Overview

Hi @Yasuaki, thank you for your reply. I understand that it’s not possible directly through the Loyverse API at the moment. Is there any other way to handle this so that the orders created from my app can appear in the KDS or within Loyverse? For example, through an indirect integration, webhooks, a middleware service, or some kind of POS synchronization? Any suggestions would be very helpful. Thanks!

Hello! Sorry for delay. But the temporary webhook delay was already sorted out. Thank you for being patient.

Updates: ours seems ok since 10 hours ago.

Still working really slow for me... hours delays for webhook to fire?

We have been having these issues as well since yesterday. first with 1 merchant now with other merchants as well. We are now forced to do manual synchronization and hope Loyverse Tech can fix this soon.

To Loyverse tech team, we have been receiving duplicated "8hrs delayed" webhooks data, i think that could be the reason of the congestion. Problem still ongoing...

I have reported this to Alma, hope she can escalate the matter to their tech team.

It has been delayed greatly. Started yesterday.

The test notifications are being sent - but the actual webhook calls by loyverse are not happening. My code has been working for awhile, something must have changed, or be offline?

Hello. Unfortunately, we don't have an API to create open tickets at this moment.

Hello @mairio You can update the stock of an item by using the "inventory" endpoint. https://developer.loyverse.com/docs/#tag/Inventory/paths/~1inventory/post

Hello @Sayako Thank you for your post. If you get a receipt via API, you should have "payments" array where you should have more 2 payment types if you used 2 payment types.

Hello @SpiceByta Unfortunately, it is not possible at this moment. Thank you.

Hello No, it is not possible to create OPEN TICKETS by using the API, and I am afraid there is no workaround to do it. But if you would like to connect the online ordering/delivery software to your Loyverse account and print the kitchen orders received from the integrated online ordering software, it is possible by using the integration with OTTER: https://loyverse.com/marketplace/otter

Hi, Is it possible to open a ticket via the Loyverse API? If so, how? And, if not, is this a feature that is being developed? And is there any sort of workaround? This is for a restaurant. Thanks

I want to obtain the breakdown of payment methods when a bill is paid by multiple payment methods, but don't know how. Please help! I am running a restaurant, and at the restaurant, sometimes customers come in a group and split the bill. For example, for a bill of $15, one customer may pay $10 with credit card and the friend may pay $5 with cash. However, I don't know how to obtain the breakdown of each payment like this through API. It will really help me if I can get this, because everyday I have to check if the info in Loyverse really match the money we received. Thanks in advance for your help!!

Hello, I’m implementing webhook signature verification for Loyverse in PHP. The verification works correctly when the request body contains only English characters. However, when the payload includes Arabic characters, the generated signature does not match the X-Loyverse-Signature header, and the verification fails. Here’s the relevant code snippet: ```php protected function verifySignature($headers) { $input = file_get_contents('php://input'); if (empty($headers['X-Loyverse-Signature'])) { return false; } $signatureHeader = $headers['X-Loyverse-Signature']; $secret = 'MY_WEBHOOK_SECRET'; $calculatedSignature = hash_hmac('sha1', $input, $secret, false); return hash_equals($signatureHeader, $calculatedSignature); } ``` Works fine with English payloads. Fails when the payload contains Arabic (e.g., product names, notes, etc.). Is there a solution? Thanks in advance!

Hello everyone, I’m currently developing a mobile application where customers can place orders. My question is: when a customer completes the payment through the mobile app, is it possible to create orders via the Loyverse API so that they can also appear in the Loyverse KDS? If so, could you please guide me on how to achieve this?

Hello everyone, I’m currently developing a mobile application where customers can place orders. My question is: when a customer completes the payment through the mobile app, is it possible to create orders via the Loyverse API so that they can also appear in the Loyverse KDS? If so, could you please guide me on how to achieve this?

ah ok i see it now. thank you

oh it looks like i dont need to create an app? i just need to make an api access token and thats it?

I have an issue trying to test the api. I cannot create an app via the developer dashboard. I put in the name and redirect url but it does not show anything afterwards. Because of this I cannot go through Oauth. Please help.

Hi, 4 years later, do we have an update on that ? Do we have a roadmap for the next version of the API ? Thanks

UP I am 100% agree with that, this feature (managing open tickets) would be so good for me too

Hello!!, I am writing to ask a technical question regarding your v1.0 API. I am trying to create a new item and set its initial stock level to "1" in a single call, using the POST /items endpoint. I have confirmed that the account is on the Free Plan and that importing items via a CSV file does allow setting the stock. However, I am unable to achieve this through the API. This is an example of the JSON payload I am sending: json** { "item_name": "Test Product", "track_stock": true, "variants": [{ "stores": [{ "store_id": "ID_DE_TIENDA_VERIFICADO", "pricing_type": "FIXED", "price": 48, "in_stock": 1 }] }] } ** The result is that the item is created correctly with the specified price (48.00), but the in_stock field is ignored, and the item's inventory remains at 0. My question is the following: Is it possible to set an item's initial stock (in_stock) at the time of its creation via the POST /items endpoint for an account on the Free Plan? If so, what is the exact payload structure required? If it is not possible, is there another endpoint (like /stock_adjustments) that allows for programmatically adjusting inventory on the Free Plan? I have confirmed that the store_id is correct and the track_stock parameter is set to true. Thank you in advance for your help and clarification. Sincerely,