Jump to content

My receipts and day totals look fine in the back end but when printed they dont show all the numbers!


Recommended Posts

My receipts show everything (price for each item, grand total, amount paid, change in return) online on the loyverse system, but when I print it to my NETUM printer, so far I am only getting the grand total on receipts and NONE of the numbers printed for the shift report. Can anyone help?? I have no idea what is wrong.

shift report.jpg

S receipt.jpg

s receipt 2.jpg

Link to comment
Share on other sites


Hello, when this happened to us we had to change the paper width, to do it we opened printer settings in the Loyverse POS App and chose the smallest PAPER WIDTH, just as in the screenshot below.

paper width.png

  • Like 1
Link to comment
Share on other sites

Additionally, to fix an issue with the cutter, please try this workaround:


Please go to the App → Settings → choose your printer, then open Advanced Settings → and in the field 'Cutter ESC/POS Commands', add 0A,0A before existing values. (This will make the printer feed more paper at the end of the receipt)
For example: 
You would have to write 0А,0А,1D,56,42,00



Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

Loyverse Point of Sale





  • Create New...