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Scan not working


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Posted

Since laast week a smaal keyboard with F1, F2 appears on the bottom of the input screen when scanning the barcode. The item does not appear on the ticket.

If I scan with the search function opened it looksup the article and displays it correctly.

The scanner is a socket 700 is configured as a HID device (checked in BT settings) and a carriage eturn is included

I sent two screens: before scanning and after scanning

 

Clavier petit scan.jpg

2026-09-20 12.10.34.jpg

Posted

we are having same issue on both our android tablets - we have to hit the sales menu then it works fine - but it if scanner or tablet goes to sleep then have to do the same again.  Benn working fine for yeasrm and started doing this within last 2 or so weeks.

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