Mr.Kim Hav is a young entrepreneur from Cambodia, driving his business for 3 years, having mainly two online businesses.
One is Techtronic providing electronic goods, such as smartphones. The other is a clothes shop called "brandedcambo.supply" on Instagram.
- What was the motivation to start your own business?
First of all, I have a strong passion for success. Plus, Before starting my shop, I wanted to buy a brand that was not sold in Cambodia, such as LB, MCM, JVC, etc. I like those things. But there were no places or stores where I could get those brands. That's why I decided to import them by myself. Initially, it was difficult for me to find the right supplier, but I found a good one.
Nowadays, some other shops are selling the same product as us, but we can provide a better price.
Typically young people in Cambodia tend to want to work in a big company after school, same as other nations. But for me starting a new business is natural because both of my parents are business people as well. That's why we have an understanding of how business should work. I started selling clothes when I was 21 years old.
- Do you have a plan to have a physical store?
I don't think it is a good idea to go offline during this COVID-19 time.
But if customers order an item which we have in stock, they can receive it on the same day.
So in terms of customer experience, we are no less than a physical store.
(brandedcambo supply on Instagram)
- How did COVID-19 affect your business, and how are you going to overcome it?
Because our business is online, it didn't affect us very much.
But we are trying to improve delivery. Because people can't go out of the house, we want to deliver as soon as possible. For example, if we receive an order in the morning, we can deliver it within one hour.
- May I know why you use Loyverse POS?
When the sales of Instagram were not big, I could manage it only by paper and pen. But when we started keeping stock, I needed to start using POS to keep track of my database. So I searched for POS, and I found Loyverse. It is very easy to use and convenient, so I'm wondering why such a convenient POS didn't come up on the first page of Google search.
I like the function of connecting the barcode scanner. And another reason why I like Loyverse is that it is very easy to connect to a printer. Also, the Sales by item report is convenient for us.
I want to say thank you to the Loyverse team. Currently, I'm not using premium functions, but when it is needed, I'm more than happy to pay for it.