Can some one help me fix this? The header text seem to off and not printed in full

[rhenfall]

Hello! Can some one help me fix this? The header text seem to off and not printed in full.

[Edward]

Hi @rhenfall, could you show the full receipt and explain what you want to do?

[rhenfall]

The top part of text of the header text is not fully printed. It seems that a group of dots in horizontal line s not present or printed.

 

[rhenfall]

I want the header text to be printed in full shape.

[Edward]

What is the model of printer you are using?