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Customer Stories

A blog by Yasuaki in General

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Customer Stories

Caphe 3838: Bringing a Taste of Vietnam to the Philippines

A love for coffee can be the spark that ignites a business dream. That’s exactly what happened to Vince Elias, founder of Caphe 3838, a Vietnamese-inspired coffee concept in the Philippines. Launched in 2024, his café has already found its place among young professionals and call center agents in the area. In this interview, Vince shares the story behind Caphe 3838, what sets it apart, and how Loyverse has supported his journey.   Why, how, and when did you start your business? We
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Customer Stories

Dhoroestore: Managing a Growing Retail Business in Haiti with Loyverse POS

Running a retail business across borders comes with unique challenges, but with the right tools, it can also unlock great opportunities. Dhoroestore, a retail shop in Haiti, has been thriving for more than three years, serving customers with a wide range of products. The owner, based in Taiwan, relies on Loyverse POS to monitor and manage operations remotely. Since adopting Loyverse a year ago, the business has expanded to two branches and gained stronger control over inventory, reporting, and s
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Customer Stories

Simplicity and Growth: An Ice Cream Shop’s Journey with Loyverse POS

In this interview, Alfredo, the owner of an ice cream shop in Mexico, shares their journey from tracking sales with notebooks and Excel sheets to implementing Loyverse as a complete POS solution. They explain how the software helped them avoid reporting errors, streamline payments, and access clear reports that support better decisions for their growing business. Could you briefly tell us about your business, how long it has been operating, and what type of business it is? Our business
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Customer Stories

House of Koon: Multiplying Good Energy with Crystals, Wellness, and Loyverse

Beside the peaceful Khao Tao Reservoir in Hua Hin, House of Koon offers more than just wellness services - it provides a space where body, mind, and soul come together to heal. From ice baths and Reiki to sound healing and crystal therapy, House of Koon has quickly become a sanctuary for those seeking balance and renewal. At the heart of the business is the founder’s passion for crystals, expressed not only through their crystal-infused body oils but also through unique workshops and a one-of-a-
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Customer Stories

Brewing Passion Into Business: Cyd Rosal’s Coffee Shop Journey

Opening a coffee shop while in medical school might sound overwhelming, but for Cyd Rosal, it was the perfect blend of passion and purpose. Inspired by her love for cafés and her hometown’s rich coffee culture, she transformed her dream into a thriving business that’s now on the path to expansion. With the help of Loyverse POS, she has been able to balance studies and entrepreneurship while keeping her shop running smoothly—even from afar.   What kind of business are you running
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Customer Stories

With 100% Effort and Loyverse as His Silent Partner, Ed Has Found The Key To Their Success.

On this opportunity, Ed shares his experience of starting a new business in a new country, moving from Canada to Mexico, where, with an investment of time, heart, and energy, the business has brought its rewards. Could we start with a brief introduction to your business? We are in San Miguel, Mexico. We opened our business on October 31st, 2024. We struggled for a couple of months with the opening and were extremely busy until we found Loyverse. It has been an absolute game-changer for
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Customer Stories

From Night Market to Pizza Hotspot: Giulia's Pizza Rises with Loyverse

In the heart of a bustling Thai night market, a spontaneous idea between two friends turned into a flourishing pizzeria—Giulia’s Pizza. What started as a casual conversation evolved into a small but growing business with a simple mission: serve affordable, homemade pizza to locals and tourists alike. The shop operates daily from 4 p.m. to midnight and thrives on its cozy charm and flavorful offerings. In this interview, we speak with the co-owner of Giulia’s Pizza about their journey, challeng
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Customer Stories

Brewing Success with Data: An Interview with Golden Brew, Myanmar

In this interview, we speak with Ye Myat Thu, owner of Golden Brew—a specialty café located in the heart of a corporate compound in Myanmar. He shares how his passion for quality coffee and data-driven decision-making led him to start his business and choose Loyverse POS. From unique pastries to custom coffee calibration, he offers insights into what sets his café apart—and advice for aspiring entrepreneurs looking to follow a similar path. When, how, and why did you start your busine
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Customer Stories

With Loyverse, Clear Information Gives Me the Peace of Mind to Delegate My Business

