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Replacement of a tpv device without losing the ticket numbering.


Go to solution Solved by Andy,

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Posted

Hi,

I only see the option to remove a tpv device and enter another one in case of TPV replacement.

But in that case, another numbering starts. Is there the possibility to replace the devices without restarting the ticket numering.

 

Thanks in advance

  • Solution
Posted

Hello. Could you please, send the request from the owner email to help@loyverse.com  with the request to sign out your POS (please, mention the POS name) from the device. After your POS is signout, you can enter to this POS from other device and continue receipt numbers. 

  • Like 1
Posted

Thanks Andy,

 

It was perfect!

 

 

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