Jump to content
  • 0
Sam2019

Refund and the back office

Question

Sam2019

Is there anyway I can make a refund in the back office? it seems like there is not button for it there 

Share this post


Link to post
Share on other sites

1 answer to this question

Recommended Posts

  • 0
Natali

Hello!

By the sales activity logic, the Refund is possible to do only in POS, not in Back office.

 

Have a nice day! 

Share this post


Link to post
Share on other sites

Sign in

Already have an account? Sign in here.

Sign In Now

  • Similar Content

    • CWL
      By CWL
      My cashier cannot refund tickets. Sometimes he need to void a receipt.
    • Fanny
      By Fanny
      If I make a refund to my items, will that affect their stock levels? (the number of refunded items is added back to the stock)
    • Suzan
      By Suzan
      Hello,
      my cashier does not have the right to do refunds, so each time a customer comes to the store do a refund,  one of the administrators, who have the right to do refunds,  enters his PIN so the refund can be done!
      But I see that in back-office the refund is registered under the name of the cashier, which for me is very confusing since the cashier himself has not the right to do it.
      I need the refund to be registered under the name of the administrator who authorized it, so later I can check on them!
      How to do this? 
    • JTHK
      By JTHK
      During a refund, the discount (by amount) is automatically calculated by proportion.  How can it be deleted or adjusted?  Thanks.
    • Ronnie Conyers
      By Ronnie Conyers
      What areas are affected by issuing a refund?
×
×
  • Create New...