All Activity

as you can see i want my reciept to have some what similar format which allows clear understanding of price and quantity so how can i do that?

Hi, I create a plugin dat creates a receipt via API, and it appears in Receipts in the pos , so that's working, but I doesn't print automatic the receipt. is there a solution for this ? does automatic printing also works within receipt that is created via API ?

Running a wholesale business comes with constant movement, tight margins, and the need for absolute clarity over numbers. In this interview, a Kenya-based wholesaler shares how identifying a market gap led to building a growing consumables business—and how early challenges pushed them to rethink how they track sales, profits, and inventory. Discover how Loyverse POS helped bring structure, flexibility, and data-driven decision-making to a fast-paced operation. What type of business do you have and what is its background story? I run a wholesale business, meaning we sell a wide range of consumable goods. Our products include flour, maize flour, wheat flour, cooking oil—essentially everyday consumables. We receive these items in bulk and sell them in large quantities. The inspiration behind the business was quite simple: being broke is not enjoyable. We noticed a clear gap in the market and decided to take advantage of it. We operate in Kenya, and this is now our fourth year in business. What challenges did you face when you opened your business, and how did you overcome them? When we started, we faced many challenges. There were regime changes, political instability, frequent tax revisions, and occasional losses. One of the biggest internal challenges was not being able to clearly identify which products were profitable and which were not. We would stock large quantities of many items, only to realize later that some of them were not economically viable. Another major challenge was collecting money while keeping accurate records. With the high volume of traffic in the business, writing down sales manually became tedious and hectic. Calculating profit and loss, as well as product valuation, was especially difficult at that stage. We overcame these challenges with the help of Loyverse. When it came to internal product analysis, profit margins, and calculations, Loyverse proved to be extremely useful. How did you first find Loyverse POS, and what made you decide to implement it in your business? I am a researcher by nature. I like to conduct thorough and conscientious research before making decisions. During this process, Loyverse consistently appeared among the best POS solutions. I tested several products and eventually settled on Loyverse. I did a test run about 18 months ago, and after that, I have been using Loyverse consistently for the past 12 months. Which Loyverse features have had the biggest impact on your business? First of all, Loyverse clearly shows which products sell the most. It categorizes items and also separates sales by payment type. This allows me to see whether I am making more money through cash or cashless payments—and where the business is underperforming. I can also identify which items generate the highest profits and which generate the lowest. All of this information is easily accessible in the Back Office. Employee management has also been much easier with the Loyverse app. Another feature I appreciate is how user-friendly it is to edit items. Our business changes daily, and prices fluctuate constantly, but updating prices in Loyverse POS is quick and simple. We needed a flexible POS system, and that is why we chose Loyverse. In summary, we chose Loyverse because of its flexibility, easy interpretation of figures and data, and its ability to identify and solve our core business problems. Do you use any of the additional apps that Loyverse offers? No, I actually wasn’t aware that Loyverse offers additional free apps. Thank you for sharing this information—I plan to start using the Dashboard app immediately after this meeting. Who are your main customers? We serve three main types of customers. We supply large institutions such as schools, hotels, and banks. We also cater to events, as well as small retail businesses and individual customers. Have you integrated Loyverse with any other systems or platforms? Yes, we have integrated Loyverse with a local ERP system. We developed this integration ourselves. What type of advertising do you use for your business? We mainly use WhatsApp for advertising. Our marketing is very targeted. I am also a graphic designer, so I create all the promotional materials myself—whether for holidays, giveaways, or when targeting specific institutions. We do not have a website or social media pages. We focus solely on WhatsApp because it allows us to directly reach a specific geographical market and serve a defined niche. What are your future plans for the businss? We are currently in a growth phase. With the help of Loyverse, we have identified the most profitable items, and we plan to focus more on those while managing the others more carefully. We are also considering shifting markets and adjusting some product lines, although no final decisions have been made yet. Additionally, we plan to either open a second store or expand our existing one Do you have any advice for aspiring entrepreneurs? First and foremost, conduct proper market research. This is one of the most undervalued steps. Many people identify a need through word of mouth but fail to do the necessary research. Once you confirm that there is a market, you can develop a strategy to sell and make a profit. Don’t be afraid to start—and if things don’t go as planned, don’t be afraid to close and try again.

