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Replacement of a tpv device without losing the ticket numbering.


Torpedo
Go to solution Solved by Andy,

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Hi,

I only see the option to remove a tpv device and enter another one in case of TPV replacement.

But in that case, another numbering starts. Is there the possibility to replace the devices without restarting the ticket numering.

 

Thanks in advance

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  • Solution

Hello. Could you please, send the request from the owner email to help@loyverse.com  with the request to sign out your POS (please, mention the POS name) from the device. After your POS is signout, you can enter to this POS from other device and continue receipt numbers. 

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