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Hola Rocío, muchas gracias por la información. ¿Desde entonces te han vuelto a contactar?

My till won't print the receipt ? It used to but now its stopped

how to setup SFTP, to send daily sales to backend servers

I don't think they integrate with Dojo bit the do with Teya, message me for details

It should just be an option you can turn on for each Modifier you create. In my case, I want to add an Extra shot of coffee to all the coffee beverages on the menu. It is common for people to ask for a double espresso when ordering something like a Cappuccino o Latte. However, some people will ask for tree shots of coffee. Unfortunately, by just using a Modifier I can't bill the for one more shot. I would have to create a second modifier with the same Extra shot or simple call it a double shot and use it instead of the single extra shot. This however seems like an oversight, it just means adding a ton of modifiers to the menu just because we cant have quantities.

I was looking to solve the problem of not having quantities for Modifiers. So I decided to add an Item with no set price and call it SPECIAL. The problem I encounter is that by default you only get to set a price and that is it. However, you can go back to the Item and add a commentary. This in my opinion needs an additional option to activate commentary by default. That way you can add the price and add a commentary straight away, about what exactly you are billing the customer.

Hello, To stop the subscription for Unlimited Sales History and avoid receiving further bills, please unsubscribe from it in your Back Office. You can do this by navigating to Settings > Billing and subscription and selecting the unsubscribe button.

Me enviaron un mail el 5 de Agosto ¡Hola! Nuestro equipo ha preparado una versión beta de la integración a través del sistema Verifactu, y nos gustaría invitarle a participar como tester beta. Si está interesado/a, por favor responda a este mensaje y le guiaremos con los siguientes pasos para comenzar. Atentamente, Hideto González Equipo de Loyverse

Hello When opening an exported CSV file, please make sure you choose UNICODE (UTF-8) and a separator COMMA: Alternatively, try to use Libre Office instead of Excel: https://help.loyverse.com/help/export-libreoffices

Hi, does anyone know how to stop subscription for unlimited sales history so it will not keep sending bill?

Was there ever a fix for this. Drives me crazy every time

When I export recepts the date is in the mm/dd/yyyy (time) format. When I open in Excel, even if my locale is set to UK the Date wont change. I use Google sheets to reformat but it only works on some . not all of the dates. Similar problem with receipt numbers that format as DAte. Tried the import Function in Excel nut this doesn't seem to be able to fixthe issue either. Anyone got a simple fix or could Loyverse have a .xls format as well as .csv

I want to obtain the breakdown of payment methods when a bill is paid by multiple payment methods, but don't know how. Please help! I am running a restaurant, and at the restaurant, sometimes customers come in a group and split the bill. For example, for a bill of $15, one customer may pay $10 with credit card and the friend may pay $5 with cash. However, I don't know how to obtain the breakdown of each payment like this through API. It will really help me if I can get this, because everyday I have to check if the info in Loyverse really match the money we received. Thanks in advance for your help!!

Dear all, any update yet? Thanks.

Hello, I’m implementing webhook signature verification for Loyverse in PHP. The verification works correctly when the request body contains only English characters. However, when the payload includes Arabic characters, the generated signature does not match the X-Loyverse-Signature header, and the verification fails. Here’s the relevant code snippet: ```php protected function verifySignature($headers) { $input = file_get_contents('php://input'); if (empty($headers['X-Loyverse-Signature'])) { return false; } $signatureHeader = $headers['X-Loyverse-Signature']; $secret = 'MY_WEBHOOK_SECRET'; $calculatedSignature = hash_hmac('sha1', $input, $secret, false); return hash_equals($signatureHeader, $calculatedSignature); } ``` Works fine with English payloads. Fails when the payload contains Arabic (e.g., product names, notes, etc.). Is there a solution? Thanks in advance!

