How to connect a printer to the Loyverse POS on the Chromebook?

[doko]

How to connect a printer to the Loyverse POS on the Chromebook? 

[Hänsel]

In order to do this, you must first take the printer and turn it on.
Turn on the power switch, which is on the left side of the printer.


The POWER lamp on the control panel will light.


Check the presence of paper in the printer.
Push the cover open lever, and open the printer cover.



If necessary load the paper roll into the printer, and pull the leading edge of the paper straight toward you.



Then push on both sides of the rear cover to close it.

Note:
After the printer cover is closed, the printer performs initial operations (from paper feeding to paper cutting). Do not open the printer cover until the initial operations are complete.
 

Next, you need to connect the printer to Chromebook.

Click your account photo.



Click on the Bluetooth icon.

If Bluetooth is off, turn it on.

Then go to the Bluetooth settings



After turning the printer's power switch on, press and hold the PAIR button on the rear of the printer for 5 seconds or more, and then release it. The LED will flash green.



Pairing will be possible during 60 seconds from the starting flashing green LED. During this time, execute "Search devices" from the Chromebook and tap the relevant device from the displayed list.





Note:
If you can not connect the devices, check if the printer is not connected to another device. Unpair from another device and try again.
Now let's move on to the settings in Loyverse POS
Open the Loyverse POS app, and in the main sidebar, go to "Settings".



Tap the "+" button in the lower right corner of the screen to create new device settings.



In the opened menu fill in the "Printer name" field, and select the desired printer model from the drop-down list.



Tap the "Search" button, and tap on the device name in the device selection dialog.



Tap the " PRINT TEST" button.



If a test receipt is printed successfully, then your printer is setup correctly.


 

Printing orders on Kitchen Display and kitchen printer
 

 

[Brock]

You have the same Chromebook as me! I am glad you went in detail for all of this.

[Arvinjay217]

Hi! I have a portable Bluetooth printer and I can't connect it to my Chromebook because Chromebook doesn't support Bluetooth printing.

In order to print a receipt, I always send it to my email and I use my phone which is connected to the Bluetooth printer. Then I print the receipt. 

I want to know if there are other convenient ways to print a receipt.

By the way, I don't always print a receipt. I only print it when they asked for it. 

1. Is there any solution to my problem? (Except buying a new printer)

2. Are there any settings that I could change or configure in the back office? 

3. Can I reprint the receipt? How?

Thank you! 

 

[rik]

hi, maybe you can help solve the problem with the printer
 

 

[FolcodeJong]

For some reason, my bluetooth-printer (mC-Print 2, connected as mPop) won't keep a working connection with my Chromebook (HP x360 14-da0900nd).

When I pair the printer via bluetooth, and then add the printer in the Loyverse app, it works. But when I restart my chromebook it doens't connect anymore. It used to start working again when I turned Bluetooth off and on, but now I have to reinstall the printer for it to work.

I assume it has something to do with the way android-apps are allowed bluetooth access on chromebooks, but hopefully this can be solved in a future update? It should be possible, because the iZettle app doesn't have the same problem.

(btw. my android phone does not have the same problem either, it can always print without any extra steps.)

[retms]

hi, maybe you had better ask in the official forum

https://support.google.com/chromebook/community?hl=en

[FolcodeJong]

5 hours ago, retms said:

hi, maybe you had better ask in the official forum

https://support.google.com/chromebook/community?hl=en

Uhmm, that's the Chromebook forum, and it's a problem with how the Loyverse app works on Chromebooks, not about Chromebooks in general.

As I said, iZettle is able to use the printer, so it's not a Chromebook bug, but rather something that needs a different way of doing it in the Loyverse-app.

Edited October 7, 2020 by FolcodeJong
clarification

[FolcodeJong]

When I reread my post I understand why you responded with this.

What I meant was:

When I restart my Chromebook, Loyverse no longer prints on my bluetooth printer. My chromebook is still paired, but the app no longer seems to be able to make a connection. Even though iZettle is able to print on the same printer without extra steps, for Loyverse to be able to print I need to forget the printer, re-pair it, and reinstall in in the loyverse app. Then it works again untill I restart.

Edited October 7, 2020 by FolcodeJong
couldn't edit original question

[lcardinale]

Does anyone is using a Lenovo Chrome book with a usb or bluetooth thermal printer? Mine does detect the usb printer in the chrome OS, but Loyverse does not detect any printer in the usb port

[doko]

14 hours ago, lcardinale said:

Does anyone is using a Lenovo Chrome book with a usb or bluetooth thermal printer? Mine does detect the usb printer in the chrome OS, but Loyverse does not detect any printer in the usb port

Hello, is your printer included in the list of recommended Loyverse?  

 

[Verpraet]

Can I use my Loyverse POS on a chromebook?