General questions

Hi everyone! I’m exploring an idea for a small companion app for Loyverse and I’d really like to get feedback from actual Loyverse users before building it. The idea is a web app + Telegram assistant connected to your Loyverse account. It could automatically help with: • Daily sales summaries • Low-stock alerts • Slow-moving / dead stock • Unusual refunds or discounts • Sales drops or spikes • Employee and store comparisons • Simple AI questions about your business For example, you could ask: “Why were sales lower yesterday?” “Which products should I reorder?” “Which items have not sold for 30 days?” “How did this week compa…

Estoy intentando importar productos pero no hay caso. He descargado la planilla modelo que da el sistema y he intentado modificando la exportación previa hecha de productos. Constantemente recibo los mismos errores, que REF no debe estar vacío (cuando no lo está y los números ya fue probado que no sean repetidos), lo mismo con Handle, Nombre, etc.

PayPal and SumUp both have their own POS programs now. THOSE USERS DON'T NEED Loyverse. Us Stripe users NEED Loyverse POS. The POS programs that integrate with Stripe SUCK!!! We need Loyverse. When can we stop begging and pleading for Stripe integration???

Is it possible to make a floor plan of tables? I know the features How to Use Predefined Open Tickets to Name Tables. But for a restaurant is it nice to have a floor plan.

I got the 14 Day trial on Monday and I did everything on my tablet. Today my printer and scanner came in, so I logged in on my laptop (which I will be permanently using), I also logged out of my tablet, but when I log into my laptop, it's saying to get the 14 Day trial, why is it still saying this when I already subscribed for the 14 Day trial. I'm not able to try out the register functions with my cash register or anything. Can someone please help me, is there a number I can call for help?

Hi, We have now been running a shift for multiple calendar days, because we are unable to close the current shift. When we click "Shift" to go to the shift screen to close the shift, the screen does not display. We have tried logging out and back in again, tried restarting the device, but nothing seems to work. Please would anyone provide some guidance as to how to resolve this issue? Many thanks, Tony

I wonder if anyone can help. we use Teya card machine with Loyverse POS on it. I have set items menu that staff can click on. I can select them and then press 'charge' button. When I select card (rather than cash payment), it doesn't accept the credit card when its tapped on the card machine. - any ideas for help appreciated

i'm looking into the possibility of serving two locations, Location 1, school vicinity, Location 2, High demand area. I want to have to different pricing for the items at the different locations eg, Location 1, hotdog = 2.00, Location 2 hotdog = 4.00 eg, Location 1, coke = 1.25, Location 2 coke = 2.00 How can i achieve this using the same inventory stock?

Hi! Besides inventory management, is it possible to have a feature that reminds us of product expiration dates? It would be useful for HACCP.

Hola comunidad Escribo este post para ayudar a alguien a configurar sus impresoras a futuro en windows u otra plataforma 1) Crear el menu: Recomiendo crear un articulo en Loy, luego exportar el csv, subirlo a google drive y desde google sheets trabajarlo, (vas creando lineas hacia abajo) (oculté las columnas G hasta la L, porque en general van vacias) (handle y REF pueden ser distintos, por facilidad yo pongo números, el sistema pone el nombre con separadores de guión "-") 2) Cargar el menú: El archivo csv en google sheets, lo descargas e importas en Loy. (uso google sheet, para evitar el problema de la configuración de pais en excel, que es algunos …

Can I have more than one business for my email

We have picked up that cashiers are reselling a single item multiple times by moving an item from one ticket to another before closing the first ticket. They print the receipt for the first ticket and present this to the client for payment. They then select popular items (such as pizzas / coffees etc. which are harder to stocktake) on the ticket and move them off the ticket to another ticket that ordered the same items. This then reduces the amount of the first ticket on the system and they can pocket the difference (cash) or allocate the amount as a tip (credit card). The movement doesn't show up on any reports so it is difficult to even track what items were moved betwe…

Which updates did you make recently?

Hi Loyverse Community 👋, We’re excited to introduce LoyWoo, a custom-built plugin designed to seamlessly sync WooCommerce with Loyverse POS — and it works from both: 🌐 Your WordPress dashboard, and 📱 Our new mobile app, for convenient access anytime, anywhere! 🔄 Key Features ✅ Two-Way Sync for: 🛍️ Products Product names, descriptions, images, prices Full support for simple and variable products Auto-create missing items across both systems 👥 Customers Customer info is synced between WooCommerce and Loyverse 🧾 Orders Orders sync in both directions 🖨️ Print WooCommerce receipts: Directly from our mob…

Hi we are in the process of selling our business and I want to migrate our profile to a new account that doesn't include our financial data is this possible

Hi, I would like to know if the number of tiles shown on the tablet display is fixed, or will change with higher resolution tablets? We're currently using an old 1080p Samsung tablet, but if I were to install it on a larger screened 2k, or even 4k tablet, would I have access to more tiles? Thanks

I am having big problem. I have 2 taxes. 5% and 9% depends on Dine in or Take out. It applies both!!! Even when I have chosen the options. This does not work! How do I fix. Urgent! Thank you.

