Torpedo Posted June 11, 2020 Share Posted June 11, 2020 Hi, I only see the option to remove a tpv device and enter another one in case of TPV replacement. But in that case, another numbering starts. Is there the possibility to replace the devices without restarting the ticket numering. Thanks in advance Link to comment Share on other sites More sharing options...
Solution Andy Posted June 17, 2020 Solution Share Posted June 17, 2020 Hello. Could you please, send the request from the owner email to help@loyverse.com with the request to sign out your POS (please, mention the POS name) from the device. After your POS is signout, you can enter to this POS from other device and continue receipt numbers. 1 Link to comment Share on other sites More sharing options...
Torpedo Posted June 18, 2020 Author Share Posted June 18, 2020 Thanks Andy, It was perfect! Link to comment Share on other sites More sharing options...
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