nvoi Posted February 24 Posted February 24 Hi, as the title says, I'm unable to select my Kitchen Display as a Kitchen Printer in the PoS settings - it doesn't show up. I have set up the tablet on the same SSID with a static IP which also shows in the KDS settings, however the WiFi network if displayed as <unknown ssid>. Any suggestion on what I might need to check or change in order to get it to work?
Junkiest Posted March 3 Posted March 3 I have the same problem too. but CDS works with the same device.
ColoradoBound Posted March 16 Posted March 16 On 2/24/2025 at 12:35 AM, nvoi said: Hi, as the title says, I'm unable to select my Kitchen Display as a Kitchen Printer in the PoS settings - it doesn't show up. I have set up the tablet on the same SSID with a static IP which also shows in the KDS settings, however the WiFi network if displayed as <unknown ssid>. Any suggestion on what I might need to check or change in order to get it to work? Was this solved, if yes how did you solve it?
nvoi Posted March 16 Author Posted March 16 36 minutes ago, ColoradoBound said: Was this solved, if yes how did you solve it? After having tried to get this working with several different WiFi routers, I have given up on Loyverse as a restaurant PoS for the time being. Screenshots look like as shared by @Junkiest. I'll try to revisit once this issue and table management (not just tickets) are solved.
ColoradoBound Posted March 16 Posted March 16 (edited) 8 hours ago, nvoi said: After having tried to get this working with several different WiFi routers, I have given up on Loyverse as a restaurant PoS for the time being. Screenshots look like as shared by @Junkiest. I'll try to revisit once this issue and table management (not just tickets) are solved. Curious, what device for the KDS used and what version of Android /iOS used? Edited March 16 by ColoradoBound
alejay Posted April 11 Posted April 11 I am having the same issue. I was having router issues. Changed to a new router. I wiped / reset android tablets pos and KDS still working. I have set static IPs CD tablet is working. Test goes to KDS order go to printer via Bluetooth. 1
Peteris Posted June 22 Posted June 22 Hi! I have same problem. Any ideas, where to look to solve the problem. Our bar want to start work with Loyverse. I tried to connect in 2 different locations (2 routers). Same results. Btw, Client screen is working perfect!
NorthDirtyKitchen Posted Monday at 11:24 AM Posted Monday at 11:24 AM Hi! Encountered the same problem. Figured out that you cannot use the same device as CDS and KDS. If you want to test the KDS function, you have to delete first your CDS configuration. Only one IP address is allowed to be used / pair as either CDS or KDS to POS.
ColoradoBound Posted Monday at 03:01 PM Posted Monday at 03:01 PM 3 hours ago, NorthDirtyKitchen said: Hi! Encountered the same problem. Figured out that you cannot use the same device as CDS and KDS. If you want to test the KDS function, you have to delete first your CDS configuration. Only one IP address is allowed to be used / pair as either CDS or KDS to POS. Great catch! Yes, that would be true because of the IP conflict. If the IP was first assigned to CDS, just to test or the device was originally intended to being a CDS, internally LV would have assigned that IP to the CDS. Than later on if you wanted that same device to being a KDS, LV is seeing that device as the CDS device and likely your router would have maintained the same IP to that device. Thus a IP/internal configuration conflict would occur.
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