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Unsync Receipt


Al-Hozaifah

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Hi! Im new user here using the free version 
So basically my issue is that I have 2 POS machines in the same shop and the receipts from both appears in both. I dont want that to happen as that causes confusion during refunding etc...
So how can i only display the specific POS machines receipts in that machine.

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On 7/27/2024 at 6:03 AM, Al-Hozaifah said:

Hi! Im new user here using the free version 
So basically my issue is that I have 2 POS machines in the same shop and the receipts from both appears in both. I dont want that to happen as that causes confusion during refunding etc...
So how can i only display the specific POS machines receipts in that machine.

Hello

When you are trying to refund the same receipt on multiple POS devices at the same moment, the system should show you such a notification on one of the POS devices that means that this receipt was already refunded on another POS device:

image.thumb.png.860fca6cdeb1a089897b41789e76b409.png


Unfortunately, it is not possible to completely hide the receipts made on other POS devices.
As a workaround:  You can disable employees' access to see all the receipts and allow them to see the last 5 receipts only. Or you can give an access right to refund the receipts for a specific employee and restrict it for other employees.
image.thumb.png.c596ede04cdf01a9a56935c1c7f2623e.png


 

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