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How to do print ticket without charging first?


MAGGIE72
Go to solution Solved by Georg,

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Our cafe is eat first and then pay later.

So right now we have to press the CHARGE in order to print the receipt.

How to just print the receipts for front desk & kitchen without charging first? So that we can revise any items in the ticket before charging.

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On 5/29/2024 at 10:31 AM, MAGGIE72 said:

Our cafe is eat first and then pay later.

So right now we have to press the CHARGE in order to print the receipt.

How to just print the receipts for front desk & kitchen without charging first? So that we can revise any items in the ticket before charging.

Hello
To the kitchen/bar staff, you can send the kitchen order to be printed on the kitchen printer or shown on the Kitchen Display.
Please, check more details, here:

Using Kitchen Printers with Loyverse POS
https://help.loyverse.com/help/using-kitchen-printers

Kitchen Display System Configuration Guide
https://help.loyverse.com/help/kds-configuration

Also, you can print a BILL before charging a receipt:

How to Print Bill
https://help.loyverse.com/help/how-print-bill

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  • 2 months later...

to send to kitchen I can press save and using the feature of open tickets to choose the table.
After this selection, the order is printed..

this is ok, but If I forget to press save, and press charge instead, it also prints the order without the table name of course.
Is it possible only to print open tickets, and not by pressing on charge ?
thanks,

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On 8/25/2024 at 9:04 PM, Klaus said:

Is it possible only to print open tickets, and not by pressing on charge ?

Hi
Unfortunately, it is not possible to DO NOT print the kitchen order when you charge a receipt. 

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is there any possibility to print only if the customer has already paid ? on the ticket there should be the table number. 
Thanks

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On 8/30/2024 at 2:22 PM, Klaus said:

is there any possibility to print only if the customer has already paid ?

Hello
Do you mean, to print the kitchen order only if the receipt was already paid?
If you mean so, unfortunately, it is not possible. The kitchen order is sent in both situations: if you press the SAVE button or if you charge a receipt.

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