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Loyverse Town

A full-screen app on your home screen with push notifications, badges and more.

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General questions

Discuss the general offering, including tips, questions, and general feedback and stories.

Subforums

  1. Dear users! Please add your feature requests to existing topics.
    Duplicate requests will be deleted.

    • 1.9k posts
  2. 7899 visits to this link
  3. 10474 visits to this link
  1. Deli-cious
    Started by Deli-cious,

    Hi. We’ve sold our business and the new owner wants to take over the existing POS we use. Is there an easy way to either totally delete all our account history or start a new account and add that to our Sumni 0.2 terminal? Thank you very much 🙂

    CashRegisterGroup
  2. Doraeko

    ฉันจะสร้าง qrcode ในบิลได้อย่างไร Back office ของฉันไม่มีให้ระบุ VAT number ตาม help system

    • 0 replies
    • 6k views
  3. Dowa
    Started by Dowa,

    Hi everyone I want to change my password for the Loyverse account because I want to add another device. But it seem not tow work. maybe because its connected with the google account? If so,how can I disconnect my google account, so I can use username and password again? Thanks for any help

    • 0 replies
    • 1.6k views
  4. APB
    Started by APB,

    Good Day Is it possible, somehow, to use more than one currency at loyverse. As example some company has stores near the border and customers from both currency-fields and accept payments in CHF and EUR. Greetings, GDC from APB

    • 0 replies
    • 2.1k views
  5. AbrajAltajj2
    Started by AbrajAltajj2,

    Hello.. Hope all is doing well. I have a problem, whenever I export my data to an Excel File, it appears with a strange language. Anyone know how I can fix that? I want it to be in either Arabic or English. Sample is attached. Thank you.

  6. vibesbargrenada
    Started by vibesbargrenada,

    Ended up with a pass code that I can't get by ... please help how to reset it

    tharwat_group
  7. Shihab

    I am retail shop owner . I need to pay different type of payment for shop like electricity bill, lunch for employee and so on . how can i maintain this type of expenses with loyverse ??

    tharwat_group
  8. TonyThai
    Started by TonyThai,

    Dear community I need some advice. There are almost 2,000 customers in the Store added by cashiers over a few years, there are almost 40 000 receipts in the Store. The POS devices (Android tablets) of cashiers are synching info for 2-5 min on each signing into the system. I'd like to reduce the synched data to rid of old sales data, what is the best way: 1) Malually delete all "customers" from back office. But receipts will be still there. or 2) Open the new store in the back office. The question is, will the new store sync old data from the past? or 3) To open a new account at Loyverse with importing Items.

    • 0 replies
    • 1.9k views
  9. Caramel

    In which part of the cloud is the sales information stored? Is it safe that the information is there?

    • 0 replies
    • 1.6k views
  10. MichaelOFO
    Started by MichaelOFO,

    Is anyone here interested in building a menu's in loyverse for payment?

    • 0 replies
    • 3.1k views
  11. starRyde
    Started by starRyde,

    Im involved in a business association. I have been using LOYVERSE for 8 months now, and think all our business members could benefit from it. Is there any way I can bring Loyverse to the attention of our members at our next trade show?

    • 1 reply
    • 1.8k views
  12. Arjay
    Started by Arjay,

    I just noticed when I logged in today that some of my options are currently disabled. Kindly check attached image for reference.

    • 1 reply
    • 3k views
  13. osmanreddy

    Hi, I wanted to express my gratitude for your outstanding blog on payment gateways. Your comprehensive article provides valuable insights into the world of online transactions. You skillfully explain the importance of payment gateways and offer useful considerations for businesses in selecting a provider. Your blog is an exceptional resource, showcasing your expertise and attention to detail. Thank you for sharing your knowledge, and I eagerly anticipate reading more of your insightful content in the future. If anyone is looking realiable payment gateway then check out mobi as the most emerging payment service provider in today time: https://gomobi.io/. Sin…

    • 0 replies
    • 1.5k views
  14. Catpants
    Started by Catpants,

    I opened my dashboard and saw that Loyverse and NearSt are compatible. Cool! When I click start the trial I'm brought to this page: https://start.near.st/loyverse It says, "Own a retail store with barcoded products? Start your free trial now." No, I don't have barcoded products. If I did, I would be using Pointy. So, do items need to be barcoded in order to utilize NearSt + Loyverse?

