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SE PUEDE DESCARGAR EN PC?

Hello, We're using an Epson TM-L90 which prints both labels and receipts. Since this is for a pizzeria which delivers pizza and related appetizers, when customers place orders we want to print each item in the order onto a separate label and stick it on the corresponding box (pizza, bread sticks, chicken wings, etc.). We're having issues with the format of the text on the labels which is too big and causing the printing of labels to be too slow and misaligned. Is there a way we can customize the format of the items in each order to print on individual labels? We don't need to print receipts as the labels on the boxes already serve as receipts. Any help would be appreciated. Thanks.

How can I track my drinks in a meal modifier with a burger? I have modifiers enabled, so when somebody's ordering a burger they can either get just the burger, or a meal deal with drinks and fries. I also have drinks being sold separately, with 'Track Stock' enabled. I want the coke bottle inventory to deduct the bottle from the inventory when the 'Meal Deal' option is selected - right now its only being deducted when the drink bottle is ordered separately. Anybody done this? Thanks in advance!

quiero cambiar la tarjeta que registre para hacer el pago pero no encuentro como hacerlo

Hello! Please contact us by help@loyverse.com from your Loyverse account's email by providing screenshot of the message about email confirmation and the last 4 digits of your card number which you try to add for payment of subscription

Yes! Thank you for your support

Hello! It lloks like this issue is already solved

again, wow! This forum is incredibly helpful!

I am trying to export my sales report from the previous month, which requires a subscription, but when I try to pay for the subscription, it tells me that my email is not confirmed, so the payment cannot go through. However, I have confirmed the email address many times. Has anyone else encountered this problem?

Thanks. We were trying to achieve without using a printer or customer display. Determined it couldn’t be done so we bought a little seiko receipt printer for this purpose only.

Hello Please check this information. I hope it will help: The order number is displayed only on a paid printed receipt (if the open ticket was not saved), on the KDS, or on the printed kitchen order.  The meaning of the numbers in the order: Example #59-007  59 - is the POS number; 007 - is the order number; When the order number reaches 999, it starts again from 001.

Yes we were eventually able to sign up - I contacted loyverse and the option appeared a few days later

i also try to activate this option, have you done this?

Sabemos que siempre ofrecen una solución alternativa, sin embargo no he leído una respuesta que diga que se envió la sugerencia al area de desarrollo o algo similar. el problema es real, ahí esta y necesita algo de atención en mi humilde opinión. Saludos a todos y gracias a Loyverse por esta excelente herramienta.

Thank you. Could you post it in this section? https://loyverse.town/forum/29-feature-requests/

I have created an item for sale that has composite items that are not available for sale. However I am having some trouble with this. I have looked on here for answers and it seems that I do not understand what 'composite items' even are!! As someone who has been in pos industries, mostly hospitality, I can't even fathom what this is even about if it is not what I thought it was!! Anyway, here is my problem: We sell an item called 'Meze' A Meze has 20 items as part of it. I thought composite item was that the 20 items form 1 item, and that this can be used in an actual useful way! Apparently not. What is it for? I need the customers receipt to say Meze, I want the Kitchen order print to list the 20 items. Simple! No other version of this is acceptable. We are NOT going to click on 20 items each time a customer orders Meze. Not an option. We are NOT going to click 20 items as a modifier. Not an Option. I started to wonder if composite item was about stock tracking, but that can't be right, as tracking inventory on composite items is an option. Must have some other function that eludes me, and we do not do track inventory this way anyway, and over 30 years in this industry and NO business I have ever worked for, or run myself did this. No small independent for sure, unless you're an idiot and good luck with bankruptcy or working for nothing! So again what is it for?? And how do I achieve what I need here? Which I think is VERY important function and seriously shocked that this isn't what I thought it was. Maybe it's my age, so any help would be greatly appreciated!

Hello @Yasu, we have the same issue but with TSP100LAN printer which is one of the supported versions. The right side of the receipt seems to be too long? I measured the spacing on left and right side and they are the same so it looks like Loyverse is mis-positioning the right column?

I am trying to connect our TM-P20 printer to the app. It's connected to the iPad and all test prints have worked. I followed all directions in the Loyverse user guide and the printer's user guide with no luck. When I go into the Loyverse app settings and add a printer, it says there are no printers detected. I made sure that Bluetooth was turned on for the apps and device, and updated all firmware. The iPad is older so it cannot be updated past iOS 15.8. What are other ways I can connect the printer to the app?

Try to use a label shell which has no separation gaps

You need to enable stock tracking for the desired item

Press on the item in the ticket , press on the item count and adjust it as you wish

Technically this can be done But logically , item in the ticket can be adjusted or deleted entirely by the clerck

There is an option after enable track stock button from the website , fill in the low stock number like the pocture attatched Is this helpful

Good. You should have a printer connected to the pos so the number pf the order is printed on the reciept Is this helpful