Jump to content

Is it possible to make Loyverse KDS app work with an Ethernet port or wired connection?


IbraRondon
 Share

Recommended Posts

Is it possible to make KDS app work with an Ethernet port or wired connection? As it shows on the app it only recognizes the IP through Wi-FI but I am using an Android TV box that has an ethernet port. The thing is that this device keeps losing connection via Wi-FI but I can do a wired network for it.

 

Has anyone figured this out?

Link to comment
Share on other sites

  • 1 month later...

I just changed my router and now the KDS app doesn't work anymore, I already configured my static IP, but still my mobile devices can't find the kitchen screen, it's worth emphasizing, I've already used it for almost 2 years, but not now it can be linked by the router, I don't know if it is the problem.


With the new router I have 2 networks, one 4g and the other 5g and with neither of them it does not work

Help :,(

Link to comment
Share on other sites

  • 1 month later...

Hello, Yes, it is possible and I used it already. Simply press search & will find your tv box name & select it. Job done

Link to comment
Share on other sites

Great! I tried it before but for some reason I couldn't find it with the search button. I did it now and it works.

 

I think it will be better because sometimes WiFi is too unstable. Thank you!

  • Like 1
Link to comment
Share on other sites

  • 1 month later...

Hello everybody, 

i am using LOYVERSE POS since several years..about 6, and i always used KDS to send the orders to the kitchen, in the last 2 years KDS  is giving me problem, basically doesn't work...it won't find any device even i input the IP address manually..... i can't understand why and i need a solution cause it is really important for my daily work!!

Anyone can help?

thank you

Link to comment
Share on other sites

Hello.
Please, try to check your WiFi router. You may try using another WiFi router and see how it goes. The point is that the KDS connects to the POS through the WiFi router, and if the router has some problem, it may reflect on the connection. 
The other possible reason is if the router overloaded by many other devices. So we recommend using a separate router to connect KDSs and POS, not the one that gives the visitors internet. 

Link to comment
Share on other sites

that's what i did...all the trouble shooting, static Ip and bla bla bla, dedicated router...but it won't work!

i spent money on different devices....but nothing changed.... i really need that, ti is very necessary for my cafe'!!

 

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

Loyverse Point of Sale

 

 

 

 

×
×
  • Create New...