Cash drawer not open on iMin Android terminal

[Kopibeng]

I’m using all in one pos with built in Bluetooth printer.everything was fine except cash drawer not open.already connect cable from drawer to pos device.any idea?

[Andy]

Hello. Do you use an mPOP device? What kind of operating system has your mobile device (Android or iOS)?

The cash drawer connects with the POS device only through the receipt printer. It is not possible to connect a mobile device directly to a cash drawer. 

https://help.loyverse.com/help/connect-cash-drawer

 

 

 

[Kopibeng]

I’m using imin android device https://www.imin.sg/en/en-d4-1/

 

the device is detect the cash drawer.but the loyverse dont

[Andy]

Does this device have RJ11 type socket?

[Kopibeng]

Yes.already connect RJ11 cable 

[Fifi]

Hello..my imin d1 cannot connect my cash drawer..i try change interface to bluetooth and it took long time to search ended cannot be found... How can i setup my cash drawer in loyverse with imin D1..

[Yasuaki]

Hello @Fifi and @Kopibeng

If you are facing a problem with connecting a cash drawer with an iMin device, the following steps may help you.

Please try connecting your cash drawer to the RJ12 socket, and setting up a printer as follows:

Printer model: Other model
Interface: Bluetooth
Search "BluetoothPrinter".

In advanced settings,
Drawer ESC/POS commands: 10,14,00,00,00

[Fifi]

I try but bluetooth printer is not specified in settings...

[Tim]

Our D4 will only print in usb mode, the draw will open from diagnostics on the tablet but not in Loyverse. Please help.

[Yasuaki]

On 9/13/2024 at 10:05 PM, Tim said:

Our D4 will only print in usb mode, the draw will open from diagnostics on the tablet but not in Loyverse. Please help.

Hi, could you post the screenshot of your printer settings? (Including Advanced settings)

[KDACafe]

On 10/6/2022 at 1:23 PM, Yasuaki said:

Hello @Fifi and @Kopibeng

If you are facing a problem with connecting a cash drawer with an iMin device, the following steps may help you.

Please try connecting your cash drawer to the RJ12 socket, and setting up a printer as follows:

Printer model: Other model
Interface: Bluetooth
Search "BluetoothPrinter".

In advanced settings,
Drawer ESC/POS commands: 10,14,00,00,00

 

[KDACafe]

Cash drawer not opening after printing

imin android pos system printer building USB Interface

Edited December 3 by KDACafe