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Date and Time wrong on receipts


ClayThailand

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My IPad and Loyverse app are set to the same date and time.

When I click receipts my sales don't show up because under receipts and reports my sales are showing up as 12 hours later. 

Anyone know how to fix this?

Notice on physical receipt it shows receipt 7-1041 but under receipts tab it only goes up to 7-1040

I have attached screenshots

Where is receipt 7-1041?

2023-08-21 09_28_55-.png

2023-08-21 09_29_04-Lookpad.png

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Hello

Please, contact Loyverse customer support team through the chat, as this case should be investigated in detail. If you do not have access to live chat support, please contact them at help@loyverse.com

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