AdamM Posted September 6, 2022 Share Posted September 6, 2022 Hi, I've got a webhook setup for receipt.update, it works for 3 stores, but not for the 4th one? I don't think you can exclude stores and that it was a global hook?! Any idea what's going on? Cheers Link to comment Share on other sites More sharing options...
AdamM Posted September 6, 2022 Author Share Posted September 6, 2022 (edited) It came in, just a fair time after it was sent! Getting roughly a 45 mins delay from the receipt creation to webhook being fired...nothing on your status page though. Edited September 6, 2022 by AdamM Link to comment Share on other sites More sharing options...
AdamM Posted September 6, 2022 Author Share Posted September 6, 2022 Also getting the occasional double calling of the web hook too. Link to comment Share on other sites More sharing options...
Yasuaki Posted January 31, 2023 Share Posted January 31, 2023 Hello @AdamM Thank you for your reporting. May I know if your problem still continues? Link to comment Share on other sites More sharing options...
AdamM Posted February 22, 2023 Author Share Posted February 22, 2023 Hi, this is working as expected now. But I have a linked issue - the webhook only fires after the 'New sale' button is manually pressed in the app once the transaction is complete, which it often is not, so the webhook fires minutes, hours or even the next morning. Would it be possible to move or create a new webhook so that it is fired once the transaction is completed? i.e. at the same time the notification is pushed to KDS devices. Link to comment Share on other sites More sharing options...
Yasuaki Posted May 22, 2023 Share Posted May 22, 2023 Hello. Thank you for your feedback. Currently, the webhook works like that, but we will discuss internally about the matter. Link to comment Share on other sites More sharing options...
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