Freebeeezz Posted October 19, 2022 Share Posted October 19, 2022 Hello, We just started today with Loyverse POS on an iPad 7 generation with the latest IOS The receipt printer is a TSP100 LAN connected with the cable to the router and the iPad and the printer has there own fixed IP-adress I tested the setting the last day's and was working fine. Today in our store with real customers the printer cannot print because the connection is somehow lost and the Loyverse POS app cannot locate the printer. After exit the Loyverse POS in the iPad and switch the Star printer off, then switch the printer on and launch the Loyverse POS app again everything works fine, but after a few minutes the problem occurs again Any solutions for this problem? Hope to hear soon from you .... With regards ..... Link to comment Share on other sites More sharing options...
Freebeeezz Posted October 20, 2022 Author Share Posted October 20, 2022 Found out yesterday that just resetting the Loyverse POSS app and relaunch it, the app will find the printer, after losing the connection after a few minutes again. So it's look like a bug in Loyverse POS? Any comments? Link to comment Share on other sites More sharing options...
dazemc Posted March 31, 2023 Share Posted March 31, 2023 I am experiencing the exact same issue. I have tried both setting the printer to static and a dynamic (DHCP) IP, as well as extending the printers connection timeout. Basically, I have ruled out this being a printer issue. I have not checked ios vs android though Link to comment Share on other sites More sharing options...
Freebeeezz Posted April 1, 2023 Author Share Posted April 1, 2023 Yes, still the same problem here. Fortunately my clients don't need a receipt much, so if a client need one I restart the app, then I can use the printer, but after a few minutes the app looses the connection to the printer. The cash drawer I operate manually. Link to comment Share on other sites More sharing options...
institution Posted May 2, 2023 Share Posted May 2, 2023 Has anyone found a way round this as I have the same problem. I was fine with an older Loyverse but on updating the app my printer keeps losing connection. Link to comment Share on other sites More sharing options...
ROSAS Posted April 22 Share Posted April 22 Hello, I have the same issue, please help Link to comment Share on other sites More sharing options...
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