Dear Loyvers I cant access Advance Inventory. pls. see attachment. Thank you

[form] => SQUARE [color] => GREY [image_url] => image_url is always just empty API says it should be a string, and I see in other posts - others have managed to get the URL path - so has this feature broken, or been removed? "form": "SQUARE", "color": "GREY", "image_url": "string",

Buenas tardes o buenos días según día la hora Mi petición es simple pueden integrar el método de mercado pago para que mis clientes puedan pagar directo con la máquina pos sería ideal así gracias

You can use a VPN to continue ussing this app

Hello Loyverse team, I am a long-time Loyverse user and truly appreciate how intuitive and well-adapted your POS system is, especially for restaurants. After trying many solutions, Loyverse is the only one that really fits operational and back-office needs. However, in France, VAT-registered businesses are legally required to use a cash register system certified under the NF525 regulation. At the moment, the lack of this certification prevents many users from continuing to use Loyverse legally. I would like to ask whether NF525 compliance is being considered in your product roadmap. This certification would allow current French users to remain compliant and would open a significant opportunity in the French (and European) market. Thank you for considering this request, and I hope it reaches the development team. Kind regards, A loyal Loyverse user

Hello! Thank you for your post. May I know if you found this method? In advanced settings, Drawer ESC/POS commands: 10,14,00,00,00 Meanwhile, we also have an option to open the cash drawer without making a sale here.

Hello. Thank you for your post. Loyverse expects the response from your server to be JSON (starting with {). Instead, it received a response starting with <. This is the opening bracket for HTML tags. [Source: (String)"<!DOCTYPE html>... <title>Server Error</title>...: This means your web server or framework caught an error and returned a standard "500 Internal Server Error" or "404 Not Found" HTML page to Loyverse.

Congrats on your achievement! It’s impressive how you went from manual orders to a streamlined system that helps you better serve customers and track your sales so confidently.

Our business is bar sales We have recently updated 3 x POS Terminals from Sunmi T2 Lite with iMin swan 2 with built in printer as we couldn’t update Android on Sunmi which was 7.1 version where SumUp updates required Android 8 or higher! As not tech clever and didn't realise that as the cash drawer is controlled via the iMin terminal you can’t open the cash drawer without printing a receipt which we don’t normally do unless a customer request one. I now see by reading this forum that the drawer needs to be connected to a printer so that the command to open comes via printer and in turn from the Loyverse app. I wouldn’t be surprised if other people who have purchased iMin terminals have had the same problem but wondered if Loyverse Team work closely with these manufactures so that the software and hardware are compatible with each other. I would have thought that it would be in both iMin and Loyverse to work closely together as financially it could well benefit both of them for people looking for a great system like Loyverse and POS terminals which are value for money. Unfortunately I feel I haven’t got a good deal now as I’ve had to replace expensive Sunmi units which are only 3 or so years old as can’t be updated to a product which is good value but unable to fulfil our requirements Is there any chance that Loyverse team along with iMin team can supply a solution to synchronise software and hardware that can make them a perfect combination/partners Regards Peter

Hola tengo un problema realice la conexion de Beejek con loyverse pero la verdad no me funciona al ser de pago y quiero quitar esa conexion, lo que hago es entrar en integraciones-Apps y ahi le doy en Beejek desconectar aplicacion y en ese momento se quita, pero tiempo despues vuelve aparecer. alguien sabe como borrar esa integracion o como dar de baja la cuenta de beejek?