    • 1 reply
    • 1.9k views
  15. Lana
    Started by Lana,

    Hello, can someone tell whether the backoffice and the TPV can have a different password ? Regards, Lana

    • 1 reply
    • 7.6k views
  16. cryptocredit
    Started by cryptocredit,

    Hi just discovered loyverse and it looks interesting! It says on the website that it is open source but I didn't find anything on GitHub. Can someone provide a link to the source code? Thanks

  17. Markymark
    Started by Markymark,

    Hello, I purchased the Loyverse POS package, tablet, printer, register and while setting it up I keep getting pop up ads every 5 minutes. I have not installed any other apps on the tablet I was provided. Is there a way to stop the ads on this app or do I just have to deal with it. I was going to start paying for the subscriptions but I'm having second thoughts now.

    • 1 reply
    • 2.5k views
  18. adam
    Started by adam,

    tried to reach Loyverse but from the website am note exactly sure there is any link on how tp make contact. please reach me on ada.onobu@nobleonecommunications.com as soon as possible

      • Like
    • 3 replies
    • 18.5k views
    nouramohamadou
  19. ckabucknor
    Started by ckabucknor,

    Hi, I deleted my account to allow me sign into a different company store for my other business. I am unable to sign back into the system or link my account to the existing store. Can my account be reset completely to allow me to sign up again?

  20. IRustam

    Hi, I have just started using this. I am wondering if there is any limitation on number of transactions / number of customers stored in the system for the free plan? I know it never states anywhere but I just want to clarify. Also while I am trying out the loyalty points feature, I can't help but notice if a customer redeem their points, that particular transaction will also earn them points. is this normal? Thank you

  21. bremhillbob
    Started by bremhillbob,

    Hi all, Penny for your thoughts? I kind of look after a community hall in Wiltshire, UK. The hall is an old victorian school building and is that last community resource in the village other than the church. We are 5 miles from the nearest town - not really a problem at all but a bit of a way to go for a pint of milk! The village only has 40 houses so is NOT a reasonable sized market and very obviously cannot support a shop BUT we do have a community coffee and cake morning every Friday which is very popular. A local supermarket has offered to support us via a 'pop up' shop - the idea is we'd have a trolley full of non perishable goods that could be wheeled out at c…

  22. Ert
    Started by Ert,

    A multichannel POS system enables businesses to sell in-store, online, and on the go—all from a centralized program. Is this possible in Loyverse POS

  23. asap
    Started by asap,

    How to deactivate a loyverse account? I want to close this account and open in a new name.

  24. MandalaCafe
    Started by MandalaCafe,

    Hi, It´s possible to know how much space my store uses on your servers? I mean, after I input all my products, the clients and all sales so far, how much space have I occupying? Furthermore, and much more important, would be a limit for it? Should I be prepared for getting a backup if I needed?

    • 2 replies
    • 7.7k views
    MandalaCafe
  25. dkFNH

    Is it currently possible to to print credit card signature slips with a tip and total line? Trying to figure out if the functionality of this works for bars/restaurants in the US. All insight appreciated.

  26. OmerRaffique
    Started by OmerRaffique,

    Dear Team, we are running a coffee shop business in all over the Pakistan. still we are looking for a good and reliable POS software. Currently we are using ALOHA but prices are now too high. i would like to request Loyverse to offer us a POS software quote which can be easily install on our own server. looking forward for your response. Regards

  27. marketingFCL
    Started by marketingFCL,

    Is it good to use loyverse in a stadium? how does it consume bandwidth with 25-30 loyverse pos?

  28. PaulG

    Hi, A tablet died during a shift and we want to switch in our replacement/spare tablet. However when we try to log on to that STORE/POS it seems the previous tablet log in is still alive and it won't let us sign in. 1. Is there any way (back office or support) that we can log out the dead tablet? 2. If not is there some timeout paarameter that will result in this tablet getting logged out say overnight perhaps? Or will it just stay like this forever and make the POS completely inaccesible? Thanks for any help. Paul

  29. Kassier
    Started by Kassier,

    Hi How can I change the general account settings ? - changing der logon-email and password.. I have created the account for a small business. Now I want to hand it over to them. Using their e-mail address. If this is not possible.. Can I open a new account and transfer all the data from the old one ? Thanks for your support..

