sfjp Posted November 14 Share Posted November 14 hi. anyone know when printing the receipt, it said the printer disconnected? how to fix it? Link to comment Share on other sites More sharing options...
Yasuaki Posted November 14 Share Posted November 14 Hello @sfjp May I know your printer model? Also, could you send me a screenshot of the printer settings? Link to comment Share on other sites More sharing options...
CashRegisterGroup Posted November 14 Share Posted November 14 if you have an image/logo on your printed receipts and the terminal is on android 4.4 or lower, then the logo isn't supported anymore on 4.4. go to the printer > advanced settings and change from graphic to text Link to comment Share on other sites More sharing options...
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