How to set the new pos receipt number to use the old pos receipt number?

[Einstronic]

Hi Loyverse. Recently I have changed a new phone and I cannot login to Loyverse due to the pos device being occupied, so I thought I need to delete the pos device to be able to login on my new phone, but it seems that I have misunderstood that I don't need to delete the pos device but just to deactivate it.

So now that I have added a new pos device, but the receipt number starts from 2-0001 instead of 1-0XXX, and I cannot find anywhere in the setting to make the new pos device to continue from the old pos device receipt number, is there any way to do it?

Thank you. Really appreciates Loyverse help.

[Georg]

On 2/14/2023 at 8:55 AM, Einstronic said:

receipt number starts from 2-0001 instead of 1-0XXX, and I cannot find anywhere in the setting to make the new pos device to continue from the old pos device receipt number, is there any way to do it?

Unfortunately, it is not possible to starts receipts numbering on a newly created pos devices from 1-... .
Each new pos device will continue numbering 2-... , 3-... , 4-...  and so on.

[Einstronic]

Thank you Georg.