  30. Tradewinds
    Started by Tradewinds,

    Hi there, we have been using Loyverse for our Bar & Grill for the past 4 months and it works great ! But have just realized we entered the wrong email into the account and cannot access our back office because of the incorrect email address with the account therefore I cant request a new password. Is there anyway you can assist with the ASAP? Wrong email tradewinds_grill@gmail.com Correct email tradewinds.grill@gmail.com I need it changed so i can select forgot password to reset the account and input modifiers etc for the business.

    • 1 reply
    • 9.7k views
  31. abdul
    Started by abdul,

    I'm trying to make an online sale retail store as well as the retail shop itself, can i connect the website to loyverse database or inventory so when people purchase online the quantities are automatically deducted from the inventory?

  32. Margareth
    Started by Margareth,

    Hi! I need to change language of Loyverse POS application from English to Spanish. How I can do it? I cannot find this option in the POS settings. Thanks in advance

  33. dplesich
    Started by dplesich,

    How do you create a dummy account for training? Do I have to create a new email?

    • 2 replies
    • 9.9k views
  34. CaptainCanary

    The £2 coin is a Bank of England minted coin but does not show up as a quick payment amount. We are able to use £1 coin then it goes straight to the bank notes £5 10 20 and 50. If a customer gives us a £2 coin we have to manually input the amount tendered. Have I missed something on set up or can this be added soon.

  35. Femi
    Started by Femi,

    I have 3 stores, how can I easily switch between my stores on my POS app?

    • 1 reply
    • 10.4k views
  36. Aleksandr3001
    Started by Aleksandr3001,

    I use Loyverse POS one season a year. How long can my account not will be deleted if I do not use POS for 8 months?

    • 1 reply
    • 8.4k views
  37. Aliza
    Started by Aliza,

    Dear Team, Could you please assist if POS for Salon services and Kitchen are same as i have just signup and now i realise that you have POS for Restaurants, Salon and other services. So i am bit confused if i have to signup with Salon POS or POS is generic for all services. Need your support to guide me how to setup a Salon POS. Thank you Aliza

    • 3 replies
    • 11k views
  38. Nicole
    Started by Nicole,

    Hello, can anyone tell me how to activate dark theme in Android? I can not find this option.

    • 1 reply
    • 9.4k views
  39. Michael-Or
    Started by Michael-Or,

    What is the difference between a paid plan and a free one in Loyverse POS?

  40. Stephen UK
    Started by Stephen UK,

    Add a £ sign

    • 2 replies
    • 9.8k views
  41. KAI
    Started by KAI,

    We would like to use POS in Cambodia. Id like to know whether or not we use Khmer Currency(Riel) in this system.

    • 2 replies
    • 9.3k views
  42. Rodrigo Díaz

    I didn't use the app for a long time, but now I tried to enter again and the error message popped up. How can I do?

    • 1 reply
    • 12.2k views
  43. Kevin123

    is there a sales rep or someone I can call to talk to and see if this is the right fit for my company

    • 1 reply
    • 7.8k views
  44. Wav

    Is there a way to record warehouse location against an item (e.g. shelf, bank, etc.)? Or any user fields that could be used?

    • 1 reply
    • 8.6k views
  45. Barrie Goenawi
    Started by Barrie Goenawi,

    Can i use Loyverse for drug store / pharmacy? We have about 10k items. Also we need to keep track the expired date for each items.

    • 3 replies
    • 13.2k views
  46. ken_larkin

    I have just downloaded Loyverse today to try out a few things & see if it is right for our business. Everything seems to be running ok, but I still have not received a confirmation email yet. The Owner tab in the top of the POS window still says "Email not confirmed". Can I have the confirmation email re-sent, or is this not something to be concerned with?

    • 1 reply
    • 8.4k views
    Rodrigo Díaz
  47. NGAPA
    Started by NGAPA,

    Can I get a backup of my data? and A feature to download all my data?

    • 1 reply
    • 11.8k views
  48. Wang Pau
    Started by Wang Pau,

    I need somebody who can set up my Loyverse of my 4 branches, unlimited samgyup

    • 3 replies
    • 7.8k views
  49. Jason Copriela
    Started by Jason Copriela,

    Can someone recommend a good bookkeeper in Johannesburg?

    • 2 replies
    • 8.2k views
  50. Kruspersille
    Started by Kruspersille,

    Is Loyverse a company? Where are they located? Do they offer customer support? I cannot seem to find this info on the webpages.

    • 2 replies
    • 13.5k views

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