Voiding Items from a bill / Clearing a ticket

[Cydney]

Is there a way to limit the employees that are able to remove items from or clear unsaved tickets?

[Christine]

Hello!
Yes, there an option to limit access of Employee to void item\delete ticket. This rights called "Void saved items in open tickets"
Deselect if you want to forbid your employees from deleting saved open tickets or deleting items from them. Of course it is only for saved open tickets, because an Open ticket in process of creation can't be restricted to be edit.