Hola comunidad Escribo este post para ayudar a alguien a configurar sus impresoras a futuro en windows u otra plataforma 1) Crear el menu: Recomiendo crear un articulo en Loy, luego exportar el csv, subirlo a google drive y desde google sheets trabajarlo, (vas creando lineas hacia abajo) (oculté las columnas G hasta la L, porque en general van vacias) (handle y REF pueden ser distintos, por facilidad yo pongo números, el sistema pone el nombre con separadores de guión "-") 2) Cargar el menú: El archivo csv en google sheets, lo descargas e importas en Loy. (uso google sheet, para evitar el problema de la configuración de pais en excel, que es algunos separa las comas por puntos y eso complica el trabajo del archivo) 3) Usar Loy en Windows: Para ello descarga un emulador de android. El que mejor me ha funcionado es Memu (https://www.memuplay.com/es/), luego descargas Loyverse desde la playstore y configuras memu el tamaño de pantalla (engranaje, pantalla, 1920*1200 we chat) , sincronizas la hora (engranaje, Preferencias, switch de sincronizar hora), y configuras la zona del pais (deslizar pantalla hacia abajo, engranaje, escribes hora en barra de busqueda, Elegir fecha y hora, sincronizar automaticamente con la red y eliges tu pais, en mi caso Chile (las fotos están al final del post). Dato util. Todos los días abrir y cerrar memu, porque si suspendes el computador, al volver a abrir la hora de memu, se congela y queda desfasada) 4) Configurar las impresoras: Si usas Memu, no podrás usar impresoras por usb, (no he encontrado como hacerlo) si son impresoras por IP, necesitas saber lo siguiente. - IP: tipicamente la IP del router es 192.168.0.1 o 192.168.1.1 entonces, la IP de la impresora debe ser igual los primeros 3 números (192.168.0.XYZ o 192.168.1.XYZ) y el XYZ recomiendo que sea sobre 120 (para evitar problemas de que ya está usada la IP) - Como configurar impresora IP: https://www.youtube.com/watch?v=P8s5ZBcAgR4 - Driver para configurar impresora termica: http://filedn.com/l3YHTxXEORjSP7vqHLwob1f/Xprinter/ (Xprinter) - Comandos utiles ESC/POS : agregar un salto de linea: 0A Sonar beep al imprimir: 1B,42,03,02 (1B = Beep, 42 = no se pero hay que ponerlo, 03= cuantos Beep suenan, puede ser de 1 a 9, 02 = largo del beep, puede ir de 1 a 9 el largo) - Algunas impresoras termicas no soportan el modo gráfico, hay que pasarlas a modo texto. (puede que te haga una impresión pero la segunda en adelante se quede pegado). Para ello en Loy TPV app, Configuración, Impresora, Seleccione la impresora, Configuración avanzada, Modo impresión, cambiar de Gráficos a Texto. Debajo puede ver los espacios para los comandos ESC/POS de antes inicio, corte y cajón de dinero. 5) Lo que me ha funcionado mejor para las impresoras es poner un router en modo WISP para las impresoras, en vez de usar el router que provee la compañia de internet, esos a veces bloquean los puertos, o le cambian la IP) 6) Recomendación poner 2 impresoras (1° funciona de caja, imprime recibos, 2° funciona en cocina, imprime pedidos) 7) Para las propinas, Loy no tiene una opción directa, la opción se puede usar es impuestos, y agregarlo al final, confunde un poco la venta total, pero la neta se mantiene bien.

Buen dia, me interesa utilizar el uso de propinas en cada venta, quiero poder utilizarlo para pago en efectivo o tarjeta. he tratadom de agregarlo como articulo para sumarlo a la vebnta, perop se me dificuklta al querer totalizar del total de la venta como un porcentaje (10%,15% o 20%) del total de la venta. agradezco de antemano su ayuda.

Can I have more than one business for my email

Hola no estoy logrando que aparezca la opcion de descuento por articulos, solo puedo hacer descuentos del ticket completo. Hay algo que me faltaria configurar?

