Rach29 Posted January 5, 2021 Share Posted January 5, 2021 What is the best way to change an incorrect receipt eg. payment was put through as 'Cash' but should have been 'Card'? Link to comment Share on other sites More sharing options...
Solution Mia Posted January 6, 2021 Solution Share Posted January 6, 2021 Hello, You can cancel the receipt with the wrong payment type. You can cancel receipts in your account in the Back Office. When you cancel a receipt, it will not be accounted for in the reports, and all items will be returned to stock. Please, check the tutorial for more details: How to Cancel Receipts Then, you need to create a new receipt with the correct information. Link to comment Share on other sites More sharing options...
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