General questions
Discuss the general offering, including tips, questions, and general feedback and stories.
Subforums
-
Dear users! Please add your feature requests to existing topics.
Duplicate requests will be deleted.- 1.9k posts
-
7899 visits to this link
-
10474 visits to this link
103 topics in this forum
-
Hi. We’ve sold our business and the new owner wants to take over the existing POS we use. Is there an easy way to either totally delete all our account history or start a new account and add that to our Sumni 0.2 terminal? Thank you very much 🙂
-
- 1 reply
- 2.5k views
- 1 follower
-
-
ฉันจะสร้าง qrcode ในบิลได้อย่างไร Back office ของฉันไม่มีให้ระบุ VAT number ตาม help system
-
Hi everyone I want to change my password for the Loyverse account because I want to add another device. But it seem not tow work. maybe because its connected with the google account? If so,how can I disconnect my google account, so I can use username and password again? Thanks for any help
-
Good Day Is it possible, somehow, to use more than one currency at loyverse. As example some company has stores near the border and customers from both currency-fields and accept payments in CHF and EUR. Greetings, GDC from APB
-
Hello.. Hope all is doing well. I have a problem, whenever I export my data to an Excel File, it appears with a strange language. Anyone know how I can fix that? I want it to be in either Arabic or English. Sample is attached. Thank you.
-
- 2 replies
- 4.8k views
- 1 follower
-
-
Ended up with a pass code that I can't get by ... please help how to reset it
-
- 1 reply
- 2.4k views
- 1 follower
-
-
I am retail shop owner . I need to pay different type of payment for shop like electricity bill, lunch for employee and so on . how can i maintain this type of expenses with loyverse ??
-
- 2 replies
- 2k views
- 1 follower
-
-
Dear community I need some advice. There are almost 2,000 customers in the Store added by cashiers over a few years, there are almost 40 000 receipts in the Store. The POS devices (Android tablets) of cashiers are synching info for 2-5 min on each signing into the system. I'd like to reduce the synched data to rid of old sales data, what is the best way: 1) Malually delete all "customers" from back office. But receipts will be still there. or 2) Open the new store in the back office. The question is, will the new store sync old data from the past? or 3) To open a new account at Loyverse with importing Items.
-
In which part of the cloud is the sales information stored? Is it safe that the information is there?
-
Is anyone here interested in building a menu's in loyverse for payment?
-
Im involved in a business association. I have been using LOYVERSE for 8 months now, and think all our business members could benefit from it. Is there any way I can bring Loyverse to the attention of our members at our next trade show?
-
I just noticed when I logged in today that some of my options are currently disabled. Kindly check attached image for reference.
-
Hi, I wanted to express my gratitude for your outstanding blog on payment gateways. Your comprehensive article provides valuable insights into the world of online transactions. You skillfully explain the importance of payment gateways and offer useful considerations for businesses in selecting a provider. Your blog is an exceptional resource, showcasing your expertise and attention to detail. Thank you for sharing your knowledge, and I eagerly anticipate reading more of your insightful content in the future. If anyone is looking realiable payment gateway then check out mobi as the most emerging payment service provider in today time: https://gomobi.io/. Sin…
-
I opened my dashboard and saw that Loyverse and NearSt are compatible. Cool! When I click start the trial I'm brought to this page: https://start.near.st/loyverse It says, "Own a retail store with barcoded products? Start your free trial now." No, I don't have barcoded products. If I did, I would be using Pointy. So, do items need to be barcoded in order to utilize NearSt + Loyverse?
-
Hello, can someone tell whether the backoffice and the TPV can have a different password ? Regards, Lana
-
Hi just discovered loyverse and it looks interesting! It says on the website that it is open source but I didn't find anything on GitHub. Can someone provide a link to the source code? Thanks
-
-
- 2 replies
- 14.4k views
- 1 follower
-
-
Hello, I purchased the Loyverse POS package, tablet, printer, register and while setting it up I keep getting pop up ads every 5 minutes. I have not installed any other apps on the tablet I was provided. Is there a way to stop the ads on this app or do I just have to deal with it. I was going to start paying for the subscriptions but I'm having second thoughts now.
-
tried to reach Loyverse but from the website am note exactly sure there is any link on how tp make contact. please reach me on ada.onobu@nobleonecommunications.com as soon as possible
-
Hi, I deleted my account to allow me sign into a different company store for my other business. I am unable to sign back into the system or link my account to the existing store. Can my account be reset completely to allow me to sign up again?
-
- 2 replies
- 9.9k views
- 1 follower
-
-
Hi, I have just started using this. I am wondering if there is any limitation on number of transactions / number of customers stored in the system for the free plan? I know it never states anywhere but I just want to clarify. Also while I am trying out the loyalty points feature, I can't help but notice if a customer redeem their points, that particular transaction will also earn them points. is this normal? Thank you
-
- 1 reply
- 11.2k views
- 1 follower
-
-
Hi all, Penny for your thoughts? I kind of look after a community hall in Wiltshire, UK. The hall is an old victorian school building and is that last community resource in the village other than the church. We are 5 miles from the nearest town - not really a problem at all but a bit of a way to go for a pint of milk! The village only has 40 houses so is NOT a reasonable sized market and very obviously cannot support a shop BUT we do have a community coffee and cake morning every Friday which is very popular. A local supermarket has offered to support us via a 'pop up' shop - the idea is we'd have a trolley full of non perishable goods that could be wheeled out at c…
-
-
- 1 reply
- 7.5k views
- 1 follower
-
-
A multichannel POS system enables businesses to sell in-store, online, and on the go—all from a centralized program. Is this possible in Loyverse POS
-
- 1 reply
- 8.5k views
- 1 follower
-
-
How to deactivate a loyverse account? I want to close this account and open in a new name.