Bobble Pop is a business that operates as a kiosk inside a shopping mall, where they sell beverages, crepes, waffles, and some candy for the mall’s customers. They’ve been operating for two years, and the owner, Fredy, shares with us that the project still has a lot of room to grow, since their main product is beverages with tapioca, and in the Querétaro area, where they live, that has become very trendy.   What was the starting point of your business, and what inspired you to take that f
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Customer Stories

HerzArt Turned a Hobby into a Thriving Swiss Handicraft Store with Loyverse POS

Nestled in the heart of Switzerland, HerzArt is a charming handicraft shop that brings the warmth of handmade pottery and wooden creations to life. What began as a simple hobby for two passionate artisans has grown into a thriving business known for its unique products and personalized designs. In this interview, the founders share their journey from local markets to opening a store in a bustling car-free zone, the challenges they faced along the way, and how Loyverse POS has become an essential
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Customer Stories

How to Start a Successful Coffee Shop on a Budget: Insights from a New Business Owner

Starting a coffee shop can feel overwhelming, especially when you're just beginning. But what if you could learn from someone who launched their café with limited resources, smart tools, and a clear focus on affordability and customer experience? In this interview, discover practical advice and real experiences about choosing the right system, attracting young customers, and managing sales efficiently—all while keeping costs low.   Why, how, and when did you start the business?
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Customer Stories

Why This Natural Market Chose to Start Smart by Using Loyverse from Day One

Could you tell us the name of your business and what type of business you run? My name is Inger, and I own a store called Origen. This is a shop dedicated to selling natural products. My vision for the store is to create an organic, natural supermarket where you can find a wide range of household items, personal care products, food, and groceries. We even offer vegetables, meats, and cheeses — all produced sustainably, with respect for nature and ourselves. What challenges led you t
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Customer Stories

Heritage Meets Innovation: Jeremy Lawson on Steering Alfa Menswear into the Future

For over four decades, Alfa Menswear has stood as a trusted name in men's fashion, offering a curated blend of timeless tailoring and contemporary style. Originally launched as a family-run business, its commitment to exceptional service and high-quality garments remains unchanged - even as it enters a new era. In August 2023, Jeremy Lawson, whose roots in menswear run deep through his father’s clothing business, took the helm. Today, Jeremy is honoring Alfa’s legacy while bringing a modern visi
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Customer Stories

Sigma Burgers: From Consulting to Crafting Smash Burgers in Barcelona

In the bustling food scene of Barcelona, Sigma Burgers has quickly made a name for itself with a no-nonsense approach to burgers: quality ingredients, done right. Founded by a consultant-turned-burger-enthusiast, this smash-style burger joint proves that passion and precision can cook up real success. Here’s how the journey began—and how Loyverse helped along the way.   Why, how, and when did you start your business? I opened Sigma Burgers on December 13th. It’s a smash-style burg
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Customer Stories

Turning a Simple Idea into a Successful Store with Loyverse POS

In the heart of Veracruz, a small store was born as a family project to keep Don Francisco, a retired father, active and engaged. We interviewed Mr.Luis Sanchez, who shared how Tiendita de Doña Rosa has not only become a profitable business but also an inspiring example of how technology can transform a humble corner store into an organized and forward-looking enterprise.   Could you tell us what kind of business Tiendita de Doña Rosa is and how it all began? Tiendita de Doña Rosa
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Customer Stories

How Loyverse POS Transformed a Family Hospital and Sparked a Business Journey in Nigeria

In this customer spotlight, we speak with Mr. Abubakar Umar, the manager of a family-owned hospital in Nigeria, who found a powerful solution in Loyverse POS. What began as an effort to prevent inventory losses at a hospital pharmacy evolved into a multi-business success story - one that has not only improved business operations but also led to the creation of a consultancy helping others achieve similar results. Here is his inspiring journey. From Challenge to Transformation: A Business St
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Customer Stories

From Rum to Receipts: How Loyverse Helped This Distillery Thrive in Aruba

An Interview with Marco Van Daal May 3, 2025   Why, How, and When Did You Start the Business? I launched our small distillery in Aruba just over a year ago. We’re a craft operation, and from the beginning, we knew we needed a software solution that wouldn’t overwhelm us with upfront costs. That’s what initially attracted us to Loyverse. The free trial period gave us time to evaluate whether it could handle the strict local regulations, especially since investing heavily in somet
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Customer Stories

