the POS number? I'm not sure why mine starts with 03, even though I only have 1 POS. I may have done something since this was 01 before (and subsequently 02)

Edited August 4, 20233 yr by Desiree

On 8/4/2023 at 10:26 PM, Desiree said:

hello - do we get to assign or fix the POS number? I'm not sure why mine starts with 03, even though I only have 1 POS. I may have done something since this was 01 before (and subsequently 02)

Hello

If you had created two POS before, even if you delete the old POS, the new POS number will be started with 03.

On 7/11/2022 at 6:44 PM, Georg said:

Hello, dear user

The order number is located in the center at the top of the ticket:




Would you like to make the order number bigger?

 

How do I create a running order number like this? I run a foodtruck and only use one printer for my pos and also kitchen

On 3/7/2026 at 6:59 AM, RasaNyonya said:

How do I create a running order number like this?

This ORDER NUMBER is displayed ONLY if the open ticket was not created but charged immediately. If the open ticket was not created, but paid immediately, the order still will be sent to the kitchen printer/KDS App and the ORDER NUMBER will be shown on the kitchen order and on a paid receipt.
 

On 3/8/2026 at 11:18 AM, Georg said:

This ORDER NUMBER is displayed ONLY if the open ticket was not created but charged immediately. If the open ticket was not created, but paid immediately, the order still will be sent to the kitchen printer/KDS App and the ORDER NUMBER will be shown on the kitchen order and on a paid receipt.
 

Hi Georg,

Many coffee shops, fast food restaurants, tourist towns with ticketed items has a sequence they follow;

1. Customer Enters, reviews menu and options. Waits in line.
2. First available cashier opens up and customer approaches and places order.
3. Cashier takes customer name (this is the opportunity for Loyverse.) as right now we have to place it under "comments"
4. Customer has to wait 20-40 minutes for food, turn to ride, etc. 

What would be nice is to have "Ticket Name" to enter customer name there or for that matter, and for our, situation think tourism, so from start to finish it is an experience for the entire family fun, we would like to have pre-made list of searchable "Ticket names" (NOT customer names for VIP/Loyality program), as we hand out metal plate with the "Ticket Names" such as "Tom Cruise", "Marilyn Monroe", "Tom Selleck", "Nicolas Cage", "Humphrey Bogart", etc. etc. This makes the "checkout and waiting" for; food, ride, etc. more fun, the parents get to tell their kids about who "Tom Selleck" is, and all about Magnum PI.  Remember, people may have to wait for 20-40 minutes for their food, turn, etc. So our MC can also do drawings, trivia, etc. using "Ticket Names" he sees on the KDS system. All of a sudden a 30 minute wait time isn't just....... waiting...... It is interactive and fun, thus it goes by quickly! People have a 5-star experience, business is happier, life is amazing because Loyverse added "Ticket Name" to the system.

Just my thoughts and thanks!

- Charlie

21 hours ago, ColoradoBound said:

pre-made list of searchable "Ticket names" (NOT customer names for VIP/Loyality program), as we hand out metal plate with the "Ticket Names" such as "Tom Cruise", "Marilyn Monroe",

Hello
Thank you for the detailed feature suggestion!

As a temporary workaround, I suggest trying to use the PREDEFINED OPEN TICKETS feature to create a list of the predefined names that you can choose from the list or search for. For example:



In the POS App, when you save an OPEN TICKET, you can choose the name from the list or use the SEARCH field to find the name you need:


---

Hello,

I would like to kindly follow up on the status of the ticket number system. My team and I will be attending a large event later this April, so any updates would be greatly appreciated to help us prepare accordingly.

 

On 3/20/2026 at 2:40 PM, Georg said:

Hello
Thank you for the detailed feature suggestion!

As a temporary workaround, I suggest trying to use the PREDEFINED OPEN TICKETS feature to create a list of the predefined names that you can choose from the list or search for. For example:

In the POS App, when you save an OPEN TICKET, you can choose the name from the list or use the SEARCH field to find the name you need:
---

@Georg Does this show on the KDS system, Kitchen Printer and also Customer Printed Tickets?  This is the "secret" to the sauce because unless the Customer knows their "Character/Ticket Number" on their Printed ticket and the Kitchen knows who to group an order for, and lastly the most important is the Expeditor knowing who to call out.

@Georg would it be possible to add a feature that allows me to print out a type of receipt with only the order number on it? That way we could give the customer a chit with only his order number on it and call it after preparing the order from the KDS.

@Kaffeeplus
Hello, dear user
Please kindly send a feature suggestion to the https://loyverse.town/forum/29-feature-requests/, it will simplify tracking of all the feature requests in one place for our team. Thank you! 😉