dfedosoff Posted May 31 Share Posted May 31 Can you issue a refund on a item when you don't know the receipt number? For example, an item is returned with no receipt, I can't search the item anywhere either to see what date it was sold and for how much? Diana Link to comment Share on other sites More sharing options...
Mido Posted May 31 Share Posted May 31 2 hours ago, dfedosoff said: Can you issue a refund on a item when you don't know the receipt number? For example, an item is returned with no receipt, I can't search the item anywhere either to see what date it was sold and for how much? Diana I have same question Link to comment Share on other sites More sharing options...
Mia Posted June 21 Share Posted June 21 Hello. It is not possible to refund an item without the receipt. If the customer that wants to return an item is a registered customer, you can view their purchase history in the app and find the receipt where they have bought this item. You can check this help article: Purchase History of a Registered Customer in the POS Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now