Jess Posted September 8, 2020 Share Posted September 8, 2020 Hi guys, do guys experience what I have experienced? I've got an Epson Tm-m30 ethernet printer and it connect with my ipad loyverse fine. It connects to printer for about a good 30mins. It prints out fine for about 30mins then display Printer Error. Whenever I leave the ipad alone for about 30mins, it will display this message until I kill the App from the background then it works fine for about another 30mins. I don't know why. I have tried to restart ipad, restart modem and delete loyverse app then reinstall it again. The printer show no error sign or anything. The internet works the entire time with no issue with internet at all. I don't know why it does that. If anyone know how to fix it please tell me. Thanks Link to comment Share on other sites More sharing options...
Solution Mag Posted September 11, 2020 Solution Share Posted September 11, 2020 Hello! Often problems of losing the connection between Loyverse POS and Ethernet printers appear when there are many other Wi-Fi connections to the same Wi-Fi router. We recommend having separate router with Wi-Fi connection only to the mobile device with Loyverse POS App and Ethernet printer. If the problem continues or you cannot have separate router, then assign a static IP address to the Ethernet printer. Link to comment Share on other sites More sharing options...
Ana Posted February 11, 2021 Share Posted February 11, 2021 Hi, something similar is happening to me. I use a Epson TM-m30 Ethernet Printer, with Ipad, Iphone and Ipod touch. The printer works out perfectly, but since a few days ago, ipod can`t find the printer. I have try to install again, but I have not succeded. Could you know how to fix it? Thanks! Link to comment Share on other sites More sharing options...
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