Is possible to reset all sales and tickets from previous months?

[Jef]

Hi, is is possible to reset all sales and tickets from previous months?

Thanks

[Edward]

Hi @Jef,  there are two options available:

• You can cancel receipts in the Back Office. When you cancel a receipt, it will not be accounted for in the reports, and all items will be returned to stock.
• If you have many test sales, you can delete your account with all your data. And then start a new one. Before deleting your account, please, export your item's list and after creating the account anew import it back.

[Lana]

On 7/12/2021 at 6:53 AM, Edward said:

Hi @Jef,  there are two options available:

• You can cancel receipts in the Back Office. When you cancel a receipt, it will not be accounted for in the reports, and all items will be returned to stock.
• If you have many test sales, you can delete your account with all your data. And then start a new one. Before deleting your account, please, export your item's list and after creating the account anew import it back.

@Edward, when you create a new account are you able to also import your receipts from the old one?

Thanks