Recently I moved to another country, and I had to make an appointment with a doctor. The appointment system of that clinic was based on phone calls. Since I could not use my phone yet, I borrowed a phone to call the clinic. The receptionist asked me what number she would have to call in case something changed. I said that I could give my email. However, the receptionist said that they do not have the time to sit and write emails, and the quickest way would be through a phone call.
Many merchants give their clients loyalty cards with barcodes. You can now use such cards to identify your customers by scanning barcodes from their loyalty cards.
The Loyverse POS app, starting from version 2.18 for Android and version 2.32 for iOS, supports scanning customer codes. This function appears when adding a customer to the ticket. The cashier can add the customer to the receipt by scanning the barcode from his/her loyalty card with a barcode scanner or device camera.
Loyverse POS is available in 30+ languages globally, and thanks to our users and partners, we continue to add more.
We are glad to inform you that we have recently added new languages for receipt printing. They are:
Now you can choose any of these languages (and many more) for printing a receipt in the Receipts settings section in the Back office.
Printing receipt on
Recently, business is actively undergoing a digital transformation, which is data consolidation and connecting business users to all the company data they need. It allows you to establish a smooth interaction with customers and provide a high-quality service, regardless of whether the information is exchanged in digital format or not.
Today's businesses are using more digital applications than ever before, and more and more companies are opting for the cloud. The critical problem of digital
Many grocery stores use label printing scales. Shoppers can weigh an item away from the POS and print a specialized label. These labels are often called "weight embedded", because the weighted value is embedded in the barcode.
The Loyverse POS app, starting from version 2.33 for iOS, supports scanning barcodes with the item SKU and its weight. When scanning such a barcode, the item is automatically added to the receipt with the indicated weight. The system allows the use of weighted barcode
Online ordering and delivery services are growing in popularity all over the world. COVID quarantine measures facilitate ordering food to eat at home habits.
If you run a restaurant, pizzeria, and cafe, it is good to open a delivery channel to gain more customers and facilitate sales.
There are a lot of suggestions from different companies in each city and towns. Some of them are local, some countrywide, and some work across countries. In this article, we give an overview of popular serv
CRM - these three letters contain useful power that can help you develop your business. Customers are the most significant component of running any type of business. That`s why it's essential to pay attention to customer relationship management.
Nowadays, there is a lot of CRM software ready to help you optimize marketing, increase sales and improve customer service. Therefore, it's a solution to a data organization problem.
Which CRM software should I choose?
It's difficult to fi
Sometimes, Loyverse users face a situation when they need to change an email, password, timezone, and Back Office language. From now, owners and employees with access right to the Back office have a section in the Back office with its account settings where they can manage all those settings.
For more details, check the help article: How to manage account settings in the Back office.
Whether your product is content in a blog or an item in a store, in the end, you want as many people to get to know your product and buy it. It is at this point when marketing begins to play a significant role.
How, then, can your product reach your target audience? Some of you may think that social media websites- such as Facebook or Instagram- are great tools to advertise your product and reach many people. Although this may work for some time, you do not have much control over the proces
Successful small and medium businesses usually have several sales channels. If you want to have a stable business model, consider improving the variety of your sales channels. There are three main types of channels: offline store or business (brick and mortar), e-commerce, and online marketplaces.
There are different types of data that retailers need to synchronize between selling tools of different channels: orders, reports, inventory, and customer information. Orders - you have to recei
Choosing a platform for e-commerce is an important decision for your business's further development and profitability. Depending on your business's specifics, you will need a platform with a specific set of functions.
Consider the main ones:
Catalog of goods. E-commerce platforms should provide a convenient way of adding your products and descriptions to them. The content management system should also offer the possibility of uploading items in bulks if the amount of items is hundreds
In an era in which people prioritize work and quality time with family members, food that's already prepared often comes as a solution, allowing people to save both time and effort for shopping and preparing meals. Such necessities used to be fulfilled by restaurants and cafes, but lately, supermarkets try to convince customers to visit their stores for lunch or dinner—not only for a grocery haul.
