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I am a business owner and run the store myself. I use the loyverse software on a Sunmi P2se lite. At the end of the shifts, the cash i have in my till is never accurate to what loyverse system is working out. I operate the system myself and i am very meticulous with my work. Could there be something wrong with my software or device? Has anyone else ever had this issue?

Hello! We don't have a feature for that at the moment, but I can suggest checking the inventory value. The loss from your stock adjustment will decrease it. However, please note that this workaround will help you see the total after the adjustment, not the number that you'll lose.

Hello! You can use "composite items" to manage that. First, create all your ingredients as ordinary items with track stock enabled (meat, cheese etc). Then create a baked lasagna using the composite item feature. Add the price and components, along with the quantities used to make one baked lasagna. You can activate "production" for it, and this way, the item will have its own stock and can be produced in advance (note, that the stock of the components will reduce when you produce the item when production is enabled, not when you sell it). After that, create the bundle item also as a composite item with Baked Lasagna as a component. When you sell it, the stock of "Baked lasagna" will be reduced.

Hola! Alguna novedad en cuanto a esta posibilidad de hacer pagos parciales?

Estoy en la misma situacion, pudiste encontrar alguna integracion para gestionar eso?

I own a small café with a diverse menu that offers both promo bundles and solo item pricing. I need assistance in finding a way to accurately track my inventory for certain items or stocks. For example, when a customer orders a promotional bundle that includes baked lasagna, I want the inventory to automatically adjust the same way it would if a single order of baked lasagna was placed. Currently, I’m unable to link the inventory between these two menu options, which leads to inaccurate stock tracking when different variations are ordered. Is there a way to connect or sync the inventory for these menu items? Any suggestions or guidance would be greatly appreciated. Thank you!

Hello again, No, it does not give them access to see the cost of items. For that, the "View cost of items" access right was added, and it needs to be enabled for the employee to be able to see the items' costs.

Hello! Yes, you can manage multiple stores and adjust this for all of them. For multiple stores, you can disable the availability for sale from here:

Hello. Did you read this help? https://help.loyverse.com/help/how-set-other-printers-loyverse-pos

Hello. I don't know.

The error was not in the file format, as this is generated automatically and worked previously. Loyverse must have added validation to state an item cant have zero price, and be flagged for sale. I change either setting it imports. But I want allergens to have zero price, and be available for selection.

I paid for a subscription and got charged on the 1st of the month, as usual. But today, when I tried to check my sales from last month, it says I need to subscribe again to access the data. Is this a new subscription policy from Loyverse? I also can’t access the live chat support, so I’m posting here instead.

It's not a requirement, it's a must. Please

I see. They should not be saved this way, because it is also necessary to save the customer's name. To save the customer's email, it is necessary to follow the way shown here: How to Sign Up a Customer in Loyverse POS https://help.loyverse.com/help/sign-loyverses Also, you can add customers to the customers base in the back office: How to Work with Customer Base in the Back office https://help.loyverse.com/help/how-work-customer-base-back-office

Hi @Yasu, could you give me a feedback please?

Hello Unfortunately, at the moment we do not have the instalment(credit) sales feature, but you can check the workarounds here: CREDIT SALES DISCUSSION LINK 

Hello You can only refund the whole amount of the card transaction. At Loyverse POS go to ‘Receipts’ menu, and tap the needed receipt. Tap ‘Refund’ button. Select all items of the card payment from the left ticket to move them to the right-side ‘Refund receipt’ list and tap ‘Refund’ button.

You can reset them by using the CANCEL RECEIPT feature. When you cancel a receipt, it will not be accounted for in the reports, and all items will be returned to stock. How to Cancel Receipts in Loyverse Back Office https://help.loyverse.com/help/how-cancel-receipts

Hello To accept card payments, it is necessary to have an internet connection.

Hi Georg, We used the POS and emailed customers their receipts by adding in their email addresses after the transactions, but non of these emails seemed to be safed. If I look at the backend now under customers, there are none to be found. Thanks in advance for your help. Dirk

Hello Do you mean you can't find the receipts in the sales reports?

Does anyone know how to make the printer phomemo m110 print orders or receipt?

An Interview with Marco Van Daal May 3, 2025 Why, How, and When Did You Start the Business? I launched our small distillery in Aruba just over a year ago. We’re a craft operation, and from the beginning, we knew we needed a software solution that wouldn’t overwhelm us with upfront costs. That’s what initially attracted us to Loyverse. The free trial period gave us time to evaluate whether it could handle the strict local regulations, especially since investing heavily in something untested was not an option for us. What Makes Your Business Unique? Our business stands out because we are a craft distillery. We don’t produce in mass quantities — instead, we focus on small batches. Aruba, being a popular tourist destination, has a bustling hospitality industry, and we’ve successfully positioned ourselves as a local supplier to hotels and restaurants. Our focus on quality over quantity, combined with our connection to the local scene, is what sets us apart. How Did You Discover Loyverse? Interestingly, I stumbled upon Loyverse when I saw a customer display in a shop. At the time, we were actively searching for a POS system, so I asked the store clerk a few questions. He shared the name, and after conducting some online research, we began testing it ourselves. The simplicity of the layout caught my attention right away, and it grew from there. What Features Convinced You to Subscribe? One of the biggest hurdles we faced was handling excise taxes — a specific tax calculated on the volume we produce, not the sale price. Most software on the market could handle VAT, but not excise tax. Loyverse didn’t support it out of the box, but after consulting with their support team, we created a workaround by setting up two separate shops in the system: one for production and one for sales. Transferring inventory between them allowed us to account for the excise tax based on volume. That flexibility, especially using the advanced inventory and transfer features, made all the difference and convinced us to subscribe. What’s Your Advice for Aspiring Entrepreneurs? Why are you waiting? Seriously — there’s never a perfect moment to start a business. Many people hold off, waiting for all the stars to align, but that day never comes. If you believe in what you’re doing, just go for it. You’ll learn, adapt, and figure it out as you move forward. That’s what entrepreneurship is all about. Follow them in Facebook: https://www.facebook.com/ArubaRedAnchor

Hi, I'm trying to keep ingredients like "Haloumi Cheese" tracked across all my stores but prevent them from showing up on the POS. I’ve added the item to all stores, but I don’t see an option to uncheck or disable "Sell item" for specific stores. Is there a way to keep items hidden from the POS while still tracking inventory and using them in composite recipes?

In this case, I can suggest using modifiers. By using modifiers, you can be able to pick and choose the options for the meats and veggies. With this, you need to create a separate modifier for the meats and add another section for the veggies. How to Set Up and Apply the Modifiers https://help.loyverse.com/help/how-set-and-apply-modifiers