Grumpy Granny Bake and Brew: From a Home Kitchen to Farmers' Markets, One Fresh Loaf at a Time

Grumpy Granny Bake and Brew is a unique bakery inspired by a love for homemade, fresh bread and a desire to create something memorable. Founded by a passionate chef who began her culinary journey in 2009, the bakery came to life during the pandemic, when the need to reinvent her career led to turning her dining room into a bustling bread-making space. With a memorable brand and logo rooted in family heritage and a commitment to organic ingredients, Grumpy Granny Bake and Brew has become a local
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Customer Stories

Loyverse Transformed the initial Natural Health experience since its implementation. 

Natural Health is a store based in Ecuador that sells sports supplements, vitamins, and natural products. Its owner, Fredy, shares with us some insights about his business and his experience since they started using Loyverse.   How long have you been in business, and when did you start using Loyverse? We started four years ago and have been using Loyverse for a year and a half. When we first opened, we managed the business using a computer program, but as we expanded to new locati
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Customer Stories

From Attorney to Entrepreneur: How One Woman Built a Successful Hair Extension Business with Loyverse

In a remarkable journey that spans continents, a retail entrepreneur in Trinidad and Tobago has turned her passion for hair extensions and wigs into a thriving business. After relocating to the UK with her husband, she faced the challenge of maintaining her career as an attorney while managing a new venture. Utilizing her family’s business background and the power of Loyverse POS, she has successfully streamlined her operations and expanded to multiple locations. Her story is a testament to resi
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Since day one, Loyverse has been key to the survival of the Palomon business.

We interviewed Bryan Muñoz, one of the owners of Palomon, a popcorn and snacks business that has been running for one year and has been using Loyverse since day one.  Could you please introduce your business? I am the co-owner of a snack business along with my brother. We opened on July 22nd of last year, and since then, we have been using Loyverse as part of our operations. We produce popcorn in a variety of flavors and recipes. Our flavors are quite popular in Mexico, ranging from bu
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Customer Stories

Sosho's Pharmacy Transformation with Loyverse, from challenges to solutions.

In the vibrant landscape of Tanzania's healthcare sector, David opened his pharmacy just a year and a half ago, fueled by his passion for pharmacy and a desire to serve his community. Facing numerous challenges in inventory management and customer relations, David turned to Loyverse, a POS system that transformed his operations. In this interview, he shares his experiences with Loyverse, highlighting how its features have streamlined his business and offered valuable insights for aspiring entrep
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Customer Stories

Change and Adapt: the challenges Isa & Tin faced together with Loyverse to accelerate their success.

We interviewed Camilo Ruiz, owner of Isa & Tin, a candy shop with typical desserts from Colombia. They started their business ten years ago and have succeeded with perseverance in the face of difficulties and challenges.    How long ago did you start the business? We started as a family business over ten years ago and are looking for a growth option today. We currently have three stands operating, two in shopping malls and one in a supermarket that is very popular in the city.
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Empowering Small Businesses in Dominica: How Loyverse is Driving Success for Local Entrepreneurs

In the vibrant Caribbean island of Dominica, small businesses play a crucial role in the local economy. One such entrepreneur is Vanessa, a dedicated businesswoman who saw a need in her community and decided to act on it. With a background rooted in the auto industry, Vanessa has used her passion and determination to build a successful auto parts business. Recently, she has adopted Loyverse to help streamline her business operations, and in this interview, she shares her journey, insights, and e
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Customer Stories

Revolutionizing a Family Business: How Loyverse Transformed Kenitamu Poultry’s Operations

In the heart of Lubao Pampanga, Kenitamu Poultry and Agricultural Supply has been a cornerstone of agricultural retail and wholesale for over 25 years. Navigating the challenges of a family-run business with both traditional and modern approaches, the owner decided to integrate a cutting-edge POS system to streamline operations. Discover how Loyverse POS became a pivotal tool in this business's evolution, enhancing inventory management, sales reporting, and overall efficiency while bridging gene
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