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Customer Stories

A blog by Yasuaki in General

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Customer Stories

Without Loyverse, we wouldn’t be able to operate.”: How El Rincón del Cítrico grew to serve over 13,000 customers per month

Could you give us a brief introduction to your business? The name of the business is El Rincón del Cítrico. It is located in Chile, in the capital city, Santiago de Chile, in a district called La Cisterna. We run a business focused on importing avocados. We sell both retail and wholesale, and our main focus is fruit and vegetables, especially the import of avocados from Peru. How long have you been operating this business? We have been in business for five years, but the strong gr
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Customer Stories

From Farm-to-Table to Digital Efficiency: How The Vorra Bistro Navigates Seasonality and Growth

At The Vorra Bistro in Chiang Mai, blending authentic Italian tradition with modern sustainability requires more than just great ingredients—it requires the right technology. After outgrowing their initial hotel management system, the team turned to Loyverse to handle the high-volume demands of a busy restaurant. In this interview, we explore how they use digital tools to navigate extreme seasonality and maintain a seamless guest experience. Can you briefly describe your business? We a
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Customer Stories

Saving Time on the Road While Enhancing Customer Service with Loyverse POS

We interviewed Miguel Ángel Espinoza, one of the owners of Farmamovil, who shared with us how they transitioned from handwritten notes to managing their sales and inventory using Loyverse as their ally. In this interview, he shares how implementing the system allowed them to work more efficiently, even in areas without an internet connection, and optimize each day on the road. Could you briefly tell us about your business, what you do, how long you have been operating, and where you are loc
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Customer Stories

From Personal Healing to Retail Success: How CBD Infusions Grew with Loyverse

In 2019, the founder of CBD Infusions in the United Kingdom turned a deeply personal journey into a thriving health-focused business. Inspired by the search for natural pain relief solutions for a family member, the company was built on a strong belief in the benefits of alternative health products. Despite launching just as the COVID-19 pandemic began, the business adapted quickly and found new ways to reach customers. Today, CBD Infusions continues to grow, supported by reliable suppliers and
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Customer Stories

Armando Mariscos’ Success: Control, Strategy, and Smarter Business Decisions with Loyverse

Today, Jorge Martínez shares the story of his business, Armando Mariscos, and the experiences he has had as an entrepreneur using Loyverse. We publish these interviews to give a face to Loyverse users, to learn more about the people behind the screen, and to share experiences that can guide those who are just beginning to use the system. To provide context for readers, could you tell us a few details about your business? My name is Jorge Martínez. My business is in the restaurant in
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Customer Stories

Brewing Change in Maseru: How Divine Delights Coffee Is Inspiring a New Culture

In 2024, Limpho Debeshe opened Divine Delights Coffee in Maseru, Lesotho, with a vision that went far beyond serving coffee. Motivated by social challenges facing the youth and a desire to create a more mindful community space, Limpho set out to introduce a different culture—one built around conversation, quality, and purpose. In this interview, she shares her journey as a coffee shop owner, the philosophy behind her specialty coffee business, and how Loyverse supports her daily operations.
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Customer Stories

Building a Trustworthy Business with Loyverse and an Owner Who Believed in Her Bakery from Day One

Today, we meet Alejandra Vásquez, the owner of Mon Marie an online bakery who has witnessed and guided the growth of her business after facing several changes, always maintaining the mindset of building a successful business with clear goals and without underestimating the small steps.  To begin, could you briefly give us an overview of your business? What is it about, what products do you offer, and how long have you been in business? I am the owner of a bakery. At the moment, it oper
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Customer Stories

From Market Gap to Measurable Growth: How a Kenyan Wholesale Business Uses Loyverse to Stay Profitable

Running a wholesale business comes with constant movement, tight margins, and the need for absolute clarity over numbers. In this interview, a Kenya-based wholesaler shares how identifying a market gap led to building a growing consumables business—and how early challenges pushed them to rethink how they track sales, profits, and inventory. Discover how Loyverse POS helped bring structure, flexibility, and data-driven decision-making to a fast-paced operation. What type of business do you h
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Customer Stories

From Manual Orders to Smart Management: How Loyverse Supports a Grill Business in Honduras

Brady Mendoza, co-owner of a family-owned grill restaurant in Honduras, shares how implementing Loyverse transformed the way they manage their daily operations. From improving order organization during peak hours to gaining better control over inventory and sales, Loyverse became a key ally in operating the business with greater efficiency, clarity, and peace of mind. To begin, could you briefly tell us about your business? How long have you been operating? The business is a grilled fo
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Customer Stories

A new entrepreneur with great vision shares his experience with Loyverse in his first venture!

