CRM - these three letters contain useful power that can help you develop your business. Customers are the most significant component of running any type of business. That`s why it's essential to pay attention to customer relationship management.
Nowadays, there is a lot of CRM software ready to help you optimize marketing, increase sales and improve customer service. Therefore, it's a solution to a data organization problem.
Which CRM software should I choose?
It's difficult to fi
Sometimes, Loyverse users face a situation when they need to change an email, password, timezone, and Back Office language. From now, owners and employees with access right to the Back office have a section in the Back office with its account settings where they can manage all those settings.
For more details, check the help article: How to manage account settings in the Back office.
Whether your product is content in a blog or an item in a store, in the end, you want as many people to get to know your product and buy it. It is at this point when marketing begins to play a significant role.
How, then, can your product reach your target audience? Some of you may think that social media websites- such as Facebook or Instagram- are great tools to advertise your product and reach many people. Although this may work for some time, you do not have much control over the proces
Successful small and medium businesses usually have several sales channels. If you want to have a stable business model, consider improving the variety of your sales channels. There are three main types of channels: offline store or business (brick and mortar), e-commerce, and online marketplaces.
There are different types of data that retailers need to synchronize between selling tools of different channels: orders, reports, inventory, and customer information. Orders - you have to recei
Choosing a platform for e-commerce is an important decision for your business's further development and profitability. Depending on your business's specifics, you will need a platform with a specific set of functions.
Consider the main ones:
Catalog of goods. E-commerce platforms should provide a convenient way of adding your products and descriptions to them. The content management system should also offer the possibility of uploading items in bulks if the amount of items is hundreds
Cloud-based online accounting services work in any modern browser. Compared with local services, when all operations take place on your computer, cloud solutions store, and process data on a server on the Internet, they also often called cloud-based services.
Online accounting services are widely used by private entrepreneurs, small and medium-sized businesses, as they save time and money because now you do not need to hire an accountant and pay him a salary.
We prepare an overview of
In the Loyverse POS app version 2.17 for Android and version 2.31 for iOS, the address field was added to the customer’s profile.
Now you can fill in the address of your customer when adding them to your customer base.
If you switch on the ‘Show customer info’ option In the Receipt settings section at the Back Office settings, the information of your registered customers will be displayed on the receipts.
The customer address will appear on the printed receipt along w
In the Loyverse POS app version 2.16 for Android, we have added support for built-in LED customer display for Sunmi models T1 MINI and T2 MINI.
During the sale, the system displays information about each item (with variant) that is added to the ticket.
When selecting the payment type, the “Amount Due” is displayed so that the buyer can see how much they need to pay.
The customer’s display also displays the total paid amount and the amount of change so that the buyer can see
It is the time for the shop owners, when it is necessary to breakthrough by focusing both on customers (shoppers) who are existing customers, and on a new customers as well. It is a good to experiment with a combinations - creating a hybrid of different formats: like combining a coffee shop, with delivery options and offering there as well necessary products for the nearby living people.
For the small outlets it is the time, of the unifying hybrid formats of shops-cafes. Combining offline
Many people do their jobs from a cafe. Cafe as a working place is popular among freelancers as well as for office workers.
Freelancers often find it difficult to work at home and lose concentration
Working at home, we often get distracted and lose motivation. Often we associate home as a place to relax. If you have to do your tasks at home, such as reading articles and researching materials for future work, we need to spend much more time than the job itself requires. Sometimes we can
One of my friends started a coffee shop as an individual business three years ago. Despite all his efforts, now this cafe is closed because it was cash negative and drove him a minus.
Recently, I read about Romanian guys, who started their coffee shop business three years ago as well, with 10K euros and 12 sq.meters, and now they have over 150 coffee shops, have sold 35% of their company to venture investor, and have opened their franchise.
Quite impressive growth over the same three
Loyverse POS gets a high score of users satisfaction 88%, 57 scores of market presence, 4.4 / 5 of user ratings and other parameters.
This Point of Sale (POS) Software awards list was published by the software comparison portal Crozdesk.com. It features the best 20 products in 2020 as determined by the unbiased, category-specific Crozscore ranking methodology. This takes into account a product's relevance to the Point of Sale (POS) category and can differ from the product's universal Crozsc
Sometimes Loyverse users face a situation where a receipt is made by mistake. For instance, the receipt has the wrong payment type. Until now, the only way to fix the mistake was to make a refund of the receipt and then make a new receipt with the correct data. In this case, the sale data from the wrong receipt was still taken into account for some report parameters, which caused inconvenience.
With the cancellation of the receipts feature, you can avoid this situation. The canceled receipt
Dear Loyverse users,
We wanted to let you know that from February 15th, 2020 live chat support will be included only with add-ons such as Employee Management and Advanced Inventory.
If you do not use any of the add-ons, you will still be able to find answers to your questions in the Help Center or in the Loyverse Community.
To get fast assistance via live chat 24/7, please subscribe to either of the add-ons starting at $5 USD/month.
If you have any questions, please write here in
Starting with version 2.26 Loyverse POS for iOS, you can create and change taxes at the POS.
In the ‘Taxes’ section of the ‘Settings’ menu, you can add new taxes and change existing ones.
For more details about adding taxes in POS, see help article: How to Set Up Taxes in the POS
Modern POS systems have a lot of functionality for different ones. However, there are several essential features that you need to use in a retail business.
Ability to sale different product
The POS system should allow selling your types of products. For example, if you sell cloth, you should be able to process the same item with different sizes. The POS should give you the ability of sale through scanning barcodes, to make the process of selling quick and straightforward. For grocery stor
Starting with version 1.0.4, Loyverse СDS also works on Android Smartphones.
Before, it was working only on tablets, but Loyverse users wanted to run CDS on smartphones to have a portable display for customers’ convenience.
Loyverse Customer Display System (CDS) is an interactive customer-facing screen that displays the details of the customer’s order and allows them to enter the email address for digital receipts.
For details of CDS works, please check here:
Starting with version 1.08 Loyverse СDS also works on iPhones.
Loyverse CDS (Customer Display System) is an interactive customer-facing screen that displays the details of customer’s order and allows to enter the email address for digital receipts.
For details of CDS works, please check here:
How Loyverse CDS Customer Display Works
Customer Display System Configuration Guide
Starting with version 1.09 Loyverse KDS for iOS has a dark theme. Updates: KDS for Androids has dark theme mode starting from version 1.06.
You can switch on the “Use dark theme” option in the Settings of the KDS app.
This feature is currently available for iOS users and will be available for Android users later.
The new feature has been released on Loyverse POS app for Android in version 2.14. Android smartphone users now have the option to choose the layout of the home sales screen; either grid or list. This feature allows you to find a desired product or discount with more ease to add to the receipt.
To set your smartphone in list layout, go to “General” under the application settings and tap ‘Home screen item layout’.
The list layout is set by default for smartphones but if you prefer
Loyverse POS has added the integration of the card terminals processed by CardConnect (a First Data company) in the USA.
First Data is a global leader in commerce-enabling technology and solutions. The company provides the ability to accept credit and debit card payments for millions of businesses worldwide.
From now on the Loyverse POS users in the USA can accept card payments on the terminals, processed by CardConnect. The integration works on the Loyverse POS app for both Android an
Loyverse KDS v. 1.06 for iOS:
- Added the option to mark completed items
- Bug fixes and performance improvements
Now you can now tap and untap items displayed on the kitchen display system to indicate if an item has been prepared or undo(if selected wrongly).