Opening a coffee shop while in medical school might sound overwhelming, but for Cyd Rosal, it was the perfect blend of passion and purpose. Inspired by her love for cafés and her hometown’s rich coffee culture, she transformed her dream into a thriving business that’s now on the path to expansion. With the help of Loyverse POS, she has been able to balance studies and entrepreneurship while keeping her shop running smoothly—even from afar. What kind of business are you running and how did it start? My business is a coffee shop that also serves local delicacies and coffee from our hometown. I started it just last year. Back when I was in college, I loved visiting cafes—I’ve always been a coffee fan. But going to coffee shops can get expensive, so I thought, “Why not make my own?” At home, coffee is actually one of our town’s main products. I would try recipes I found on YouTube, experiment, and innovate based on my taste. That’s how it all started. Right now, my coffee shop is temporarily closed because we’re expanding. The first space was too small, and when students discovered us, it became difficult to accommodate everyone. So, we’re building a larger space to welcome more customers. That’s also how I found Loyverse. I was searching on YouTube for the best POS system for beginners. I tried another local system before, but it didn’t work out. Loyverse, even just the free version, has been perfect for me. It helps me track sales, expenses, and stock in real time—even when I’m away at medical school. What makes your coffee shop unique? In the Philippines, there are so many coffee shops. For me, what makes us different isn’t just the product, but the balance of quality and customer service. I always tell my staff: taste is subjective—some may love our food, others may not. But what we can always guarantee is excellent service. Every customer should feel special. That personal connection adds something extra to the coffee and food we serve. So in short, we balance quality and service. That’s what sets us apart. How has Loyverse helped in managing your business? Honestly, just with the free features, I’m really satisfied. It’s very beginner-friendly and easy to use. I can monitor my business while I’m in school, which is so important since I can’t be there all the time. Even my employees find it simple. I only needed to teach them once, and they got it right away. That makes a huge difference—it saves time and prevents mistakes. What are your long-term plans for the coffee shop? Right now, I see my coffee shop as a trial-and-error ground. I’m still perfecting things—whether it’s the menu, the service, or the overall experience. But yes, I’m planning to expand. Once I feel we’ve perfected it here, I’d love to open more branches and grow the business. What advice would you give to young people who want to start a business? My advice is simple: just do it. If you feel strongly about something, go for it and give it your best. Of course, I also hesitated at first. The biggest challenge was getting my parents’ approval, especially since I was still a student and didn’t have much financially. But once I had their support, I pushed forward—even with no prior business experience. What drove me was my love for the café ambience, the feeling coffee shops create, and the joy of serving good food. That passion was enough to get me started. Follow their Facebook: https://www.facebook.com/share/1A2DfuDbhQ/?mibextid=wwXIfr

Hello everyone, I’m currently developing a mobile application where customers can place orders. My question is: when a customer completes the payment through the mobile app, is it possible to create orders via the Loyverse API so that they can also appear in the Loyverse KDS? If so, could you please guide me on how to achieve this?

Hello everyone, I’m currently developing a mobile application where customers can place orders. My question is: when a customer completes the payment through the mobile app, is it possible to create orders via the Loyverse API so that they can also appear in the Loyverse KDS? If so, could you please guide me on how to achieve this?

ah ok i see it now. thank you

oh it looks like i dont need to create an app? i just need to make an api access token and thats it?

I have an issue trying to test the api. I cannot create an app via the developer dashboard. I put in the name and redirect url but it does not show anything afterwards. Because of this I cannot go through Oauth. Please help.

If I pay $5 for one employee account (for my manager), part of his work is adding stocks. I would like the manager to have “add stock only” permission. But the only option I found is “Manage items”, which allows them to add, edit, or even delete items — so they could manipulate stock data. I can’t find a permission for “stock add-only”. Do I need to upgrade to the $25 bundle to get this level of control, or is there another way to limit permissions just for adding stock?

Hi, When I set number of items my Loyverse app on Teya unit does not obey the unit amount. I will keep selling past zero stock and not give the warning at the set limit.

The customers' ID may help if multiple customers have the same name.

Hello For the seat numbers, you can use the predefined open tickets feature: How to Use Predefined Open Tickets to Name Tables https://help.loyverse.com/help/how-use-predefined-open-tickets I am afraid it is not possible to print receipts with the modifiers hidden.