Altum Solutions is a new business in Lesotho. They offer all premium smoking products. The owner, Mr. Makhupane, shares his story of how he started the business and his experience with Loyverse.  Can you briefly describe your business? My name is Moreli Makhupane. I am from Lesotho. We started this business two years ago. But by then, we didn’t use this web-based POS. I learned about Loyverse recently because I was trying to use QuickBooks, and I asked them which is the best POS I can
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Customer Stories

Discover the story of La Casa de Teo, and Loyverse as its main operational tool.

Discover the journey of La Casa de Teo, a Mexican restaurant that made Loyverse its main operational tool to support and scale its business. To begin, could you please share with us about your business? Where is it located? Our business is located in San Bernabé, Moxtitla, in Puebla. We have been using the Loyverse system for seven months. We started operating in July of last year; initially, we began in a very informal way, working out of our home garage, and today we are a small restaur
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Customer Stories

From Pop Up to Community Hub: How a Small Slow Bar Coffee Shop Found Its Purpose

In a landscape where new cafes open every day, it is rare to encounter a story as grounded and personal as this one. What began as a simple coffee stand outside a family home has grown into a movement shaped by slow living, local farmers, and genuine human connection. In this article, the owner of Nogi Slowbar shares how a small idea became a thriving community.   Why, How, and When I Started My Business The journey began in April 2024. My husband and I run a production house
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Customer Stories

From Regular Customers to Proud Owners: How Hunger Hut Thrives with Heart, Hard Work, and Loyverse

Nestled in a welcoming corner of the community, Hunger Hut has built its reputation on comfort food served with genuine warmth. What began as a daily stop on the way to work eventually turned into a life-changing opportunity for its new owners, who took over the beloved food truck after years of friendship with the previous family. Inspired by passion, resilience, and a desire for independence, they’ve continued to serve customers while adding their own personal touch to the menu. In this interv
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Customer Stories

Organization as the Key to Growth: The Impact of Loyverse on a Restaurant in Bolivia.

Alvaro, one of the owners of a restaurant and café in Bolivia, shares how the use of digital tools has been essential for the growth of their business. Facing a challenging economic context, he implemented Loyverse as an efficient solution to optimize sales and gain clear insight into the establishment’s performance and growth. To better understand your story, could you start by sharing what type of business you have? How long have you been open?   We started ten months ago; in Janua
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Customer Stories

From Kitchen Table to National Shelves: How The Yorkshire Kitchen Scaled With Loyverse

Nestled in the heart of the Yorkshire countryside, The Yorkshire Kitchen began as a small family experiment blending heritage recipes with fresh local produce. What started as a simple idea - reviving a treasured 19th-century brandy butter recipe - soon evolved into a fast-growing artisanal butter business. Today, the company’s sweet and savory creations are stocked in shops across the country and sold at vibrant markets and festivals. In this interview, the founders, Jamie and Sarah, share thei
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Customer Stories

La Nacional: a story of passion, legacy, and reinvention with Loyverse. 

In this interview, we speak with Erick Jaime, a biotechnological engineer who turned his family’s century-old legacy into a modern craft business. With the help of Loyverse POS, he has managed to professionalize his operations, streamline inventory management, and maintain control in his business.  Tell us a little about how everything started. My name is Erick Jaime, and I’m the owner of this small business. The story began many years ago, mainly with my great-grandparents. Hjoxingo is a
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Customer Stories

Breadroll Bakery: Perseverance, Quality, and Technology Behind an Artisan Bakery

In this article, readers will discover how a small South African bakery turned a pandemic challenge into a thriving business opportunity. Through their story, you’ll learn about finding market gaps, embracing technology like Loyverse to streamline operations, and the mindset needed to stay resilient as an entrepreneur.   What Is Your Business About, and How Did It Start? Breadroll Bakery was founded in 2020, right in the midst of the COVID-19 pandemic. As the country began to reop
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Customer Stories

