Overview

Hi, 4 years later, do we have an update on that ? Do we have a roadmap for the next version of the API ? Thanks

UP I am 100% agree with that, this feature (managing open tickets) would be so good for me too

Hello!!, I am writing to ask a technical question regarding your v1.0 API. I am trying to create a new item and set its initial stock level to "1" in a single call, using the POST /items endpoint. I have confirmed that the account is on the Free Plan and that importing items via a CSV file does allow setting the stock. However, I am unable to achieve this through the API. This is an example of the JSON payload I am sending: json** { "item_name": "Test Product", "track_stock": true, "variants": [{ "stores": [{ "store_id": "ID_DE_TIENDA_VERIFICADO", "pricing_type": "FIXED", "price": 48, "in_stock": 1 }] }] } ** The result is that the item is created correctly with the specified price (48.00), but the in_stock field is ignored, and the item's inventory remains at 0. My question is the following: Is it possible to set an item's initial stock (in_stock) at the time of its creation via the POST /items endpoint for an account on the Free Plan? If so, what is the exact payload structure required? If it is not possible, is there another endpoint (like /stock_adjustments) that allows for programmatically adjusting inventory on the Free Plan? I have confirmed that the store_id is correct and the track_stock parameter is set to true. Thank you in advance for your help and clarification. Sincerely,

Hi there, Just for your information, you can authorize the app by creating the Authorization URL by following this part of the documentation. https://developer.loyverse.com/docs/#section/Authorization/OAuth-2.0:~:text=Authorization URL must be in format%3A

i use menu tiger qr self ordering but when order . the order directly go to receipt which is already paid . have a other way to make it go to open ticket ? please help and give suggestion community loyverse . thank you

i also try with menu tiger , but the order directly go to receipt which is already pay . how menu tiger can make order to open ticket . not to receipt . please help .

Hello, Could you please clarify why it’s not possible to create open (unpaid/draft) orders via the API? This feature is really important for our workflow. We need to sync WooCommerce orders to Loyverse as open tickets so they can later be closed/paid in-store. Currently, we have developed a custom WordPress plugin that fully syncs products, inventory, orders(receipts) and customers between WooCommerce and Loyverse using the API. The only missing part is syncing orders as open tickets, not just as completed sales. Is there any roadmap or workaround for this, or any way to enable it? This would be extremely valuable for us and many other businesses with online/offline integration needs. Thank you again for your support.

Would really appreciate it, thanks a lot! Sent you a DM

Hey! Sure, I can help you with that—I’ve worked on similar flows before. If it’s easier, feel free to send me your Instagram or WhatsApp number so we can chat directly (I’m Lebanese). Let’s get it sorted out together.

Hey, can someone take a look at the above? basically all we need is to be able to test the OAuth flow before submitting the app, can we do that?

Yes, We checked this part. But we are stuck since from the merchant portal there are no way to install an app that is not published yet on the market place. We should have a way to test the app on a testing merchant account at least.

Hello. Did you check this part of the document? https://developer.loyverse.com/docs/#section/Authorization/OAuth-2.0

Hey, We have a pletform that allows end customers to track their receipts. We tested the API throw an access token for a single merchant, but now we want to test the application OAuth 2.0 flow, where we want to allow the merchants to install and try our service. we can't find a way to install the app that we created in our test merchant account.

How are things coming along? I agree, we would like to test out the integration and our next stage of Loyverse is to focus on our customers loyalty program, along with pre-arrival sales. What can we do to help?

Hi Dave, Thanks for the exciting update — the new features sound incredibly useful, especially the automatic customer sync and loyalty point integration. I’m genuinely impressed by the direction the plugin is heading. I’d love to contribute by testing the beta version and providing feedback that could help refine things further. If there’s an opportunity to join the beta program or get early access, I’d be glad to assist with testing, bug reports, and enhancement suggestions based on real-world usage. Looking forward to hearing from you! Best regards

Hello, I would like to know if it is currently possible (or planned in the future) to access, via API, the status of open orders (kitchen tickets), and not only issued receipts. Specifically, I would need to retrieve a list of all currently ordered items (e.g., all main courses), grouped by type and by the quantity still to be prepared—exactly as displayed on the Kitchen Display. The goal is to build a custom dashboard where: The counter for each dish shows the total number of items ordered and not yet marked as completed on the Kitchen Display. When a dish is ticked/completed on the Kitchen Display, the counter updates accordingly. This way, for example, the chef or grill cook can always see how many and which types of meat should be started, avoiding preparing dishes not yet requested and minimizing waste in the kitchen. I checked the public API documentation, but only “receipts” (sales) are available, not real-time orders/kitchen tickets. Is there already a way to access this data via API (even private/beta), or is such a feature planned for the future? Thank you for your support!