First of all, I want to thanks the Loyverse API 🥰 because I've been able to integrate sales data into Odoo 💯 As an Product owner ,in Saudi Arabia السعودية We have more than 12 Stores in Loyverse POS with 23 devices 😇 and it is working more than better. 💯 But I want to share my experience by highlighting how I can automatically import sales receipts from Loyverse into Odoo, ensuring accurate and timely financial records, while adhering to Saudi ZATCA (هيئة الزكاة والضريبة والجمارك) requirements. This Loyverse-Odoo integration provides a complete solution for businesses using Loyverse POS who need to synchronize their sales data with Odoo. It handl…

Hi ! I am using Loyverse POS and have enabled the Shift/Cash Management feature in the Back Office. I currently have a Main Till POS that manages all cash transactions and a secondary POS for taking orders. Recently, I added a new mobile POS equipped with an integrated printer to allow for bill printing directly for customers. However, after adding this new mobile POS, it appears to treat itself as a separate POS with its own shift and cash management. I do not want this mobile POS to operate independently with its own cash management. Instead, I want it to function as an extension of the Main Till, where all sales and revenue are recorded and consolidated. Ad…

Is there a way using the url to know how much I earn using the reports and exact times such as from 10:23 to 14:44? Thanks

Can i print receipts multiple times in payment screen? I checked Android is can. 결제 버튼을 누른 후 "영수증 인쇄" 버튼이 활성화되지 않습니다. 안드로이드는 가능합니다.

What is the timeline for adding tips option to the pos?

I have an old version of Loyverse POS on Android, I can’t update it. The update message does not arrive on the smartphone. What should I do? Any ideas? 🤔

Hi, I am working on getting my coffee shop more organized. We'd like to use the Quickbooks integration, but are wondering if there is any way to have the sales recorded by payment method? We reconcile these differently and it would greatly help. Thank you!

Many bars in Brazil use consumption tokens. It works like this: customers go to the cashier and buy, for example, five beers. They pay the cashier the corresponding amount and receive five beer coupons. So they can go to the bar and hand over just one coupon, receive one beer and keep the other four coupons with them to order the other beers later. To do this, instead of the POS application printing a receipt with all the orders together, it prints each item separated by a dotted line, so that the customer can cut the paper and hand over only the part of the coupons they intend to consume at the time. Loyverse doesn't have this functionality, right? Are the developer…

I'm starting a hybrid restaurant / convenience store and, despite extensive desktop level research on Loyverse, I am still not sufficiently confident whether it is the "right" POS choice both now and in the long term. But indecision time is running out and regrettably I am leaning toward a "safer" but more expensive POS choice e.g. Square or Toast. As a relatively low tech person, my main apprehension is not cost but overall RELIABILITY of 1) the basic Loyverse software and add-on applications, 2) integration with 3rd party hardware, and 3) technical support especially during business "crisis" situations. I would feel more confident about choosing or not choosin…

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Hello team who may interested in loyverse pos we will have session in Arabic to help you to manage your loyverse pos for free. للمهتمين دورة كاملة في نظام ادارة لويفرس لنقطة البيع دورة مجانية للمهتمين التواصل من خلال الرابط

Although initial Loyverse seems a good price - it soon starts costing more than say Sum Up pos, or square. £5 for full Loyverse sales history (which is is a must really) But Loyverse has no Quickbooks/Xero integration - so you have to pay a 3rd party for this market place ad-in. This is free with most pos software I’ve looked at. This is very disappointing that Loyverse itself does not offer this feature when it is so important.

I don't see that function on my admin site

When I look at Employee Management - I see it is £20 per month. But I have read others say it is £4 per employee??? I could afford £4 per month - As We only have 1 employee, but we could not afford £20 per month to add 1 person to our till??? Thanks for the help.

hola una duda que me surge es si por ejemplo en una hamburguesa o bocadillo algún cliente quiere modificar su contenido por ejemplo no quiere tomate si se puede modificar y pasar el pedido a la cocina con esta observación. gracias

I see that the account is not transferable. I am purchasing a shop which has the Loyverse system set up already. I have set up my own account which is obviously currently an empty shell. Is there a way to export and import the existing menu / set up. Is there a best practice way of transfering the sofware / set up currently in use ? Many thanks

The system won't let me make the loyalty percentage 100%, the highest is 99.99. Is it possible to have the loyalty points be 1 point earned for every $1.00 spend? If not PLEASE make this an option!

Hi, I am looking for an that allows my customers to order and pay with their phone. Any suggestion ?

Hi, I have a large list of modifiers in our cafe and the loyverse app wouldn't allow me to fit everything on screen due to dialog box like app design. I have to screen down to find things on the menu. Any suggestions that can help would be appreciated, thanks alot.

Can they?

Why do we need to create first POS devices in shop. We can report payment in each employee account.

if we have a several question, can we set a online meeting?

Hello Is there any emulator program to see the preview of recipe before printing it? I didnt find any. Windows/android Thanks. My printer uses Bluetooth and usb, not wifi/ip.

Is it posible to start clean without any sales and no need to make new account ? i have tested and make all products and tested the bills. I hope this can be done easy