This fusion of food retail and foodservice gave birth to a new trend in the food market: the gro
Cloud-based online accounting services work in any modern browser. Compared with local services, when all operations take place on your computer, cloud solutions store, and process data on a server on the Internet, they also often called cloud-based services.
Online accounting services are widely used by private entrepreneurs, small and medium-sized businesses, as they save time and money because now you do not need to hire an accountant and pay him a salary.
We prepare an overview of
In the Loyverse POS app version 2.17 for Android and version 2.31 for iOS, the address field was added to the customer’s profile.
Now you can fill in the address of your customer when adding them to your customer base.
If you switch on the ‘Show customer info’ option In the Receipt settings section at the Back Office settings, the information of your registered customers will be displayed on the receipts.
The customer address will appear on the printed receipt along w
Aggressive expansion of large retail chains leaves less and less market space for individual food stores. But they have undeniable competitive advantages. How to use them?
In many cities all over the world, chain supermarkets grow rapidly, and they gradually lure customers from small stores. Their "baits" are low prices, a rich assortment of goods, and more comfortable shopping conditions.
Of course, not everyone can resist the unequal struggle with the monsters of the market. Neverthe
No one knows how long the economic crisis will last and how deep it will be. The marginality of stores is falling because people buy only the necessities, the level of service of suppliers is falling, non-food retail sales are falling, and some stores are closing due to quarantine. Grocery stores, on the contrary, experience a more significant influx of buyers.
What to do in this situation? Just waiting out bad times will not work. Experts recommend retail to go online through exposing thei
Have you opened up a grocery store, but ended up not making enough profit to cover for rent and staff costs? If the problem is relevant to you, it's time to start promoting. Let's see how you can attract customers to the grocery store. Small grocery stores are finding it harder to survive among giant rivals, such as supermarket chains. But it is possible to compete with them with simple solutions.
How to solve the most crucial mistakes in running a grocery store
Let's start with mistak
When we think of coffee, we think of it as a product that people consume either in their own homes, in the office, or at a coffee shop. Most of the time, however, coffee served in a coffee shop has a socialization component allowing people to receive more than a portion of caffeine. So let us discuss how we can develop a coffee shop business that can provide people with a thriving and joyful environment and eventually grow into a coffee-chain.
What are people expecting from a coffee shop?
In the Loyverse POS app version 2.16 for Android, we have added support for built-in LED customer display for Sunmi models T1 MINI and T2 MINI.
During the sale, the system displays information about each item (with variant) that is added to the ticket.
When selecting the payment type, the “Amount Due” is displayed so that the buyer can see how much they need to pay.
The customer’s display also displays the total paid amount and the amount of change so that the buyer can see
Quarantine is now happening in many countries around the globe, and that is the reality now. There are different restrictions applied to the running of cafés and restaurants in the time of quarantine in different countries. Some countries have put restrictions by applying new rules to cafés and restaurants, such as limiting the number of people entering the premises or controlling the distance when people are within the premises. Whereas, some countries even forbid cafés and restaurants from ope
Did you know that 45% of new businesses fail during the first five years? Growing a retail business is both a challenging and exciting process. After going through all the challenges and successfully coming out with a profitable business, it is only normal to seek ways to expand your business. In reality, many retail business owners today find themselves in this kind of situation.
There is no “one absolute way” to expand a small business. There are so many ways retail expansion can be done,
The motivation of any business is to bring joy to its customers. Therefore, when we talk about the purpose of a coffee-shop, we should consider the expectations of the consumers. Coffee is the second most popular drink to be consumed after water in the world and is preferred by millions of people due to its unique taste and its energizing effects. However, when it comes to choosing between one coffee shop or another, many factors make the difference.
The idea behind a cafe
It is the time for the shop owners, when it is necessary to breakthrough by focusing both on customers (shoppers) who are existing customers, and on a new customers as well. It is a good to experiment with a combinations - creating a hybrid of different formats: like combining a coffee shop, with delivery options and offering there as well necessary products for the nearby living people.
For the small outlets it is the time, of the unifying hybrid formats of shops-cafes. Combining offline