-
-
- 9 replies
- 16k views
- 3 followers
-
-
Hi, It´s possible to know how much space my store uses on your servers? I mean, after I input all my products, the clients and all sales so far, how much space have I occupying? Furthermore, and much more important, would be a limit for it? Should I be prepared for getting a backup if I needed?
-
Is it currently possible to to print credit card signature slips with a tip and total line? Trying to figure out if the functionality of this works for bars/restaurants in the US. All insight appreciated.
-
- 1 reply
- 7.9k views
- 1 follower
-
-
Dear Team, we are running a coffee shop business in all over the Pakistan. still we are looking for a good and reliable POS software. Currently we are using ALOHA but prices are now too high. i would like to request Loyverse to offer us a POS software quote which can be easily install on our own server. looking forward for your response. Regards
-
- 1 reply
- 8.2k views
- 1 follower
-
-
Is it good to use loyverse in a stadium? how does it consume bandwidth with 25-30 loyverse pos?
-
- 1 reply
- 7.5k views
- 1 follower
-
-
Hi, A tablet died during a shift and we want to switch in our replacement/spare tablet. However when we try to log on to that STORE/POS it seems the previous tablet log in is still alive and it won't let us sign in. 1. Is there any way (back office or support) that we can log out the dead tablet? 2. If not is there some timeout paarameter that will result in this tablet getting logged out say overnight perhaps? Or will it just stay like this forever and make the POS completely inaccesible? Thanks for any help. Paul
-
- 6 replies
- 12.9k views
- 1 follower
-
-
Hi How can I change the general account settings ? - changing der logon-email and password.. I have created the account for a small business. Now I want to hand it over to them. Using their e-mail address. If this is not possible.. Can I open a new account and transfer all the data from the old one ? Thanks for your support..
-
- 1 reply
- 14.8k views
- 1 follower
-
-
Hi there, we have been using Loyverse for our Bar & Grill for the past 4 months and it works great ! But have just realized we entered the wrong email into the account and cannot access our back office because of the incorrect email address with the account therefore I cant request a new password. Is there anyway you can assist with the ASAP? Wrong email tradewinds_grill@gmail.com Correct email tradewinds.grill@gmail.com I need it changed so i can select forgot password to reset the account and input modifiers etc for the business.
-
I'm trying to make an online sale retail store as well as the retail shop itself, can i connect the website to loyverse database or inventory so when people purchase online the quantities are automatically deducted from the inventory?
-
-
- 6 replies
- 23.1k views
- 2 followers
-
-
Hi! I need to change language of Loyverse POS application from English to Spanish. How I can do it? I cannot find this option in the POS settings. Thanks in advance
-
- 3 replies
- 12.6k views
- 2 followers
-
-
How do you create a dummy account for training? Do I have to create a new email?
-
The £2 coin is a Bank of England minted coin but does not show up as a quick payment amount. We are able to use £1 coin then it goes straight to the bank notes £5 10 20 and 50. If a customer gives us a £2 coin we have to manually input the amount tendered. Have I missed something on set up or can this be added soon.
-
- 3 replies
- 9k views
- 1 follower
-
-
I have 3 stores, how can I easily switch between my stores on my POS app?
-
I use Loyverse POS one season a year. How long can my account not will be deleted if I do not use POS for 8 months?
-
Dear Team, Could you please assist if POS for Salon services and Kitchen are same as i have just signup and now i realise that you have POS for Restaurants, Salon and other services. So i am bit confused if i have to signup with Salon POS or POS is generic for all services. Need your support to guide me how to setup a Salon POS. Thank you Aliza
-
Hello, can anyone tell me how to activate dark theme in Android? I can not find this option.
-
What is the difference between a paid plan and a free one in Loyverse POS?
-
-
- 1 reply
- 31.7k views
- 1 follower
-
-
-
We would like to use POS in Cambodia. Id like to know whether or not we use Khmer Currency(Riel) in this system.
-
I didn't use the app for a long time, but now I tried to enter again and the error message popped up. How can I do?
-
is there a sales rep or someone I can call to talk to and see if this is the right fit for my company
-
Is there a way to record warehouse location against an item (e.g. shelf, bank, etc.)? Or any user fields that could be used?
-
Can i use Loyverse for drug store / pharmacy? We have about 10k items. Also we need to keep track the expired date for each items.
-
I have just downloaded Loyverse today to try out a few things & see if it is right for our business. Everything seems to be running ok, but I still have not received a confirmation email yet. The Owner tab in the top of the POS window still says "Email not confirmed". Can I have the confirmation email re-sent, or is this not something to be concerned with?
-
Can I get a backup of my data? and A feature to download all my data?
-
I need somebody who can set up my Loyverse of my 4 branches, unlimited samgyup
-
Can someone recommend a good bookkeeper in Johannesburg?
-
Is Loyverse a company? Where are they located? Do they offer customer support? I cannot seem to find this info on the webpages.