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taufik

Unknown printing coding xprinter XP58IIH, connected to android device via Bluetoogh

Question

1. my printer is printing code instead of the order. It usually happened after I click the save button, the kitchen printer will print the order. please help me.. it happened not everytime but frequently.

2. sometime the last item in an order is not printed out eventhough it is in the system & receipt.

IMG_20200914_193915.jpg

IMG_20200907_231805.jpg

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Hello. What is the model of your printer? Do you connect it to iOS or to Android device? What it the connecting interface: USB, Bluetooth or Ethernet?

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xprinter XP58IIH, connect to android device, connecting with bluetooth

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Only the printers listed on our List of Supported Printers have been tested to work with the program. 
The printer you mentioned have not been tested and therefore, we cannot guarantee that it will work properly.

While testing your printer, you can try choosing different combinations of options: select text or graphics mode, different paper width, etc.

 

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