St-Pol Posted August 5 Posted August 5 Hello, We are running a hotel and use Loyverse POS in our restaurant. Instead of customer names, we enter the room numbers in the customer name field, so we can track which rooms have already come for breakfast or dinner. However, we would like the room number (customer name) to also be printed on the kitchen order tickets for our kitchen staff. At the moment, we only see the items on the kitchen printer tickets, and the tabelnumber but not the customer/room number. Could anyone explain how to configure Loyverse POS so that the customer name (or room number) is also printed on the kitchen printer order tickets? Thanks in advance!
Georg Posted August 6 Posted August 6 21 hours ago, St-Pol said: At the moment, we only see the items on the kitchen printer tickets, and the tabelnumber but not the customer/room number. Could anyone explain how to configure Loyverse POS so that the customer name (or room number) is also printed on the kitchen printer order tickets? Hello If you would like to print the TABLE number and the ROOM number at the same time on the OPEN TICKET, you can create the TABLES as the DINING OPTIONS: --- --- Then, after you send an OPEN TICKET to the kitchen, on the printed kitchen order or on the Kitchen Display will be shown the room number and the table number as well:
St-Pol Posted August 6 Author Posted August 6 Thanks for the explanation, there is only a limit on 20 dining options and we have 31 tables What can i do about that? Best regards Robin
Georg Posted August 7 Posted August 7 18 hours ago, St-Pol said: there is only a limit on 20 dining options and we have 31 tables Hello Then, you can write the number of the TABLE in the COMMENTS when you save an OPEN TICKET: ---
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