Managing Three Businesses Made Easy with Loyverse: The Story of Wayne Daley from Jamaica

Wayne Daley, a dedicated entrepreneur from Jamaica, successfully runs three businesses - an electronics shop, a retail chemical store, and a sports bar. With years of experience in electronics and a passion for business, Wayne has come to understand the importance of organization and efficiency. His biggest challenge was managing inventory and sales manually, until he discovered Loyverse POS. Today, Loyverse plays a key role in simplifying operations and saving valuable time across all his busin
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Customer Stories

Entrepreneurship with purpose: the experience behind an Asian store powered by Loyverse

Today, we meet the owner of an Asian products store in Mexico. Since the very first days of operation, Loyverse has been an essential tool for managing inventory, sales, and reports, allowing her to focus on what truly matters: growing her brand and building her own dream. Could you tell me what type of business you run, and how long you’ve been operating? It’s a store that sells Asian products, mainly instant foods. We also prepare some of them. We currently have two branches. The fir
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Customer Stories

Keeping Indonesian Flavors Alive in Darwin: A Conversation with Ayuriz Cafe

In the heart of Darwin, a small but vibrant Indonesian restaurant continues to bring authentic flavors and cultural warmth to the Northern Territory. Recently taken over by new owners, Ayuriz Cafe has quickly become a favorite for both Indonesians missing the taste of home and locals discovering the richness of Indonesian cuisine. In this interview, the owner of Ayuriz Cafe shares her journey — from taking over the business to embracing new technology, staying true to tradition, and offerin
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Customer Stories

How Loyverse Helps Ayam Gepuk Legendz Streamline Operations and Grow in Malaysia’s F&B Scene

Ayam Gepuk Legendz is a vibrant restaurant in Malaysia founded by a group of friends united by their love for food and entrepreneurship. The team dedicated months to perfecting their signature dish, “Ayam Gepuk,” a flavorful combination of spicy sambal, rice, and crispy chicken that has become a local favorite. As first-time business owners, they faced several challenges—from managing costs to finding an efficient order system. Their search for an affordable and user-friendly solution led them t
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Customer Stories

Why Loyverse Was the First Choice for This Puerto Vallarta Nightlife Project

Today, we meet with the manager of a newly opened bar in Puerto Vallarta’s Romantic Zone. Inspired by his experience in Las Vegas, the owner brought a unique concept to life: the city’s longest happy hour, and casino-style tokens that can be exchanged for top-quality cocktails all within a fun and vibrant nightlife setting and a unique entertainment experience. Could you briefly tell us about your business? What does it do, how long has it been operating, and what type of business is it?
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Customer Stories

Caphe 3838: Bringing a Taste of Vietnam to the Philippines

A love for coffee can be the spark that ignites a business dream. That’s exactly what happened to Vince Elias, founder of Caphe 3838, a Vietnamese-inspired coffee concept in the Philippines. Launched in 2024, his café has already found its place among young professionals and call center agents in the area. In this interview, Vince shares the story behind Caphe 3838, what sets it apart, and how Loyverse has supported his journey.   Why, how, and when did you start your business? We
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Customer Stories

Dhoroestore: Managing a Growing Retail Business in Haiti with Loyverse POS

Running a retail business across borders comes with unique challenges, but with the right tools, it can also unlock great opportunities. Dhoroestore, a retail shop in Haiti, has been thriving for more than three years, serving customers with a wide range of products. The owner, based in Taiwan, relies on Loyverse POS to monitor and manage operations remotely. Since adopting Loyverse a year ago, the business has expanded to two branches and gained stronger control over inventory, reporting, and s
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Customer Stories

Simplicity and Growth: An Ice Cream Shop’s Journey with Loyverse POS

In this interview, Alfredo, the owner of an ice cream shop in Mexico, shares their journey from tracking sales with notebooks and Excel sheets to implementing Loyverse as a complete POS solution. They explain how the software helped them avoid reporting errors, streamline payments, and access clear reports that support better decisions for their growing business. Could you briefly tell us about your business, how long it has been operating, and what type of business it is? Our business
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