We are currently working on a key initiative to fully operate one of our locations using only our team of Deaf employees. After careful consideration, we selected Loyverse due to its strong potential for integration with Make.com and Zapier, and we’re pleased to share that everything is functional so far. However, we are facing a critical challenge: AI Calls Orders are being received as a receipts, but they do not appear on the KDS (Kitchen Display System) or auto-print to the kitchen printer. To resolve this, we currently need to manually re-print the orders to have them appear on the KDS and kitchen printer, but that necessity manual operation... We would greatly appreciate your assistance in helping us achieve full automation of this process — ensuring that orders are instantly displayed on the KDS and printed in the kitchen without the need for manual re-printing. This project is not only operational but also symbolic — our Deaf team is excited and proud to be part of this innovation. We may also be featured soon in an interview with CBC, and ensuring this integration is fully functional will be a key highlight of the story. Without a doubt, Loyverse will be recognized as the first POS solution enabling this inclusive initiative. We look forward to any support, options, or guidance you can provide to help us complete this final step.

Hi @Yasu, could you give me a feedback please?

Hey, Thank you replying but the issue still persists, and im not sure why { "store_id": "53d46bdd-773b-46ed-bb43-8a64beb29a77", "order": "08dd9cf9-42ff-4740-817a-c3f2570ff339", "customer_id": "d65e9a52-1ffb-422e-bb47-dd322c920641", "source": "OnlineStore", "receipt_date": "2025-05-27T08:34:18.41176Z", "line_items": [ { "variant_id": "3f7baa0a-ae4b-4820-a3ae-3deab5c0aa05", "quantity": 1, "price": 15, "cost": 0, "line_note": "Online Order" }, { "variant_id": "5ca25899-2326-435f-87a3-1a24ece30883", "quantity": 1, "price": 25, "cost": 0, "line_note": "Online Order" } ], "note": "Online Order", "payments": [ { "payment_type_id": "2c023b1f-a200-4bd5-9dfb-496193d7f683", "paid_at": "2025-05-27T08:34:18.4128088Z", "money_amount": 40 } ] }

Hello. Could you try removing "[]" if it doesn't contain any data?

I have been getting Bad request with my post request for creating a sale receipt, any idea why? { "store_id": "53d46bdd-773b-46ed-******-8a64beb29a77", "order": "08dd9bb4-27f8-46c4-******-b5f72ef231c6", "customer_id": "d65e9a52-1ffb-422e-******-dd322c920641", "source": "OnlineStore", "receipt_date": "2025-05-25T17:48:55.0050519Z", "total_discounts": [], "line_items": [ { "variant_id": "7ec3c92a-771f-******-a9ff-2fdc7ef1f1f3", "quantity": 1, "price": 25, "cost": 0, "line_note": "", "line_discounts": [], "line_taxes": [], "line_modifiers": [] }, { "variant_id": "14398e0c-a11a-******-8303-61ae2c7f8d1f", "quantity": 1, "price": 25, "cost": 0, "line_note": "", "line_discounts": [], "line_taxes": [], "line_modifiers": [] } ], "note": "Online Order", "payments": [ { "payment_type_id": "2c023b1f-a2******96193d7f683", "paid_at": "2025-05-25T17:48:55.0061542Z", "money_amount": 50 } ] }

Thank you. Could you post it in this section? https://loyverse.town/forum/29-feature-requests/

Please consider adding a new permission setting that allows an employee to view only the number of items sold, without access to sales totals or profit data. This feature is important for businesses that want to share operational data with staff while keeping financial details confidential. The absence of this specific permission has made me seriously consider switching to another provider that offers more flexible access control.

Is it possible to update the price for a single item via the API from Google Sheet by specific and shop and variant?

Hello. Unfortunately, it is not possible to create open orders from API.