Brady Mendoza, co-owner of a family-owned grill restaurant in Honduras, shares how implementing Loyverse transformed the way they manage their daily operations. From improving order organization during peak hours to gaining better control over inventory and sales, Loyverse became a key ally in operating the business with greater efficiency, clarity, and peace of mind. To begin, could you briefly tell us about your business? How long have you been operating? The business is a grilled food restaurant. It has been operating for approximately thirteen years. It is located in San Pedro Sula, Honduras. It is a family-owned business, and the main owner is my mother. I have always supported her, and since last year, I started using the Loyverse POS application because we were having many issues with order management. Orders had to be written down manually, so I began testing different applications until I found Loyverse, and we have been working with it ever since. What other challenges did you face before using Loyverse? During peak hours, customers would pile up, and sometimes people claimed they had been waiting twenty or thirty minutes for their food when in reality they had only been waiting ten or fifteen minutes. Loyverse has helped us significantly by allowing us to take orders in sequence. Some orders take longer to prepare, so we can prioritize other items that are faster to serve. This has helped us maintain better control. It has also helped us with inventory management, especially when handling soft drinks, which is now much easier. Previously, we only had an estimate of our income, but with the application, we now know our average monthly and weekly sales, as well as which products sell the most. You mentioned that you explored several POS systems before choosing Loyverse. Was there a specific reason for selecting it? Previously, I used another application, but it did not meet my needs at that time. I tested two or three other applications, but they were very complex and required payment. They offered a seven-day trial, but they were still too complicated for what I needed. When I found this application, I really liked how practical it is and the fact that approximately 95% of its features are free. Another important factor was device compatibility, especially with tablets, since I manage everything using tablets. The kitchen order display runs on one tablet, and I use another for taking orders. That flexibility was something I really appreciated. Those were the main reasons that caught my attention. Additionally, for someone who is not very familiar with technology, trying a new application and having to pay for it can be intimidating. These applications are usually expensive, so that was another key factor in my decision. Since implementing the system, which features do you use most frequently? Primarily, we use order intake and the kitchen display screen. We receive orders via phone calls, messages, and in person. We also make extensive use of the order comments feature, since many customers request modifications, such as removing a specific ingredient. This ensures that it is clearly indicated on the kitchen ticket, for example, if a dish should not include cabbage or tomato. This allows us to maintain better control. The payment process is also very efficient, as entering the data and calculating change is much faster, which speeds up the entire operation. That has been extremely helpful. Regarding inventory and reports within the back office, is there any feature that you find especially useful in your daily operations? I do not access the back office very frequently, but I do like reviewing averages to see which products are selling the most and to monitor income. I mainly use it to track soft drink sales, since the profit margin is very small and almost everything is reinvested. At the end of each sales week, I log in and review receipts one by one to calculate total soft drink sales. That is the primary way I use the back office. At one point, I tried activating an integration available in the Marketplace because I wanted to see if I could send orders to customers via a link or QR code. Overall, that is how I currently use the back office. You mentioned that the application is used on multiple tablets and by several people. How was the implementation of Loyverse for your team? Did anyone face difficulties, or was the adaptation smooth? I am the primary user since I closely monitor customer interactions, but two other employees also use the system and find it easy to work with. In my case, since I use a tablet, it works better for me to have all products displayed on a single screen. Because that view organizes items alphabetically rather than by category, I added numbers at the beginning of each product name. For example, grilled items start with number one, fried items with number two, and soft drinks with number three. This allows me to keep everything organized on one screen and makes the process more practical. Did you notice changes in your business when comparing the period before and after using the system? Yes, especially in loss control. Previously, losses could occur, but now it is much more difficult, particularly with soft drinks. In a restaurant like ours, sometimes a customer or even an employee might take one, but now, if something is missing, we can review the records and camera footage to determine what happened. It has also helped us identify which products sell the most and recognize slower weeks, something we did not have clear visibility on before. The kitchen display screen is the tool we use the most, and the biggest change in the business has been in order intake and delivery. That was the key improvement. And in terms of customer service, did you notice whether customers perceived any changes? Absolutely. Before, everything was essentially manual. Customers began to notice that we were using tablets, which caught their attention. Several customers who own other businesses have asked which application we use. Many assume that such systems require high costs, as they are familiar with other applications that are expensive and billed annually. Some even thought I had developed my own application. I explain that it is a readily available application, accessible, and very easy to use. Do you believe Loyverse has made your business more efficient in terms of sales and decision-making, for example, through the use of reports? Yes, definitely. In the restaurant business, there are peak hours when you are responding to a message while receiving one call and then another. Previously, everything had to be done manually, writing down each order or constantly checking WhatsApp. At times, we made mistakes, such as serving a customer whose order had just been placed while another customer had been waiting for twenty-five minutes. In that sense, being able to take orders efficiently during peak hours has been extremely helpful. It is very practical. Additionally, while orders are being prepared, payments can also be processed. This allows us to ask customers to wait briefly while the order is completed and then proceed with payment, creating a clear and organized workflow. To conclude with your personal opinion and advice for other entrepreneurs, considering this is a restaurant, would you recommend this system for similar businesses? Yes, absolutely, for both similar businesses and other types of businesses. As I mentioned before, I used another application for a retail venture, and this application works just as well for restaurants as it does for general retail stores. I fully recommend it. I understand that the application is currently free, except for certain add-ons such as employee management, which I use. If improvements were implemented in the future and the system became paid, I would gladly accept that. Finally, what advice would you give to other entrepreneurs? Above all, understanding that the beginning is always difficult. Starting and sustaining a business is not easy, but over time, you build your customer base. It is important to remain resilient and not become discouraged, because there are good days and slow days in terms of sales, and that is completely normal. Learning to stay calm, always maintaining a smile for customers even on challenging days, and persevering are key. Things arrive in their own time. The most important thing is not to lose motivation and to keep moving forward.

Already did what others users and answers were posted. Pleas, help me, i dont know whats the problem.

Unfortunately, since you will log in as owner, it is not possible to restrict any feature from the dashboard app.

Hello, Could you clarify what you want to do with the Black Coffee?

Hello there! In this case, if you would like to be able to get a more detailed report of your sales, you can export your 'Receipts' report and filter it from the CSV file to get the data you need. However, please note that exporting your reports may have additional fees.

Hello! There is no Purchase Orders report available. Every PO document can be saved as PDF or CSV file on the device with all its details (how much was spent and items information).

This is smart. But how can you hide your profit to your dashboard app?