Din Posted June 19, 2020 Share Posted June 19, 2020 Hi, how to open cash drawer without printing the receipt? I want to insert the cash and print the receipt if the customer ask for it Link to comment Share on other sites More sharing options...
Solution Andy Posted June 19, 2020 Solution Share Posted June 19, 2020 How to open cash drawer without making a sale You can set the right to open cash drawer without making a sale for your employee group. Go to ‘Access rights’ menu at the ‘Employee' section in the Back Office and open the group for the editing. Check the box ‘Open cash drawer without making a sale’ in the ‘POS’ section. Don’t forget to save. You can find the ‘Open cash drawer’ button in the three vertical dots (⋮) menu at the Sale screen of your POS. Note: the button ‘Open cash drawer’ is displayed only if there is at least one printer connected with the option 'Print receipts and bills'. https://help.loyverse.com/help/connect-cash-drawer Link to comment Share on other sites More sharing options...
Din Posted June 19, 2020 Author Share Posted June 19, 2020 That the wrong answer. My question is how to make sale and open the cash drawer, without printing the receipts? Link to comment Share on other sites More sharing options...
Andy Posted June 19, 2020 Share Posted June 19, 2020 Unfortunately, it is impossible to make a sale by selecting a cash payment type and opening the cash drawer with no printing receipt. Link to comment Share on other sites More sharing options...
Yianni1066 Posted July 16, 2020 Share Posted July 16, 2020 (edited) For me, this is a massive flaw! Can't believe the cash draw doesn't open on completed sales because I sent nothing to that printer. Why not add the instruction to cash sales so the draw opens regardless of whether you print anything! My workaround is to create a menu item for that printer of zero value, I just called it 'Till', but staff forget to tap it sometimes, especially on long orders, they finish the sale and of course, till doesn't open. I have to keep reminding them to press it. Such an unnecessary step and wastes only a small amount of paper, but a lot less than printing receipts that no one wants. This is beyond ludicrous! Edited July 16, 2020 by Yianni1066 Link to comment Share on other sites More sharing options...
Blinken Posted June 2, 2022 Share Posted June 2, 2022 I noticed that this has been updated! Now if "Print receipts and orders" is ON, but "print receipts and orders automatically" is OFF then the printer doesn't print a receipt and the cash drawer will be open. Link to comment Share on other sites More sharing options...
Mathusuthan Posted August 24, 2022 Share Posted August 24, 2022 I am using iMin D4-504 POS machine, it's come with inbuilt Bluetooth printer, The Cash drawer connected with RJ12 Cable to iMiN POS , when i Charging the Ticket the cash drawer didn't open, when you print the Receipt only the cash drawer will open, but i don't want waste the paper unless if customer needs only do printing, CAn help me fix on this issue, thank you Link to comment Share on other sites More sharing options...
Yasuaki Posted August 25, 2022 Share Posted August 25, 2022 14 hours ago, Mathusuthan said: I am using iMin D4-504 POS machine, it's come with inbuilt Bluetooth printer, The Cash drawer connected with RJ12 Cable to iMiN POS , when i Charging the Ticket the cash drawer didn't open, when you print the Receipt only the cash drawer will open, but i don't want waste the paper unless if customer needs only do printing, CAn help me fix on this issue, thank you Hello @Mathusuthan Could you try the method I wrote in the last comment? Link to comment Share on other sites More sharing options...
Mathusuthan Posted August 27, 2022 Share Posted August 27, 2022 Dear Mr.Yasuaki, Yes, I already contacted iMin Technical Support team, They also advised me same as you, it's working great , I changed the Drawer comments to 10,14,00,00,00 Than now when i finished the sale the Drawer opening without printing which is i wanted , Thank you ! Regards, Mathusuthan. 2 Link to comment Share on other sites More sharing options...
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